Quickly fixed my necklace in under 30 minutes. Appreciate the great service. $22 to link my charms…read moreon the necklace. Check them out!

Great service! They were able to resize my class ring for a great price! I am extremely pleased!read more

I went to get my watch battery replaced. Very friendly…read more Greeted at the door. Went when they are getting busy. Fast service. Reasonable price. $12 to get my battery replaced on my watch.

The knowledge of the technician. Fast and professional. Luis was his name. The colleague was…read moreprofessional and kind as well.

I asked a local Facebook group for jeweler recommendations to resize my engagement ring and replace…read morea stone that fell out, and Oscar was highly praised. The location was easy to find with plenty of parking. The store is beautiful with all the jewelry sparkling in the lights! Lisa immediately greeted me and assisted me with my ring. She brought Oscar over who pointed out a major problem with my settings. He offered an affordable solution and I left confident that my ring was in good hands. A week later Lisa called and I was able to pick up my ring. It's perfect and the settings were adjusted to secure my stones better and offer a more comfortable fit. I honestly couldn't be happier! The whole process was so easy and Lisa and Oscar really put me at ease. I won't trust anyone else with my jewelry! Highly HIGHLY recommend!!!

Went here a while back to get my watch resized, very professional and friendly staff, excellent and…read morequick service. Would highly recommend this store.

Informative and helped give guidance in an area I'm not familiar. Would recommend and will be back.read more

The gentleman was very patient and went through the pieces of jewelry and coins that I took him and…read moregave me a fair price. I will return. He also does jewelry repair. I totally recommend this company.

Let's me start out by stating how great and welcoming every single employee/jewelry connoisseur was…read moreto my now, fiancé. Yes he put that ring on it! I couldn't be more overjoyed over the beautiful ring! Shout out to Jennifer, for being an amazing representation of this specific branch location. She made us feel like absolutely family and has converted us to lifelong customers for all jewelry needs!! She went above and beyond with her attentiveness, eye for detail, and knowledge- the bubbly personality was the icing on the cake! This all resulted in an "in-store" Engagement! We also met one of the owners, Ryan, which also, was a very personable and pleasant in meeting! Definitely take your chance and go to this branch for a very easy, personal, and great experience for any jewelry options you may have. I recommend it 100%, ask for Jennifer! Both my fiancé and myself keep raving on to our friends and family about the experience. Unforgettable.

Over three years ago I registered my interest in a few different models of Rolex in advance of my…read more50th birthday. Annabelle took my information down and led me to believe that I was actuay being considered. Needless to say a few months later she stopped taking my calls or returning emails. Last year I called and spoke to a manager. He apologized and said I'd be reassigned to another rep. Almost a year later and I've never received a call from the person who is supposed to be my new rep. This place is just terrible. Frankly, they screwed with a milestone birthday. If you didn't want to do business with me, you should have said so.

If you're considering it, go ahead and take the plunge! I assure you won't be disappointed with the…read morecraftsmanship, let alone the customer service! Jason and Nichole transformed a 100-year-old ring into one that looks like it was made this year. I purchased a stunning Art Deco 14k white gold filigree ring, with the main stones being bohemian burgundy garnet decorated with a .3ct European cut diamond. So you can imagine that with age it needed a good refurbishing. I went into Jimenez Jewelers on the recommendation of my fiancée. She thought it was for a friend, not knowing that it was for her. I popped up on November 20th and the proposal was planned for December 7th. THEY DELIVERED BEYOND EXPECTATIONS! Not only did they finish with what I assumed was a tight window before the proposal, but the ring that I brought in and the one I left with were stunning. Excellent communication in the details of what needed to be done, pricing was reasonable(and that's with the price of gold nowadays) they are also willing to work with you if you come in with a budget. My experience at Jimenez Jewelers was truly exceptional, and I'm so grateful I chose to trust them with something so precious to me. Their care and attention made all the difference. Thank you so much, Jason & Nichole! She loves her ring

I went in to get my girlfriends earrings fixed -- the clasps wouldn't close on her hoops -- and the…read morewoman helping me was incredibly quick, helpful, and a pleasure to chat with as she quickly adjusted them to clasp correctly again. I was in and out in under 5 minutes! Literally. Would definitely recommend.

This place was located near my hotel, and I have been looking for a sterling silver bracelet for a…read morelong time as well as a Cuban link...but unfortunately, this place was more ring heavy, and therefore the store owner was super blunt with me and turned me away. However, I am writing this review because she made sure to verify my ring size as I have recently been told that I have a size 10 finger but she discovered it is actually an 11. She was super sweet and did this despite knowing that I would not be shopping. I would trust this shop with all jewelry repairs after this one, simple interaction.

Extremely Helpful and friendly, Best prices and assistance ever. They love to just have a…read moreconversation and share interesting stories. I could go on and on about how wonderful they all are.

I had an appointment for engraving, confirmed in writing by manager, son of the owner. This…read moreappointment, made over a week ago, was also confirmed in writing days ago. An hour before the 8 a.m. confirmed appointment for this morning, while I was already on my way to be on-time the owner, Matt Henry, cancelled, stating they are too busy. I explained the situation (for a ring I'm giving my fiancé in Paris, France on Christmas), begging they honor our confirmed appointment. The owner, Matt Henry, refused. Photos of text messages are attached below. I called and Mr. Henry was rude and started fabricating a different excuse. I have all text messages. If anyone has had a similar issue with this business, please let me know. Thank you

Stumbled across Henry's Gifts and Engraving after a quick Google search and wow - we were not…read moreexpecting to find such a gem. Henry picked up the phone himself, was super professional, and gave us great pricing right off the bat. We headed over expecting a small engraving shop but walked into a gorgeous space filled with local art and unique, thoughtfully curated gifts. Henry took real time with my project and made the whole experience personal and enjoyable. You can tell he loves what he does. We'll definitely be back!

My brief experience with Gersal Jewelers was excellent. Responsive and helpful on the phone and…read morewhen I went to their shop to have my watch battery replaced their service was very quick - both in talking to me after I walked in, and the time it took to replace the battery. I don't believe the whole visit took more than 10 minutes. And the price was great @ $8.50 or so plus tax. Thats nearly half the lowest price I used to pay in L.A. San Antonio is great and I like Gersal Jewelers! I'll be going back for sure!

For Layaways don't do. Or purchases are very cheaply made. Because they keep your money if you…read moredon't want it anymore and if you decide to buy something from there they charge another fee plus another restocking fee. Since when do a whole in a wall that nearly has any business to charge a restocking fee. Yeah they charge the whole layaway payments!!! Then he discriminates handicap people. Has no sympathy for them. The owner made a statement and said I don't care who you are or what you are. And the bad thing about it is the cop on the non-emergency line told me that place is no good and to report it to BBB and to put plenty of comments out there because that place does not deserve to be open. It is a discrimination and he has no business on asking for a person to wait and listen to his history.

This is a beautifully, well kept store with every kind of gem and stone you can think of/lots of…read morechoices! Offers a very peaceful and serene environment. Smells earthy and welcoming. The staff was very helpful and offered suggestions to meet your individual needs. Prices were reasonable. Highly recommended!

This was a spontaneous find at the Pearl Market today. Incredible little shop pack full of every…read morestone or gem you could want with an amazing selection of jewelry upstairs. Owned by a gemologists it prides itself on top quality and rare selections you might not find in your typical rock shop and within every budget. The 3 female staff assistants were extremely helpful and incredibly knowledgeable on just about every stone or gem, even knowing some very interesting history or folklore about many stones. Leah who helped me was outstanding. Very educated about her business and determined to always learn more. This is my new rock shop!