I've really had great experiences with Mr Antoun. On my father's recommendation, i had my husband…read moretake (we live outside of the US) my wedding ring to be enlarged. It is a tricky piece because the one ring is twisted and the other two are not. Mr Antoun did a brilliant job! It is impossible to tell that the ring was sized and the proportions are perfect. He quoted me $200 for the job and considering the complexity, i found the price fair. Recently a close friend passed and left all of her jewelry to a mutual male friend who had no interest in it. He asked me to sell it for him. Since i was planning a trip to San Antonio, i contacted Mr Antoun and asked if he could help me. He could and did. He was available when i went by his shop and evaluated everything i brought, testing the metals, etc. I feel he gave me a good price for the gold and silver and my friend at home with very happy with the sale. That visit was my first time in Q-Sterling Jewelry. I was impressed with the variety and quality of the pieces he had on display. He is a skilled artisan and knows his business well. Should i wish to add to my collection or have a piece made, i would without a doubt visit Mr Antoun.

Update, I came to get my ring re-sized (smaller) and a real diamond popped out along the band…read morewithin a couple of days of the ring being sized. I called and asked how much it would cost to replace the small diamond and was told that because the work was done by this location that they would replace the diamond for free. Instead, my real diamond was replaced with a cubic zirconia and luckily, I had a diamond tester at home and was able to bring my ring back for them to replace the diamond and make sure that the diamond that they used was the same as the others. The owner tried to tell me that the rest of my diamonds were actually moissanite, but once I offered to go back home and bring my diamond report of quality and authenticity, he decided that he would replace my diamond with something that would pass the diamond tester. I am honestly still not sure if it is a moissanite piece that actually passes the scan test or if it is a diamond. The metal prongs around the diamond that was replaced are also crushed into place (I'm assuming to keep the diamond from coming out again, but the gold looks genuinely crushed and ruined, feels like a punishment for calling them out). Just sad that all of this happened at all.

Twenty years ago, when we got engaged, my wife gave me an 18k gold cartouche necklace, handcrafted…read morein Naples, Italy, that I've worn every single day since. I never take it off, so when the hasp holding the pendant to the chain finally gave out after two decades of daily wear, I knew I needed to find a jeweler I could trust with something so meaningful and irreplaceable. We stumbled across Luis & Fine Jewelry, a small mom-and-pop shop tucked away in a strip mall off TPC Parkway, conveniently located near my physical therapy clinic. From the moment we walked in, it was clear this place is a world apart from the big chain jewelry stores. You get that personal touch and genuine care that only comes from a family-owned business that takes real pride in their craft. Luis himself took great care of us. He listened carefully, examined the necklace thoroughly, and explained exactly what needed to be done. Given the origin and quality of the piece, I appreciated that he treated it with the respect and attention it deserved. Not only did he repair the broken hasp, but he actually improved on the original design to make it stronger and more secure, so hopefully I won't have to worry about this happening again anytime soon. The quality of the work was expert level, and the attention to detail was exactly what you'd hope for when handing over a piece with this much sentimental value. If you're looking for a jeweler who treats you like family and delivers craftsmanship you can count on, skip the mall stores and head to Luis & Fine Jewelry. We'll definitely be back for any future jewelry needs.

I needed to get my 40 year old wedding ring resized. Luis greeted me in person, sized my finger and…read moregave me a very fair price. He called to let me know it was ready just a couple of days later. When I picked it up it fit perfectly, I couldn't see where he worked on it and it was shinier than it's been since new. I was very impressed with his professionalism and will return for any jewelry needs for my me or my wife. I highly recommend giving Luis a try!

Let's me start out by stating how great and welcoming every single employee/jewelry connoisseur was…read moreto my now, fiancé. Yes he put that ring on it! I couldn't be more overjoyed over the beautiful ring! Shout out to Jennifer, for being an amazing representation of this specific branch location. She made us feel like absolutely family and has converted us to lifelong customers for all jewelry needs!! She went above and beyond with her attentiveness, eye for detail, and knowledge- the bubbly personality was the icing on the cake! This all resulted in an "in-store" Engagement! We also met one of the owners, Ryan, which also, was a very personable and pleasant in meeting! Definitely take your chance and go to this branch for a very easy, personal, and great experience for any jewelry options you may have. I recommend it 100%, ask for Jennifer! Both my fiancé and myself keep raving on to our friends and family about the experience. Unforgettable.

I recently had the absolute pleasure of working with Austin Webb at Lee Michael's, and the…read moreexperience was nothing short of spectacular. I brought my son along to select a special legacy piece, and Austin made the entire moment incredibly memorable for both of us. His communication was stellar throughout the process, and his professional input helped us make the perfect choice. He truly understands that buying a timeless piece is about creating a lifelong memory. If you want a seamless, first-class experience, ask for Austin!

Really quick to adjust ring and I'm always happy with their work. Friendly, trustable and reliable!read more

This is a great jewelry store had my wife's wedding ring repaired 2 small diamonds that were…read moremissing, replaced and rings cleaned. Very friendly quick service and reasonable prices

They did an excellent job repairing my ring. They did it quickly and cleaned it also and it looked…read morebeautiful.,

What an amazing business with amazing owners. This was my second time coming here for jewelry…read morerepair. The owners were fun and professional at the same time. I now have a go to for all thing jewelry, watches and things. Please go see them 10/10 recommend.

They don't have their physical locations anymore. They are by appointment and operate from home. So…read moredon't bother trying to navigate around the massive construction zone and the fitness camp runners nextdoor to get to them. Don't know how long ago they closed the physical location, but it must be pretty recent as Google maps still had an active listing. They called me back in less than 20 minutes though and she apologized for all the confusion. Unfortunately they don't work on my type of clocks so I have to go somewhere else. But it sounds like they can work on anything that is battery operated. Hopefully their website presence can get updated soon so no more runners have a near death experience from a bad lost driver on a Saturday. Just disappointed bc this was the only clock shop in San Antonio that showed as even having Saturday hours. But at least they answer the phone on Saturdays. :)

Armando and Mary were amazing! They kept in good communication with me from start to finish and…read morebeyond. They came and helped spin my late father's grandfather clock up and running in no time flat. They took the time to teach me how to maintain it and upkeep. Their help and guidance on this clock meant alot to me and my family as this is an heirloom. They were both extremely friendly and professional. They will forever be my "go to" time piece advisors and maintainers. Thanks again MOT! D

I've been a loyal customer of this Q jewelers for many years, and I truly can't recommend them…read moreenough. They have consistently taken care of all my jewelry repairs and cleanings with exceptional attention to detail and care. Every piece I've brought in has come back looking beautiful and well-maintained. I've also purchased several of my favorite pieces here, all through Joey, who has always been incredibly helpful, knowledgeable, and honest. He takes the time to understand exactly what you're looking for and makes the entire experience feel personal and enjoyable. It's rare to find a place you can trust with both

After a failed attempt with my online jeweler, I stopped by on a whim to see if they can accomplish…read moresomething for me with a week time frame. I needed an old wedding ring and band made into 2 pairs of earring. They made it happen and made me the happiest mother in law. They also engraved a wedding band and polished some scratches out of ring. The price was great but the customer service was outstanding!! I will definitely go back for jewelry when I need it!!

Went in for a minor repair of an Apple Watch. It turns out that all that was needed was a band…read moreinstallation. The young lady fixed it on the spot. I highly recommend this company for all your watch repair needs.

Great service Nice people. No job to little for them. Super quick I did not have to wait long.read more