Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly…read more They run right on schedule. I get my results back the same day.

The staff seemed to all enjoy their jobs and each other. My family dealt with an emergency this…read moreweek and I felt as though it was one of the cleanest and smoothest ER experiences. The free parking garage was such a plus. They also have free parking for admissions.

I see my GP/ FCP, Dr. Yan Li, here and at the Plano location. Besides extremely easy scheduling…read more(being available when I'm sick/ same day appointments), the level of care is exceptionally good as well. I will always appreciate Dr. Li for stitching my finger tip back on! It was an obvious emergency where the nearest ER at the time failed me, but luckily Dr. Li's staff got me in and saved my index finger. I'm here for a sinus infection today and decided to post about the relief that comes with great medical care. My entire family sees Dr. Li, and we highly recommend his expertise.

The worst clinic ever ! I had a terrible experience.The…read morereceptiinist was very rude and disrespecful. I left immediately.Never again!

My husband and I have been going to BSW for approximately four years. Our first attending doctor…read moremoved a few months ago. My new doctor is Dr. Figel who is also my husband's doctor. My issue with BSW is their Urgent Care clinic. Instead of seeing a doctor for my reoccurring UTI, I was attended by a nurse practioner. The meds she prescribed was for only the symptoms. Needless to say, a few days later, I wound up at the emergency room at an urgent care. I still have another three days on meds. If in three days there's no improvement, Ill be back to BSW ER.

My primary care provider DR Caire canceled 3 appointments that were made. They called me a week…read moreprior to my appointments saying the doctor will be out of the office please reschedule. So I made another appointment with a different doctor and they want me to pay 200 dollars for switching doctors... so I no longer use Baylor Scott and White.

I feel as though they were practically useless. I came in for a cyst on my knee and they did…read morenothing. They didn't even have a brace to give me and told me to go to Walmart. Like why would I pay for one when you guys should have them here so that my insurance could cover it. I feel like they just wanted me in and out.

This drives me crazy it's not just this location but pretty much every medical office. You arrive,…read morethey make you jump through hoops, fill out paperwork which they should already have because they should be part of BSW, nobody else here & you wait forever in the lobby. They finally ask you back, the medical asst asks you all the same questions you just answered on the paperwork! Why do you have to answer it all again? Then they move you to another room & you wait! Why do they does this to patients? Staff & Dr very nice sure they have no control over check-in process but is very frustrating!

I love Dr. Dean. She's amazing. Everyone associated with Methodist that I've encountered are…read moreawesome folks.

"The Forgotten Patient" Worse hospital ever for the "I…read moreforgot you were here" people. Not just one time but for over five-six hours. I begged all that time "Can I please have some water?" I had the IV line (two the first sticks one "blew" a vein, blood was just pouring) inserted but no IV fluids bag installed. My veins were collapsing because I was DEHYDRATED! Never got fluids of any kind the entire time. I came in by ambulance and had an immediate CAT scan but the dye or contrast didn't go in my veins but collected at the puncture site causing a massive painful red/purple/blue lump. The size of a lemon. The nurse grabbed some sticky bandage as tight as possible but that caused the lump to break into THREE huge painful lumps and my entire arm swelled. After hours and hours I realized if I wanted the basic needs of human being food and water, even sleep I needed to go home this was basic care which I couldn't get at this hospital. If something was wrong I figured 5-6 hours after one test was long enough or, unless they were truly cruel just did not care. That was so hard to believe so I must be fine. Definitely forgotten! I asked before I left if they would call with the CAT scan results "Absolutely!" Never got that call either! What did I get from Richardson Methodist? Massive bruising from blown veins, missed veins, vein, blowout contrast lumps, other arm collapsed veins (could I be DEHYDRATED! hint!) and extreme depression knowing I'm not worth their time. More tortuous than helpful. No fluids, diagnosis, recommendations, doctor, test result, medications, bloodwork (can you be charged for an IV if they never attached the IV fluid bag?) no physical exam of any kind, nothing. Going to a hospital like this when you're alone is like going to court without a lawyer! No-one to help and stand up for you and you end up being a "forgotten patient" Interesting fact, this is becoming a "phenomenon" in the medical world, coming in alone by ambulance, put in a room, might've been seen and had a test, then forgotten! I was shocked. That's what happened to me!! "Forgotten patient" is real! Even when it's a very slow time it still happens. Like "hot car" baby death, parents just forget they're there. So I guess make sure you're never alone! "Forgotten Patient" is real and it is terrible.

I used to see Dr. Rogers, several years back before I changed doctors completely he was reluctant…read morein listening to my problems which have now lead me to be in the wheelchair now. I've visited him almost 4 times in two weeks complaining that I was feeling numbness and tingling in my knee. He was reluctant in ordering additional testing for me and all he would give me repetitively was Prednisone steroids and saying to me that I probably had rheumatoid arthritis. He kept saying to me that I am young so I would not have any other conditions. This is frustrating because he does not order further testing and makes determinations himself. Had he have sent me for an MRI of the brain ( which another doctor sent me to, a few months after I changed doctors, it showed up in my MRI and a lumbar puncher that I have aggressive Multiple Sclerosis and by the time they had me on the proper treatment it was too late and I lost my ability to walk completely. He is the Doctor who messed my life up.

The front desk staff here are in need of review and training. I have had multiple appointments made…read morewith doctors who could not perform the service requested for the appointment. It is quite frustrating to take time off for work for an appointment just to wait in a waiting room until you see a doctor and are advised that another appointment will need to be made with a doctor who can actually perform the service that was requested for the appointment.

I would never dare to think to write a negative review on a medical professional. Well, I decided…read moreto make an exception today because I did not like the way I felt after leaving his office yesterday. He has a practice with other physicians, but this is in no way reflecting on them because I have only met with Dr. WInkler. My regular physician assistant has left the practice that I normally go to so I decided to make a journey to find someone who I can trust. Unfortunately, I will never go back to him again. You know how people say you should always trust your gut feeling? Why didn't I do so? 1) The nurse or the medical assistant took my blood pressure and everything (which is normal), but she asked me to go into details why I was there. Which is fine, because I really liked her, but in all the times I have been to the doctor's office, the physician or even physician's assistant will sit down with you and ask you themselves or reinterate what you told the assistant, right? So, I basically spent the majority of my time with her. 2) In comes Dr. Winkler. Ugh, when i saw him I knew I made the wrong decision (no, this review is not based on that). He was socially awkward and very monotone. I am pretty sure he does a pretty good job, but his "bed side" manor needs WORK. Basically, he went by what the assistant wrote down, didn't even asked me questions, and told me I had something I did not. I looked at him and instantly said, "no, I don't" and gave him a look that read, "are you freaking kidding me? There's no way!" And then he proceeds, "I am very certain". Then I re-asked him the question that he asked me to make sure we were on the same page and he looks down on the chart or whatever the assistant wrote, and goes, "oh, I am sorry, I meant ________..... my words got mixed up". Oh brother. 3) So, I had to turn some immunization forms because I will be going to the medical field soon myself. And he goes on to say he can't sign this one portion because he only met me today. He proceeds to go on about his integrity. I am all about that and I totally respect him for it. And then he explains his reasonings and I understand. I am a very logical person too, but the way he made me felt... OMG. He made me feel like there was something wrong with me. Imagine, you are going to someone who is in a field you highly respect, and he makes you feel like that. He didn't even talk to me and has already made an assumption that is not even remotely true. I think if he had even taken the time to talked to me prior he would have gotten that information. 4) The only one thing that I did appreciate him for is that he gave me the option to either finish the appointment and do SOME of the labs and get immunization shots, or go to another physician (I had a deadline to meet). He even told me he was not going to charge me for the appointment if I decide to go to another doctor. I graciously declined and left. 5) Though, I did not have to pay for the appointment I felt I wasted my time (which is trial and error of course). I left questioning myself and the doctor's bed side manner. I never wish for anyone to have to go through what I did. I don't believe a person should feel like this when they leave a doctor's office. I am leaving the place and thinking, "what the hell just happened?" God forbid, if I ever find something terminal from this man. I would definitely would not like to recieve news from him *knock on wood".In the end, it has taught me something; I learned how a patient should be treated. I hope I would never make that mistake.

Dr. Winkler is very positive and encouraging. He is open and honest and straightforward. If you…read moreneed a doctor who will be kind and sincere, and help you make better decisions for your life and health, I recommend Dr. Winkler. I have been seeing him for about 3 years now, and it is a very comfortable visit- no awkwardness. Oh, yea- and his nurses are very good when taking blood samples with needles. And this is coming a person who HATES needles!

Checked in for Tiki Hubby very professional surgery center. Front staff friendly and helpful…read more Sharon did his intake and made sure she had all his information. Christina his pre op nurse was so reassuring. The overall experience in the facility was great. Good care by Dr Tong(sp) anesthesia and Dr Nassri physician. Fast efficient and patient forward. Great work by all.

We had such a great experience with Baylor Surgicare. The entire team was so respectful of my…read moredaughter's needs during her surgery. They fully accommodated our request for female staff only on her team and were so mindful about her privacy in every detail. It really made her feel comfortable and taken care of on her surgery day. They went above and beyond and I really cannot say enough about it.