We are deeply grateful for Jeannie and the care she showed our family during one of the hardest…read moremoments we have faced. She arrived on time, gently explained every step of the process, and treated us and our 17-year-old cat with kindness, patience, and compassion. Having someone come to our home brought us so much relief because we did not want to place any additional stress on our cat during her final moments. Jeannie helped make an incredibly painful experience feel calm and peaceful. Our cat passed away quietly in our arms, surrounded by the people who loved her. Jeannie's warmth and compassion meant more to us than words express. I would highly recommend her to any family facing this difficult decision.

Lap Of Love was great to work with starting with my first phone call. Compassionate, professional…read moreand responsive. Thankful for the quick availability of the veterinarian. Our doggie had a peaceful passing and we were supported during the process.

Dr. Ma made, what is a horrific experience for any pet owner, as loving and compassionate as…read morehumanly possible. I am so grateful to Dr. Ma for her kindness and care during the euthanasia process. We had to say goodbye to my sweet Chloe, the most beautiful kitty, and while my heart is still broken, her services meant everything. While I do not hope to need her services again any time soon, I know who to call when I do. Thank you for all you do, Dr. Ma.

Dr. Ma was so kind to both me and my sweet Betty - everything went really well. I highly recommend…read moreher.

I recently had to say goodbye to my cat, Muffin, and I am so, so grateful to Lap of Love for their…read moreexistence and in particular to Dr. Ruthie Parsley, for making one of the worst days of my life more manageable. I filled out the form on Friday night and booked an appointment for Sunday evening. They sent a follow-up email stating that they would call to confirm the appointment, and that if they weren't able to reach me to confirm details, they would need to cancel/reschedule the appointment. I replied back that I had to work on Saturday morning, and if it'd be possible to call not during those hours (so I could try to remain a non-functional mess at work), I'd really appreciate it. They actually called me that same night at 11pm and were so patient with me through my mess of tears. On the day of, Dr. Parsley called about an hour prior to give me an ETA and appeared right on time. She offered comfort, explained the process on what to expect, allowed time for questions, and gave us the time we needed to say goodbye. She took a clay impression of Muffin's mixed toebeans + a clipping of her fluffs for me to keep, and also gave us some more time while she went out to get Muffin's basket ready + I was able to carry her to her car to "see her off." It was the most peaceful transition I could have asked for, and I was able to hold Muffin in my arms throughout the process. The email she sent me the day afterward offered support + also showed she really listened/cared, and I received a card in the mail from her as well. I'd chosen to have Muffin cremated so per my request, Lap of Love sent her back to my vet so I could pick her up from there. My world is feeling a lot emptier, but this is the best I could've hoped for given the circumstances. Thank you for being there and for everything you do.

This is not a review of the vets but a review of the service. This goes to a call center of people…read moretrained to be compassionate. At first they were really nice. I wanted a specific woman vet. I told them my dog had been abused and I did not want a male vet. I made an appointment with the vet I wanted. I spoke to the pet cemetery and they told me they showed an order for the date and told me the name of the vet, which was a man!?! They changed my appointment without telling me. I asked about other vets and asked if I could speak to the vet. They told me no, I asked if they could speak to the vet, they said no. They made this sad time even worse.

Very fast responses and seemed very kind and compassionate…read more Haven't had the appointment yet, so I cannot comment on that

At an incredibly painful time, Dr. Katrina Flinn came to my home and put my precious little Stella…read moreto sleep. She was kind, compassionate and cared for me, my other little dog who what present throughout and of course my dearest fifteen year old Maltipoo, Stella. I highly recommend her should you find yourself having to make one of the hardest decisions ever to help your beloved pet move on to the next phase of their journey. She was truly a blessing.

Dr. Brian & Jenn are the essence of empathy and action. They helped assess our dog's quality of…read morelife and helped ease his transition across the rainbow bridge. He had a brain tumor, and on his last day, he couldn't stand up, eat, or drink. Brian & Jenn were able to miraculously make space in their schedules, despite having so many clients to care for that day, in order to help our dog on his day of need. It would have been a tough night otherwise. We are so grateful for their kindness and commitment. It's clear how much they care for animals and for the humans who look after them. Thank you. One important note: Brian, Jenn, and other doctors who help with end-of-life care for animals often have busy schedules booked a few days in advance. It's very important to have a few doctors in mind just in case your preferred doctor(s) are not available on your day of need. Ask Brian & Jenn's office for a list of referrals if that happens.

We had a quality of life assessment for our senior dog last summer with Dr Brian. He gave us a lot…read moreof useful information and wanted to follow up with some medication and in office tests. When I contacted his office I was unable to secure a time to pick up the medication or schedule an appointment. My voice messages and emails largely went unanswered. The biggest shock was receiving an invoice today (7 months later) for the medication I never received. The invoice even included a finance charge. Thankfully there are better options for senior dog care in San Francisco.

Lap of Love (specifically Dr Heather Breeze) was a Godsend to us and our little dog, Elli. Dr…read moreBreeze came to us at a very difficult time and she was so kind and caring to us and so gentle with our Elli. She gave us all the time we needed, explaining everything she did step by step. I would highly recommend this organization to help ease the pain of losing a fur baby

There are no words to adequately describe how difficult it is to say goodbye to a beloved pet, but…read moreI hope I can adequately describe how grateful we are for Dr. Sam Counts. Having to say goodbye to our sweet Mini Australian Shepherd, Magic, was one of the hardest days of our lives. From the moment Dr. Sam arrived, she treated both us and Magic with extraordinary compassion, patience, and respect. She explained every step of the process, answered our questions without ever making us feel rushed, and gave us all the time we needed. Her calm, gentle presence turned what could have been an overwhelmingly stressful experience into one filled with peace and dignity. After Magic passed, Dr. Sam lovingly wrapped him in a blanket embroidered with the words "Love and Dignity." Those weren't just words - they reflected exactly how she cared for him. We chose private cremation, and when it was time for Dr. Sam to take Magic with her, my husband carried him to her vehicle. I expected it to be a simple transfer into the back of a car. Instead, the rear of her vehicle had been thoughtfully prepared. It was beautifully arranged with flowers, and Magic was gently laid in the center with the same care and reverence that had been shown throughout the entire visit. It reminded me of a hearse - not because it was sad, but because it conveyed something so important: this wasn't just the body of "another dog." This was a cherished member of our family who mattered, and he was treated that way until the very end. That moment will stay with me forever. If you are facing one of the most heartbreaking decisions a pet owner can make, I cannot recommend Dr. Sam Counts and Lap of Love highly enough. They didn't just help Magic leave this world peacefully - they honored his life, our love for him, and the bond we shared. For that, we will always be grateful.

I cannot fully express how much Cara has done for me and my lil Capone. I was referred to her…read morethrough a mutual friend when I found out my little guy was diagnosed with a terminal disease. I couldn't have asked for better therapist and person to bring into my life during the most difficult of times. From our very first session, it's like it was meant to be. She was so incredibly understanding and compassionate. She basically held my hand through all the steps I had to go through, that Capone and I had to go through together. She stood by our side for a year. She guided me, emotionally and spiritually. She taught me how to think rationally when making tough decisions, she celebrated our small wins, she talked to me through the darkest of times, all the vet visit, radiation treatments, times filled with tears and guilt. She honored the bond Capone and I have. She helped me stay strong. she taught me to write down what I was feeling, she showed me techniques to get through moments when I would be alone. she constantly checked in and made sure I kept in touch. She held space and even cried with me. And after everything was all said and done, she was still right there, spiritually and emotionally by Capone and my side. She has so much experience with animals both in the veterinary field and as a fur mama herself. I could not have asked for anyone better to be by my side, to share Capone and my journey with. I am forever grateful, and truly honored to have met her. She has a very special gift and an even more beautiful heart. I couldn't recommend her enough. This is exactly what she was born to do. To Cara, Today, 4.16.24, marks the one year anniversary since Capone transitioned. I just wanted to reach out and tell you I am forever grateful for all of your love and support through that really hard time. Thank you for showing up for Capone and I, thank you for selflessness, thank you for your patience, thank you for your understanding. Thank you for your beautiful heart and thank you for being the incredible friend you are! Couldn't have done it without you! Sending all the love and hugs your way! LOVE YOU

My husband & I knew we were coming to the end of our time with our beloved cat, Tocho. And we knew…read moreit was going to be difficult because we were so attached. Somehow I stumbled upon Cara's services and from there, she walked by our side until the end--and beyond. Cara is warm, knowledgeable, intuitive and caring... Everything we needed to shepherd us through our loss. I highly (highly) recommend her services. And I won't go through another loss without her.

This is the review I have been holding off for a while…read more Today marks 6 months since we used this service. This has been the most difficult and saddest decision we've had to make. When I contacted Restful Paws, I didn't know what to expect. In fact, I felt bad crying on the phone because I couldn't imagine trying to talk to someone like me at that moment. But the staff couldn't be more understanding and supportive. Unlike making end of life decisions for your fur baby, the process of scheduling this appointment was very easy. Restful Paws asked all the right questions, set the expectations, and made this process that much easier. And on the day of, Dr. Ami arrived promptly at the scheduled time. She was very caring and understanding, and she put all of us at ease. We could not have asked for a better last day for our Sodapop. I'm thankful that we reached out to restful pause, and grateful that they were able to come to our house to help us get through this phase. Weeks later, we received a card from Dr. Ami sending us her condolences. Thank you, Restful Paws, for doing the service that you do. I'm sure it's not easy, and I can only imagine how sad it is to do this on a daily basis. Thank you so much!

My family and I had to make the hardest decision as a pet owner and put our long lived Christy…read moredown. From calling to make an appointment, receiving reminder emails, and day of texts from our vet, each step was handled with so much compassion. We were able to find a weekend availability which was best scenario so everyone could attend. Dr. Vine was very punctual the day of and gave us a thorough breakdown of what to expect (pain reliever, anesthesia, and euthanasia). We didn't feel rushed at any point, and we were given ample time before proceeding to each stage. She was very respectful and the process was smooth. After the euthanasia, we were able to choose where we wanted the fur clippings. The paw print was perfectly imprinted with Christy's name, which added such a sweet personal touch. We chose to pickup Christy's ashes at Sage, and it was quick. The only thing is it felt very jarring going to an animal hospital filled with so many people and dogs. Considering this was only 2 weeks after the euthanasia, I was still grieving and it was difficult being in that environment so soon. The only feedback I'd give is it'd be more mindful if there was a separate pickup location away from everyone else for more privacy. Dr. Vine sent a sympathy card as well and it was very sweet. Thank you so much for giving Christy such a respectful experience and having her pass comfortably and peacefully. I will definitely recommend this organization to loved ones! Thank you Dr. Vine for such a smooth experience. You made this process much easier and we were able to focus on grieving afterwards. Rest in peace, sweet Christy!

Always above and beyond for me and my pets. From the time you walk in the door until the time you…read moreleave, polite, professional, and compassionate employees. Amazing grooming services provided by Brittany. I am lucky to have found such an amazing pet hospital!

Called them at 6:42pm, they close at 8pm tonight. They refused to see our older dog who has been a…read morepatient for several years for urgent symptoms. They told me to call the emergency vet in Fairfield, they aren't taking any patients because they're in the middle of a move. They said call UC Davis, but they're inundated with patients and could only offer to put me on a call list. The receptionist said Dr. Diedrich told her they couldn't see our dog because they're were "about to close" even though I called at 6:42pm and that she was too busy to see her tomorrow. Vets used to care about their patients. This one can't be bothered.

Dr. Conner at Constant Companion was an absolute blessing during the hardest time of my life…read more My dog was diagnosed with a terminal neurological condition two months ago. She was not in pain, but her condition changed minute to minute--sometimes worse, sometimes better--depending on progression and medication response. Deciding when to let her go was incredibly difficult. What I knew without hesitation was that, due to her severe stress at the vet, I did not want her final moments to be anywhere but home. Unfortunately, securing an at‑home appointment isn't always easy, and my biggest fear was that her condition would suddenly decline and I wouldn't be able to get someone to my house in time--forcing her last moments to be spent frightened at a clinic. Dr. Conner completely removed that fear and stress. She worked around our needs, scheduled appointments with incredible flexibility, and canceled or adjusted them without guilt or pressure. Her number one concern was always my little girl's comfort and dignity. That flexibility gave me the greatest gift anyone could offer in this situation--the ability to make the right decision at the right time, without the added stress of trying to force such a deeply personal moment into an external calendar beyond my control. Dr. Conner's compassion, patience, and understanding meant everything to us. I will forever be grateful. I used copilot to finalize my thoughts but the above is 100 percent accurate reflection of my experience.

We are so incredibly grateful to Dr. Conner for the care and compassion she showed us when it was…read moretime to say goodbye to our beloved dog, Auset. She was calm, gentle, loving, and incredibly compassionate throughout the entire process. Saying goodbye to Auset was one of the worst and most heartbreaking experiences of our lives, but she made an unbearable moment feel a little more peaceful and manageable. She treated Auset with so much kindness and dignity, and she also gave us the time and space we needed to say goodbye. She took care of arranging Auset's cremation as well, which was such a relief during a time when we were struggling just to get through each moment. Today, we received a card in the mail letting us know that she had made a donation in Auset's memory to a foundation that planted a tree in her honor. That thoughtful gesture brought us to tears. It meant so much to know that something living and beautiful will continue because of Auset. We will always be grateful for the compassion and kindness she showed our family during one of the hardest days of our lives. Thank you for helping us give Auset the peaceful goodbye she deserved