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    Lovesac

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    5 years ago

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.8(331 reviews)
    1.3 mi
    $$
    Offers payment plans
    Established in 1991

    My particular experience here was great - although, I was shopping for mattresses, not furniture…read more (I do have furniture from Bob's, but I don't think that it's the best quality. You're buying DISCOUNT furniture so of course it will be different from a luxury brand...) Anyway, that's not what I'm talking about today. I'm talking about the mattresses. I bought a mattress for my apartment over 10 years ago with Bob's. It was a great mattress at first, but I noticed it began sinking in the middle over the last year. I have scoliosis, so a good quality mattress is really important to me. I decided to go back to Bob's for a mattress because they have a pretty good selection of mattresses at fair prices. When arriving, I was greeted by Fatima, who encouraged me to try all the mattresses until I made a decision. In conversing with her, I happened to mention my last mattress was from Bob's, and that it was sinking in the middle. Well, Fatima looked up my account and realized it was under warranty! She called her supervisor to confirm, and they gave me over 800 dollars back towards a new mattress. I was floored, and did not expect to come in and get such a discount! Keep in mind, however, in order for this warranty to be honored, you have to buy the mattress and the protector - which I did. I did the same thing this time around, too. And Fatima encouraged me to speak up if I didn't like this new mattress. They have a 90 day sleep guarantee, and she said "If you don't like it, come back and get the firm." I really appreciated that Fatima took the time to advocate for me, and I hope I love this new mattress. It was literally delivered an hour ago! (And the delivery service was great. The gave me a window the day before, I was able to track where the truck was, and the men were in and out in less than a half hour. They took the old mattress, no problem.) Really, I could not be happier!

    Their goof proof is garbage, had accident on table bubbled up and they denied claim.thats all they…read moredo is deny, quality is trash stay away..will keep u guys posted

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Ashley Store

    Ashley Store

    2.1(18 reviews)
    1.4 mi

    Came here looking for furniture, but i guess nothing piqued my interest. I guess the style and the…read moreinventory that they were carrying didnt suit me...

    We opted to shop here for our dining room table, as they were the only store who offered what we…read morewere looking for. We were looking for a particular sofa, love seat, and dining room table. The store is laid out in a way where furniture styles and types are mixed throughout. Much of the store really isn't our "style" and is more modern, but that isn't the store's fault. That is merely our taste. Each of the things we were looking for weren't present in the store to see in real life. Instead, we dealt with a massive tv-sized tablet to view items digitally. I wasn't crazy about this, as buying furniture sight unseen is a little daunting, as this is no small investment. The individual helping us seemed relatively new, as he was unfamiliar with how to find what we were looking for. The manager, however, was very knowledgeable and helped him locate our items in the inventory. When it came time to check out, prices did not match online pricing. Rather, they were significantly higher. Getting a price match was challenging, although we eventually got it. Our associate spent a great deal of time trying to sort this part out. Again, I would describe the store visit as "okay," but the service was hit or miss, confusing, and was a struggle. Delivery was decent. They arrived in the allotted time and were friendly. Furniture arrived in perfect condition. However, they were rather messy and left a lot of cleanup to be done. Overall, it served its purpose. Furniture is good and we are happy with it. Ashley as a company is not nearly as polished as Raymour, however.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Stanley's Home Furnishings

    Stanley's Home Furnishings

    4.1(11 reviews)
    10.3 mi
    $$

    I also had an issue here. It was my go to place for so many years , I will no longer shop here or…read morerecommend. My coop needs a coi and I was told it would cost me $100 for a too small job that I asked about. I needed a blind for a bathroom. I assumed there might be a fee , but not $100. Also I was made to feel stupid for even asking for such a small job. Maybe they should have looked at all the business I had given them over the years. Including spending over $4000 on my sons last 2 apartments.

    This is one of those if I could give 0 stars I would reviews. Purchased four standard radiator…read morecovers over the phone that didn't fit (total just shy of $900). I called to make sure I could return or exchange them and provided the sale date and invoice number. I was informed of a restocking fee if no longer in paper (they weren't) and that covers must be in good condition and never used (check & check). Fast forward to today and my attempt to exchange. Initially I was told I can't exchange them because the covers were "damaged." Then told I could exchange for half store credit (to cover costs of refinishing). When I gave the sizing I needed, I was told I would need custom covers for more than double the price (but still get that very generous half credit because, you know, they wanted to do me a favor). When I declined an exchange, it then became 25% store credit of the price because the covers "can't be resold." But they felt bad for me so would do me a favor of still allowing a return. What in the used car salesman is going on at this place? After multiple attempts to escalate to management, I had the displeasure of speaking with owner Mike Rubino, who was as sarcastic as he was unhelpful. While informing me that the radiator covers could now "only be scrap metal," he said the store employee was covering a 25% refund out of his own pockets. Look if you want to steal people's money, just say that. A restocking fee and even refinishing fee is understandable. Keeping people's money just because you feel you can is, well, clearly not. Attached photographs taken inside the store with what's left of the "scrap metal."

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    Stanley's Home Furnishings
    Stanley's Home Furnishings
    Stanley's Home Furnishings

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    Lovesac - furniture - Updated May 2026

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