Still owes us a refund check from over a year ago. I've been trying to be in constant communication…read morewith unanswered messages, and supposedly a refund check was sent and "lost" in the mail. Massive frustrations and the fact they still owe us money for over a year and keep jerking our chain making false promises. The car they "fixed" died again from the same issue two months later after multiple delays in the first place. Now they tell us we will get our money back and still no check. Truly believe they keep saying things just to keep us off their back without actually doing anything productive. Car was taken to them December of '23.

This shop is terrible!! They've had my car for three weeks now. It took them one week just to look…read moreat my car. Two weeks ago, they called with and estimate of $537 to replace the front crankshaft seal and replace the oil pan gasket. So I agreed to get the work done. They had my car for two more weeks and the repairs didn't get done. Yesterday, they called and said my car still wasn't done. When I asked what the total cost would be, they said the total charges were $650!! I checked the price of the parts - $18.00 for the seal and $20 for the oil pan gasket. Don't take your car to this shop. You will be sorry you did.

Professional and thorough with costs known up front. No surprises. Their bedside manner may not be…read morerefined but the work is.

Charged over $1,400 for brake job and oil change . Was quoted $700 over the phone after initial…read moreinspection . Charged for 6 quarts of oil when truck only takes 5. Also 68.00 Charged for shop supplies ? Service manager said it was for brake cleaner and credit card charge ? WTF ? I believe this shop is dishonest and will absolutely never do business here again !

We started with another repair shop, they couldn't fit us in on our traveling time schedule. So we…read moredrove to Patriot Diesel Service. We pulled in with an oil leak problem on our Class A Coach (diesel) . We are traveling through Cheyenne, WY area and crossed our fingers we could get someone to handle this issue on a short notice. My husband walked in and spoke with Don & Josh. Great guys !!! Asked a few questions, they said... pull on in. If not today, definitely tomorrow morning. We were fine with that. But.... they were able to get the Coach diagnosed with an oil pan gasket leak & was fixed by the end of the same day we pulled in... amazing service !! It was late, so they let us park outside the gate to spend the night, we left 7:30 next morning to continue our trip. Great service & GREAT Staff. Don & Josh and the team were great, made us feel welcomed & at ease with their knowledge. We are very happy. Thank you... thank you... THANK YOU !!!

In the middle of our trip across the country, our rv started making this funny noise. Called to see…read moreif they could check out the noise and fix it. Ann was super friendly and truly wanted to help us. She had us drive over to the shop and her foreman looked at the engine and found the problem in less than a minute. There were mice in the blower fan. The foreman cleaned out the fan and sent us on our way without taking any payment. Great experience!

Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

Friendly service. Lowest prices in town. They can do oil changes, tires, windshields, and…read moremechanic work.

Jeremiah is amazing! He got me right in to check out my van. I had no idea what was wrong with it,…read more as i knew there were a lot of things that Portugal needed dinner. For summer reason he felt very trustworthy and honest and he was. He was very nicely spoken and matter of fact about what needed done. His prices are very reasonable and he's very trustworthy. Matter of fact, within a week, I had another outrun vehicle headed his way! That's how much i loved his work!

Saving Grace Automotive is exactly that! Honesty, integrity and decency are what you'll find here!…read moreI am a weary traveler, with limited funds and was truly blessed to find Jeremiah at Saving Grace Automotive. I am shocked at the caring and compassion offered by these guys. I would be easily confused and swayed by a mechanic without integrity but I was given the gift of honesty and integrity here. If you are reading this consider it a gift from Heaven and try them out. God bless us all when it comes to needing auto repair, and I drive a V. W., so please, extra prayer for me.

I took my car to the auto shop, because last night, in the freezing rain, my driver's side…read morewindshield wiper quit working. I crept my way home & called the shop 1st thing this morning. They told me to bring it in @1pm & they'd check it out. I wasn't there 20 minutes, when they return my key, said it was good to go... no charge... all they had to do was re-set something, & that was it... quick, easy, & inexpensive. Just what I had prayed for. HALLELUJAH-AMEN!!! So, if you ever need an auto repair shop, ARS (in Fox Farm, just off of the So.Greely Highway -- ARS is THE place to go. It's the only shop I've taken my vehicles to in over 25 years!

ARS is the best auto mechanics shop around! My cousin recommended them and uses them for all his…read morefamily's vehicles. SOOO much better than any of the chain places. You're treated like they really want your business! They're friendly, honest, efficient - all that and prices are reasonable! They fix it right the FIRST time (and do oil changes). They took my grandkids' Honda that Firestone had failed at and left a mess, and they had it back on the road in great & safe shape!

Just had my truck lifted here. The guys are super easy to work with, the job was done well and I'm…read morevery pleased. Thanks to Paul and Garrett for all your help. I highly recommend them.

I purchased a Tonneau cover for my truck and had D's 4 wheel drive install it. When I called to…read moremake an appointment they were not only courteous and professional but got me in the following day. When I picked up my truck, the owner (Paul) walked me through how to utilize the cover. I will definitely be returning for future projects on my truck.

Avoid Cheyenne Auto Repair and Service. I brought my 2015 Subaru Impreza here to fix a failing…read morefront right wheel hub and a negative camber issue from a previous accident. Instead of properly diagnosing the bent suspension component, they just threw parts at it. They charged me $731 to replace both front control arms, which completely failed to fix the negative camber. They also charged me a $55 diagnostic fee to "inspect tires and check for cause of uneven wear," and then completely failed to fix the problem causing the uneven wear. To make matters worse, they returned my car with extensive body damage that wasn't there before. There are strange, veiny scratch marks everywhere across my front left quarter panel and the driver's door. I have no idea what happened while my car was in their bay, but it is entirely unacceptable. Mechanically, their work was just as careless. They handed the car back to me with a crooked steering wheel. They didn't perform an alignment after replacing the control arms, which is basic mechanical negligence and will quickly ruin my tires. In fact, on the invoice written by John and Will, they actually printed "DOES NOT include alignment" for the control arm replacement - admitting they left a major suspension job incomplete. When I asked about it, they told me to hold off on the alignment until I paid them to replace both front wheel hubs. Wheel hubs do not need to be replaced in pairs, and replacing a hub doesn't affect alignment anyway. They failed to find the actual bent part, scratched up the side of my car, and tried to hold my car's drivability hostage with terrible mechanical advice to upsell me on unnecessary work. Take your vehicle to a real shop that respects your property and doesn't try to scam you.

We had to get a sensor put in our car in the passenger seat so that if there was an accident, the…read moreairbag would come out on the passenger side. They had to order the part which took quite a while to get in, but they kept our car in the garage out of the elements and we appreciated that and then they finish the job and called us and it works. As far as I know it works perfectly I hope we don't have to find out, but the little light is out now so that's a relief and we've had them do oil changes and other things through the years and we've been very very pleased with them.