When I entered, I thought it was going to be like the one at Dallas, that you had to pay for…read moreparking and a lot of security. But when I entered, you didn't have to pay for parking and there was security, but not like secure level like Dallas. I went because one of my family members was sick and I went to visit and judging by the nurses and care it was good. The nurses were nice and polite.

Thank You to all the staff here really appreciate everyone for helping with a very unexpected eventread more

Today was my first time at this clinic and I must say when you walk in it feels so welcoming. It…read moredoesn't feel or smell like a doctors office.The ladies at the front desk greet you when you walk in and are quick to get you checked in. I think it's pretty cool that they have a fridge with the refreshments and snacks by the door to take on your way out. Dr. Tomi was so nice, and professional. She really takes the time to listens and engage.She's not in a rush to get you in and out in the 15 minute window like most offices. I'm so happy I found her and she restored my faith in doctors and reminded me that there are still doctors who truly care about their patients. The care and information is very thorough.

Dr. Ola-Peters is very attentive to and concerned with my medical needs. We've made adjustments---…read moreso far they haven't shown desired results but Dr. Peters is patient and persistent. Responsiveness to questions is above average. Great bedside manners and she seems to genuinely care.

I am waiting for my prescriptions while feeling horrible and nothing...I've called twice, all my…read morelabs are in...I cannot get help. no return phone call, nothing. in the meantime, I'm at a loss for help and have been charged almost $250 and a months wait with no help. I think I've wasted my time and money. If you need menopause help quickly, go elsewhere. Signed, Still Miserable Update: I called corporate and they got in touch with regional, who then got in touch with the office. The office finally called me. It turns out that Lilly, the NP I was seeing, has left the office and my stuff just completely fell through the cracks. My scripts have now been sent in, finally. However, I'm wondering how things will be going forward and likely will be switching to a different provider as this experience has not let time feeling confident in the care I will be needing in an ongoing basis.

My mother was a patient at this clinic. There was nothing but problems trying to get any routine…read moreprescriptions refilled. My mother has now been without her Thyroid medicine for 3 days and still no refill called in even though she has been requesting the refill for 8 days.

I would not recommend visiting this ER. The doctors' behavior and overall care felt unprofessional…read moreand inadequate. Dr. Huynh evaluated me for a recent back injury that was causing severe pain. When I explained that lifting my leg caused pain, she continued lifting it higher until I screamed that it hurt. During our conversation, she repeatedly stretched her glove directly in front of her face, which made the interaction feel awkward and uncomfortable. I was also told I would receive a different prescription for pain management, but only over-the-counter medications were sent in. When I later spoke with the director, Dr. Lee, he explained that Dr. Huynh did not have prescription privileges in their system to prescribe anything stronger for my pain, which seems inadequate for patients seeking treatment at an ER. He also told me that if I wanted stronger pain medication, I would need to return to the ER and receive it only while there, as he would not prescribe even a short-term supply despite the injury being recent and until I could see a specialist for my back injury. Dr. Lee and I spoke for about 45 minutes while I advocated for better pain management, explaining that I was already taking over-the-counter medication in amounts similar to the higher doses he was recommending, without relief. After a long discussion, he finally agreed to prescribe a steroid, although I was surprised that a steroid injection for inflammation was never offered while I was at the ER. Unfortunately, the doctors at this facility were not very helpful in addressing or managing the painful condition I was experiencing from a recent back injury. Because of this experience, I'll now have to spend additional time and money seeking care at another hospital.

Scam house, billed $32,000 for 2 CTs and an Xray, then threatened my wife and I to pay the…read moreremaining $22,000 our insurance refused to pay! Report consumer complaints here! https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/

I absolutely love Dr. Pramila Thapa! She's so caring, attentive, and incredibly knowledgeable. I…read morealways feel heard and well cared for. The office staff at Cooper Street Medical Clinic in Mansfield are also wonderful. I don't know what I would've done without her, she even referred me to Dr. Giles, an amazing OB-GYN I now adore as well. Two outstanding women providing exceptional care. Thank you!

Stay Away From This Place…read more This clinic gave us the WORST experience ever. I brought my wife here for her annual health visit and they couldn't even get her name right on the lab order. I told them at check-in, but they brushed it off. Later, when she had to give a urine sample, I saw her name was still wrong! I had to argue with them to fix it before the lab sent it off--otherwise her results could have been mixed up with someone else's. That's dangerous and careless. Then comes the money game. First visit they charged us $200, saying that's a one-time payment covering everything. After the lab, they suddenly wanted another $150 for some made-up reason. I have a high deductible plan, but other providers never nickel-and-dime like this. These people don't care about patients--they only care about money. Terrible service, no professionalism, and shady billing. I'll never come back and don't recommend anyone else to either.

Truly the kindest office staff and provider I have ever been to! I have not had a bad experience…read morewith a single person at this clinic. They are all so sweet.

This place is a joke. Listed them as my primary care doctor a couple years ago (not anymore) and…read morewas treated like a junkie looking for a fix when I tried to get my anxiety and GLP-1 weightloss medicine refilled. Treated by a nasty physician assistant instead of the doctor. Good old fashioned doctoring that listens and cares about your needs are gone with this place. Not to mention a 2 1/2 hour wait. There are much better offices out there.

TERRIBLE! Got there early at 8:45 am for a procedure at 9:00 am and waited for TWO HOURS to even be…read moretold a doctor came in late and that was the hold up. Finally took my grandma back and she waited another HOUR in pre-op until they finally took her back at 12 pm for an appointment that was at 9 am. ZERO communication. She also fasted for a day and had unnecessary additional stress added to her as well as being severely thirsty and hungry. -1/10 would not recommend.

I had sinus surgery on 3/13/25. With the exception of the receptionist, the staff was awesome. They…read morewere kind and welcoming and took great care of me. I would use the surgery again.

I am new to the Mansfield/Midlothian area and was in need of a medical doctor for my annual…read morecheckups. My daughter referred me to this practice, the Livingspring Family Medical Ctr. located in Mansfield on Broad Street. I immediately called and made an appointment with Dr. Olabintan. Tiffany helped me with the appointment. She was very knowledgeable, kind and patient focused. My appointment wasn't for a few weeks; but she made me feel as if I was already a part of Livingspring's family. My actual appointment was today and I was greeted with smiles and taken very good care of by Jasmyn/Tiffany/Lashaun in the front office with the paperwork and the answering of all my questions. I was promptly called in and Angie, MA was very kind, attentive and knowledgeable. I then met Dr. "O"; she was very attentive, patient focused, kind and concerned about and with on my next and where do we go from there. She ordered a few tests; while I was there and Yari, MA took very good care of me. It was an awesome experience from beginning to end and I believe that I have found my medical Dr. and group. The entire group made me feel as if I was family. So if you are new to this area, and you are searching for a good Medical Dr/Group; I would highly recommend this practice and I definitely will be recommending this group to family and friends!

From the owner: Brand New Family Medical Center now open for business!read more