Only have one word, exceptional. Fair offers, friendly staff, excellent prices. If I didn't sell to them for the offers, I would have sold to them for the education and service. I certainly wasn't dressed to impress and was treated very well. They were really busy, though, but I guess that's as much a positive as it is a negative. read more

I stopped by today hoping to sell my Louis Vuitton Diane bag, which I purchased directly from a Louis Vuitton boutique in 2023. As this was my first time selling an item through a consignment store, I expected a straightforward and professional authentication process and assumed the staff who work with luxury handbags daily, would be familiar with brand variations. I therefore did not bring my receipt with me. Instead, I was told in a very dismissive and demeaning manner that the bag was "100% fake" and she was certain it wouldn't even pass their authentication. This conclusion was based solely on the associate stating that the hardware and detailing were "not something she had ever seen," despite citing her years of experience. What was most disappointing was not the decision itself, but the way it was communicated. I was looked up and down, made to feel embarrassed, and dismissed rather than given a respectful explanation or professional decline. I fully understand that consignment shops have the right to refuse items they cannot authenticate. However, there is a significant difference between saying "this does not meet our resale criteria" and making definitive claims that contradict an original in-store purchase, particularly when such claims are delivered without professionalism or care. This experience left me questioning whether the assessment was truly based on expertise or influenced by assumptions. Regardless, it was handled in a way that made me feel uncomfortable and undervalued, which should never be part of a luxury resale experience. I had been genuinely excited to visit with the intention of selling my bag and purchasing another, and I left feeling disappointed. Below will be the receipt from Louis Vuitton for said bag. That being said, The certainty with which an authentic, boutique purchased item was dismissed raises valid concerns about the reliability of the authentication process used here. read more

Blue Diamond - Jewelry Near Me - San Antonio, Texas

Hard to review on a place like this, but I'll give it a shot. Would I recommend this place? No. Here's why: - Felt judged immediately walking in by the female attendant behind the counter, looking at me up and down and giving a subtle eye roll, I can only assume because I was in gym clothes. - I signed in to their iPad, only after hearing the same eye roll girl tell a patron that entered after me to sign in. - Then I waited - AND WAITED - I waited so long they were able to help two gentlemen that signed in AFTER me. - When they finally call my name, 20 minutes later. I was told the items that was looking for, the same items that they posted on their Facebook page 40 minutes ago were no longer there. A little suspicious. I would classified as a basic pawn shop in nice wrapping paper. Hard pass. read more

Blue Diamond - Their Yurman collection. - Jewelry Near Me - San Antonio, Texas

This is a wonderful family business that that buys and sells jewelry loose gemstones including fine watches firearms designer handbags coins I have found them to be honest and very willing to educate their clientele I recommend them without reservation read more

Brought an antique ring to the store to get an idea about selling to them. The Ring was already appraised by insurance company. Appraised value was over $9 K. They offered me $ 500! Of course I didn't sell it. I was told the person doing the appraisal was the owner. I don't know why anyone would sell to them. read more

I reviewed Blue Diamond of Texas on Yelp almost ten years ago. I am still trading with these fine folks. Trust is a valuable commodity.

Very professional the store had an Amazing array of items all priced very fairly. I'd say there were items I didn't realize I wanted until I saw them there..I didn't purchase anything because I was just killing time & browsing but everyone was very friendly asking me if I could be assisted & how was my day going. I will definitely return but with the boss in hand. read more

Excellent experience at Blue Diamond selling my gold coins and loose gold jewelry. Hi marks for customer service and professionalism.

No check cashing places did not accept it. I had to go the bank route. Which fortunately made the funds available next day. Stopped at serval cashing places read more

Adam and the crew are like the video game merchant spot with the best loot that you love dearly, they are simply the best in San Antonio without a doubt. read more

Great and friendly as soon as you enter the store. Very knowledgeable of your merchandise and what they have for sale. I will be doing business with this store. It's a hidden gem!! read more

I felt my review needed a little updating, because I have now become a repeat customer to Blue Diamond. This establishment is still one of my favorite hidden gems in SA. You can get quality items at a great price! The people are also ridiculously sweet & very knowledgeable about their items. Not once have I ever felt pressured to buy anything & if I ever have questions one of the employees will gladly address them. As for what you can expect to find inside... ANYTHING! Although, you'll typically find on any given day designer handbags, lots of JA/Kendra Scott/Gemstone jewelry, firearms, currency & their bid boards. The bid boards are really cool! They will put up different items (usually currency & jewelry) up for bid on their boards with dates that tell you what day the bids end. If you really really like one of the items on the board & want to take it that day you can pay $3 on top of the last bid. That aspect of the bid boards is really convenient if you don't want to go back later. Simply, Blue Diamond is a great place with great people. read more

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Now this is how all Luxury Buyer Shops should work, I'm not going to even call this a pawn shop because this is truly a specialty store. Situated right off of 1604 & Rogers Ranch exit, you'll find Blue Diamond. This store is very well organized and well kept. You'll find everything organized by jewelry, coins, guns, watches, and designer goods. I had a designer piece I wanted to receive an offer on and was very impressed with the organization and professionalism. The team at Blue Diamond were very welcoming and explained the process and justifications to the offerings. Their prices are very competitive whether you're selling or buying! I was very happy with my offer and look forward going back as a seller and purchaser. Till next time... read more

This is a great place for buying and selling luxury items, and my new favorite place to buy coins. I've sold them a swiss watch and a firearm and purchased several coins. Their staff is always knowledgeable, helpful and honest and their prices are very fair. I've left satisfied every single visit and will definitely be a repeat customer! read more

I love Blue Diamond! If you are looking for exquisite, elegant, vintage or collectors items, they have it all! From eye catching jewelry and women's handbags for the girly side of me, and my favorite contents covering the complete spectrum of fire arms, accessories and related products! The staff are extremely knowledgeable and honest with the highest level of integrity, which made my visit effortless, in addition they are friendly, making me feel welcome. Thank you to all the staff at Blue Diamond! Olivia Best read more

Adam and David are incredibly honest and their prices are fair. We always appreciate their knowledge and integrity.

Jewelry, coins, guns, purses and more at this shop. Good prices, knowledgeable employees and lots of variety.

Adam is great and Stephanie is so nice as well. They are fast and honest and always explain their reasoning in a nonjudgmental way. Highly recommend! read more

Called my ring "horrendous". I understand that they have to make money but these are still people's items they are dealing with.I will not be back. read more

Was recommended this place by a good friend and to my surprise it was a great find. I have never felt so right at home and welcomed. They are very professional and explained the whole process I walked out a happy customer and will recommend this establishment to all my friends and family. read more

The owner and staff have been incredibly cold and rude. They have you wait for an hour before anyone even comes and talks to you. Then they tell you to come back later after talking to you for a couple of seconds, like you have all the time in the world. Their business hours are a total joke. And they will never pick up the phone. They make you feel like you're not welcome in that place and not worthy of any respect or attention. When I told them I had a problem with their attitude, they threatened to call the police. Never have I ever had an experience this bad with any business. Would not recommend this place to anyone. Also, read their rude replies to negative comments. Then you'll know their general attitude toward their customers. Should have done this before choosing this place. read more

I checked yelp reviews before choosing Blue Diamond. I was selling a three piece diamond ring set, combined 4 carat, WG beautiful princess and round cut w/flaws. I paid $10,000 for all. Adam offered me $600. He made me feel belittled and stupid. I felt the shop had a sense of coldness and a new age mafia. I would NEVER recommend in MY OPINION. I also had to call for directions, google map is not current. read more

Adam is amazing at what he does and I can tell he has the passion and knowledge to give you the best and honest price for whatever you want to sell to him. The staff here are kind and professional. Being new to the area, I will definitely come back to sell/purchase! Thank you for amazing customer service! read more

Masks are required in public places as required by City ordinance, including your staff & guests. I went in the store in July and noticed 3 out of 5 staff did not have masks on and two guests. I did not feel comfortable in your store with so many people not wearing masks. COVID should be taken seriously by all. read more

Came here based on reviews to give them a chance before I tried bringing some of my gold jewelry. I tend to have a major issue with people doing the scratch tests since I hate damaging good jewelry. So I brought instead my old Louis Vuitton garment bag that I felt had some value, I called ahead to make sure they would even look at it. The told me and I quote "we offer aggressive pricing" which I was intrigued about. So I walked in and kinda cased the place, it's very very small which surprised me. I was almost immediately met by a woman behind the counter who offered me a seat and to set down my large garment bag. I believe his name was David but a gentlemen came up to me and introduced himself and went though all those motions he then tells me it would take some time for him to throurouly examine it for authenticity, fine no offense. Turning towards the end he looked it over took it to the back even smelled it it times and came back up to me explaining to me the whole process and how he could take it in for auction or we could pay a flat price which he later offered at $200. Obviously low and obviously not what I would except but still a fair offer all things considered for them to make a profit. I wasn't offended but I didn't end up leaving anything. No harm no foul is I would say, The one thing I was impressed about was the overall tone demeanor and basically the customer orientation. Which is so vastly different from any pawnshop I may have stepped foot in that in itself is a triumph. I would return maybe as a buyer. read more

Blue Diamond - Walls of degrees and certification, very professional. - Jewelry Near Me - San Antonio, Texas

After lots of research and visiting a couple of other dealers, I have to say Blue Diamond is the best place to sell coins and jewelry. I took my Mom and introduced her to David, the owner's father. He takes his time explaining the items and their value. What a perfect experience. Thank you for your expertise and kindness. read more

Blue Diamond is an amazing establishment. Adam is an expert and pleasure to work when selling jewelry. Adam has a no nonsense approach by that I mean he will not waste your time or haggle with you and offers you the best fair market value deal when selling your jewelry. Adam is warm and friendly and certainly an expert in the field of jewelry. Adam is certainly the person to see when selling any and all diamonds, gold, platinum or silver. read more

Was referred to Adam or David at Blue Diamond by the person who handled an estate sale for our family. Met with Adam and presented him with a significant quantity of pieces to evaluate and make an offer on. Adam took great care with the evaluation and testing of the jewelry, offering his opinion on what would sell and what may need to be 'recycled' into bullion. He made a very fair offer, which we accepted. I would certainly recommend Blue Diamond to anyone for both purchase and sale of any jewelry. Can't miss. read more

When looking to make custom jewelry the best words you can hear is "We will make it happen." which is exactly what I was told. From the complete flexibility on making the jewelry the way I wanted it made, to an unbeatable price which is in unmatched by big name jewelers, this is the place to go for jewelry. My boyfriend also has his eye on some of their firearms and collectible currency! I cannot recommend this place enough. read more

I have been using Blue Diamond as my primary FFL dealer for the past several years and they have treated me great every time. They've even helped my mom appraise some jewelry for free, no pressure or intimidation. The shop is clean and well organized, you wont find a bunch of crap nobody wants there. Their prices are reasonable, the service is top notch, I have nothing but good things to say about my experience doing business with them. Other words I would use to describe them are: Professional Personal Knowledgeable Honest Friendly Prompt read more

Recently my husband and I went in to Blue Diamond to look for a new wedding ring for our 35th anniversary. We got there about 20 minutes before they closed but they took their time to meet with us. We found a beautiful princess cut diamond that was already in a setting, however we didn't like the setting. They spent the time with us that night to look through 250 different settings, we narrow it down to 2. Once we got to that point, they helped us finish the design by adding all the surrounding stones. We left that night happy with the ring that was designed, but it was the first store we had gone to, so wanted to do a little more research. My husband went to 3 other stores in town and we decided to go back to Blue Diamond to get the ring that we designed together. They are a wonderful company to deal with. Couldn't be happier with them and the ring. I highly recommend them read more

Owner took his time with us while we were trying to sell jewelry. This was our first time and the experience was awesome. We will return to purchase a stone for my husband's wedding band and to check out the designer purses for myself . read more