Walked in looking for a dancing outfit. A man in his maybe late 40s came up to me asking if I needed help finding anything. I asked about an outfit on a mannequin and the employee stated they probably only have the one set left that is on the mannequin and he knows it's a size small. He then looked at me and said," that size probably wouldn't work out, right?" Like excuse me? It initially made me feel bad, but I then remembered I'm not a 40 year old man working at Lover's Lane. read more

I just HAVE to shout out Janelle for being an absolute rockstar during my recent visit to Lovers Lane! From the moment I walked in, she made me feel completely welcomed, comfortable, and genuinely excited about my shopping experience. Janelle didn't just help--she transformed what could've been an awkward or overwhelming trip into something super fun, empowering, and even educational. She listened to what I was looking for without a hint of judgment, asked thoughtful questions, and guided me through the options with the perfect balance of professionalism and enthusiasm. Her product knowledge? Next level. Her customer service? 11/10! I walked out feeling CONFIDENT, happy, and BEYOND satisfied with my purchases! read more

AAron assistant manager has great customer service and was very helpful ! Great selection and great prices !

Nice clean store, ample parking Friendly knowledgeable staff A comfortable shopping experience Well organized store Very large selection of merchandise Of many types and preferences Items are a bit higher priced but made up for the level of service provided Gifts and gift cards are sold here A pleasurable shopping experience read more

I went there on a Friday evening a couple of weeks ago, and was greeted by a male worker, I instantly said I prefer female and no hesitation a female came, I can't remember her name, she was very knowledgeable, and understood what I wanted, the toy o got for my friend , said it wasn't the right toy , so I kept it, and I am using it, it is the most fantastic toy I ever got that gives me the best orgasms, I don't need a sex partner now. Thank you , lovers laneI will be back in the future for more toys. Gail read more

Taryn is the best. An absolute sweetheart. Will answer any questions you have and make you feel comfortable in your experience

Nice people and a clean store. Huge selection. My wife and I feel very comfortable shopping here.

Customer Service was excellent very impressed and informative about the products. Taryn was the best read more

This place NEEDS a up grade! Tub (HOT WATER) only worked! Which normally doesn't happen at most places. But here's our point. Water had to be at least 130 degrees! Cold wetter didn't work at all! So we couldn't even use the tub! The prison mattress bruised your elbows and knees and ankles up! Or was that the (death abrasion) sheets and pillow cases? The Valentines pizza from next door. Tasted like PURE card board. With tomato past on it! read more

Once I got past the awkward feeling of pretty much having a personal shopper (commission?), I felt very comfortable and actually glad to have one person that I could go to work product questions. I never felt "up-sold" in the least. In fact, I was very impressed by my sales associate's knowledge about all the products in the store. Thank you, Kurt with a K. I will be back...maybe not soon, but I know where to go that makes me comfortable. read more

Stopped in for the first time today! The store couldn't have been any more organized. The staff was super welcoming to me, as a male customer. Other stores in the area make me feel not welcome by the staff avoiding me. The staff not only could tell you where something is, but could give advice on it. Well lit, unlike other stores. read more

This location is so racist it's disgusting and disturbing... I came in they immediately start following me around the store making me feel uncomfortable to even get want I really need. One lady ask me do I need help I told her politely I'm ok I shop here a lot then she responds back ok whatever with a attitude. Then I had a lot of items too many for my hand to hold so I put it on the counter which they moved off and hid!!!!!!! I pick up more items and they followed me to the back and I asked can we hold this item and told them I feel uncomfortable and I don't need to hold anything I'm not going to steal and I told them they acting racist towards me because I am African American women. They didn't follow the other woman in the store I guess because they wasn't African American!!!!! I did purchased everything I wanted but I will never come back to this racist location again !!!!!!!!!!!!!!!! Negative star read more

This store is something special, the staff could not be more helpful!! Everyone there has a certain vibe to them that makes you feel SO comfortable!!! Taryn was so knowledgeable and helpful, SHES AMAZING!!! I will for sure be going back to this store for all my toy needs!!! read more

Overall Lovers Lane is a nice friendly suburban "sex" toy store. Plenty of costumes and lingerie to look at with a decent amount of toys(vibrators, dildos, lubes, fetish wear and beginner toys). My 2 star rating is based on the selling tactics of commissioned sales people ... The constant up selling is hard to deal with. I bought that "upsaled" toy elsewhere... read more

The ladies who work here really know their "stuff" - very friendly and helpful! I'm not too keen on pushing more and more extra merch at the cash register (see also: do you need batteries?) but I understand that they are probably trained to ask. No I don't need extra batteries thankyouverymuch. They also close at 9pm, which I think is odd - I mean what if you run into a sex emergency at midnight? But they did let people in after 9pm if they knew what they 'wanted'. snicker-snicker. read more

For as many sex shops as I've been to, I've some how never set foot in a Lover's Lane. I actually had not intention of coming here, but I was desparate for a bachelorette party gift. The bachelorette in question is much more conservative than me and not a super close friend of mine so she wasn't someone I felt comfortable buying a sex toy or something like that for. My initial plan was a gift card from Victoria's Secret - safe enough, right? Well, apparently VS was giving the store away this weekend because there was a 5 - 10 minute wait just to get into the stores. (Yes, both of the store in Orland Mall!) Are you freaking kidding me?! I did not have that kind of time or patience so it was time for plan B - Lover's Lane. I have to say, I was actually pleasently surprised. I don't really know what I was expecting - maybe a slightly edgier, adult version of Spencers in the mall? I didn't look around a whole lot, but it seemed like they had a nice variety of stuff. Lots of lingere. (I might actually come back in the future to check out this selection as I'm getting bored with the same old offerings at Frederick's.) The staff was absolutely awesome. I was pretty unsure of what to get since, as I mentioned, the girl I was shopping for is much more conservative than I am and we aren't super close, but the girl helping me (I wish I remembered her name!) gave me a ton of ideas from bath products, to silly gag gifts, to sexier gifts. One of the biggest things I didn't like about this place is the atmosphere. The blaring pop music and super bring lights just weren't sexy. I guess maybe they do it to make people feel more comfortable, but it wasn't doing much more than annoying me. I'm not saying the store needs to be dark and skeevy; they just need to work on the sexiness. read more

Wow. So I'm no prude but there are things here that I couldn't have even imagined someone would want - or need - or - yeah... This place is totally sales-y. I get it. But at least when I ask one of the girls some of the most personal questions I've ever uttered, I get a serious, honest and kind response. Their job is to find what's right for you. They're good at it. Wasn't all that impressed with their video selection. Just sayin. HA! read more

I really liked this location, better selection that the oak lawn location. The manager Adria (sorry if I spelled ur name wrong) was great! They were kinda busy and I was looking for an outfit for a performance. She managed to help me and help others including the cashier and people organizing the Halloween costumes all at the same time! She made great recommendations for comfort, bra support, and function. She helped me in the fitting room, getting in and out of various outfits and gave me tips on how to wear them best. I will come back to this location in a week and look for a Halloween costume. I can't wait! read more

This store is amazing! Taryn who works there is so incredibly helpful. For dancers or simply just people looking to get their sexy on this is a judgement free and affordable place read more

What an interesting experience. I walked in and the first thing to hit me was a very sweet smell that I can only describe as what you would expect a brothel to have smelled like back in the Old West (minus the filthy cowboy stank). It was actually quite nice! It's better than most sex shops I've been to where it smells like lube and burning tires. Next, I was greeted by a very cheery woman in her early 20's. According to my receipt, her name was Jasmin. She was short and cute with dark hair. This girl knew her business. I mean, she was just awesome with regard to friendliness, knowledge, and salesmanship. Now, I'm no prude, but her matter-of-fact tone about certain things almost made me burst into laughter. Even now, two days later, I don't know if it was nervous laughter or just because she was so freakin' serious about sex toys! Being a man in a female dominated (no pun intended) environment, I was probably just a little shell shocked. Anyway, they have a nice selection of just about anything you could ever want in here. I noticed that most of their toys and accessories are pretty well priced. For example, their We Vibe was $159. The same one on a "Prime" mail order site that got its start with books was $135. One of the items I bought was $13 and the online store had it for $11. So, if you're in a pinch and have some evening activities planned, this is a great place to go because it's what I would consider a reasonable mark-up for the instant gratification of getting it now instead of waiting 2 or 3 days for the mail. One thing I liked was that Jasmin was very knowledgable. She even admitted to having tried almost all of the toys she was recommending (which caused me to go into a blank stare for a minute as hilarious mental pictures of her "trying out the stock" on the store's display tables flooded my brain). They have display models that you can play with (no, not like that) so you can feel them and get a sense of their "intensity." One thing I didn't like was the "up-sell" tactics, but it's part of sales and I can't fault Jasmin for that. I'm sure this is how she was taught to handle customers. I was looking for something simple and inexpensive because toys for my wife and I are more of a joke. We use them once or twice, giggle like idiots about it, and then never use it again. While some of the toys seem pretty amazing (like the aforementioned We Vibe), I just can't justify spending that much. In any case, whenever I'd say "simple" or "inexpensive," I would be directed to one, but not the other. Either it was simple and expensive, or ridiculous and inexpensive (or even inexpensive and seemingly unenjoyable). Another thing I wasn't a fan of was the "hang around." The sales staff says they'll let you look, but then they just stand ten feet away and watch you. Maybe they've had theft problems or something, but it was kind of uncomfortable. It's great if you have a question, but kind weird if you want to start playing with the toys to check them out. It kind of just made me feel like a pervert. I bet this place would be better served with one male sales representative who can deal with male customers. I mean, I think most men, especially those less educated than I, would be more comfortable talking to another guy. Plus, I bet a male salesman could upwell very well to other men since guys tend to spend more when pushed by another guy (especially when it comes to anything for a spouse/girlfriend/playmate). Overall though, I understand that they need to make sales, but the up-sell tactics are a bit annoying. In fact, I probably would have spent more money here on something I really wanted as opposed to just walking away because I was being pushed toward expensive things I knew I'd only use a few times. I'm not cheap and I'm not poor, but spending $150 on a c-tickler just isn't practical in my mind because I know it would be a novelty that my wife and I would use 3-5 times before it was relegated to the darkest reaches of our giant chest filled with minimally used bedroom apparatuses. Finally, don't joke around too much. These people take hanky panky very seriously. I made a few self-depricating jokes to lighten the mood and got a few dirty looks. My sales girl was very polite and didn't give me the dirty looks, but the other sales reps did. Hey, I can talk about filthy stuff on the internet and with friends, but it's a little awkward telling those details to a total stranger who just admitted to "working' one out" with the pulsating phallus you just picked up. In the end, come here if you need sexy time implements immediately. State an item and a price with the salesperson and stick to it or else you might get pointed in directions you don't want to go. And try to keep a straight face as the sales person says hilarious anatomical words while making hand gestures and explaining how they used it on themselves. read more

Not really a big fan of this location. I don't come here often but whenever I do recently I always have the same annoyance, the staff. I'm not sure if they have had problems with theft or something in the past or if they have a hard time making sales but they literally just STARE at you half the time you're there. Which due to the nature of their products, can make you feel a tad uncomfortable. I'll normally check out their Halloween costumes every year as well but this year I had to leave and go to another location. Let me also say, I work in retail/sales so I appreciate great service and can tolerate a little more of an up sell without feeling annoyed as some me may feel. The sales woman started as friendly but a little more agressive/pushy than I would have liked since I had been in the store for all of 5 seconds. I assumed this was just her "sales style" and brushed it off. I explained to her I just wanted to take a look and would probably not be buying my costume that day due to the no returns rule. (It was only the first week of October and I wanted to keep my options open but get a jump on ideas) She agreed to let me look around and pretty much just hovered and then when she finally walked away she stared at me with the other girl at the counter. This went on for about 7 minutes then she came and started pestering me with more sales tactics. I ended up trying on one of the costumes she suggested and hated it. Not her fault no big deal. When she asked how it went I just told her I didnt love the material and the fit was unflattering but thanked her for the effort. What was her fault was how she responded. Her snotty response was "Well its a Halloween costume what do you expect" umm... for $260 dollars I expect to get a better quality costume and love the way I look in something. You can keep that nasty attitude too.GIRL BYE. I had originally planned to pick up a few other items unrelated to my costume to surprise my boyfriend however, I refuse to reward poor service so I left empty handed and very disappointed. I ended up returning here with my boyfriend the next day to try on another costume to see his opinion. Also I was hoping not to be bothered as much so I could really look at all the costumes this visit. Again we had totally different sales associate just hover or stare at us the entire time we where there. Even after I explained that I was just there yesterday and wanted to get a good look at the selection. This really annoyed me plus the previous visit had left a bad taste in my mouth. Before this year I've NEVER had such an issue here and I've purchased a costume here every single year and made occasional visits with my boyfriend for little things here and there. The next time this happens I will definitely say something in hind sight I wish I had have said something in the moment. I just always feel bad, I don't want to hurt someone's feelings but it's bad business. The behavior of these two cost then both a hefty sale. I drove out of my way to the Chicago ridge location the next week. read more

Very friendly people here. They explain everything. Always trying to help. Remember that 2 times a year 50% off. June and January

Excellent service and a reasonable price! Had my drapes cleaned and fixed all in one day. Highly recommend Louvers Lane!

Went there back in December. Good thing, they had a lot of vibrators on sale for Christmas. I was looking for a vibrator, a simple one. But one worker was constantly breathe down my neck, trying to sell me more expensive vibrators, expensive massage oils, expensive anything and everything. My budget was $50 and I would not budge, then her face and demenor changed.., she actually got mad and angrily rang me up and was cold and nasty because I would not buy all the expensive $h!+ that she was aggressively pushing me to buy. Also, instead of buying the bullet that I really wanted, I went with her selection and f^#k!'g hated the weird one that she suggested. I never went back, totally turned off. read more

I had nothing but a good experience here. This was one of the very few times that I felt comfortable browsing for stuff like this in person with employees and other customers around. Upon entering I was greeted by a Nikki R. She asked what I was looking for (just browsing) and then informed me of the deals they currently had, and that was that. No one was standing over my shoulder or pushing anything to me, which I am thankful for. After I browsed for a little while, I went over to the register and Nikki rang me up. Very professional, and nothing was really awkward for me, beyond my own feeling awkward even being at a store like this. I had a great experience here and I will be back! read more

Wow this place is bad no wonder why it empty. Employees won't leave you alone. Time after time she over my shoulder asking if I need help. after the fourth time I just left read more

AWKWARD! I went in to look around, they asked me weird questions after I told them multiple times I just wanted to browse. I want to be kinky, not molested. I was given attitude when I told them I wasn't looking for anything specific. They said that I should have an Idea of what I want before I come back in. read more

Just stopped in with my friends and we all bought our first vibrators together. Clarissa helped each of us out, gave us the rundown, and was overall very helpful. Before going there I was nervous about it, but after having been in there I can say there's nothing to be nervous about. The staff are very friendly & informative, atmosphere is laid back -- probably not crowded most of the time. read more

The products and cleanliness of the store is great but the staff, is beyond annoying. I get that you're taught to sell for commission but breathing down my throat while I'm trying to shop for personal items is a huge huge turn off to me shopping at this store. There was a new employee I noticed yesterday, her name was Jennifer. She followed me around the store the entire time and asked me if I needed help a solid 10 times in the 10 minutes I was there. That made me want to run out of there! I cannot shop with someone following me around like a sick puppy dog. Don't get me wrong, this store always has everything I need and the staff is usually okay but my experience with Jennifer was by far the most annoying trip I've had there. I'll be sure to avoid her next time. read more

My boyfriend and I were on our way to the Sybaris, and had forgotten our "usual toys." We decided to stop here and pick up a few replacements in a pinch. Oh boy were we HIGHLY disappointed! I went right for what I needed, only to be stopped by a fat sales bitch that told me, "That's NOT what you need!" After struggling with this asshole for 15 minutes and putting up with her awful upselling, I reluctantly, out of desperation bought a middle of the road dildo, that was NOT what I really wanted, and a bottle of totally disgusting lube per her bad recommendation. If we hadn't been desperate, I would have told her to shove it all up her fat ass...!!! Needless to say, I WON'T be back!!! read more

Stopped by for a Valentine's gift to myself. I didn't really know what I wanted so I asked a sales associate a question and she recommended a toy that looked amazing. When I asked the price it was 250.00. I told her that was out of my budget and she looked at me like I was never gonna have an orgasm again. I asked her what she had for 100.00 as that was all I was going to spend and she then shows me 150.00 to 200.00 toys. I then picked one for 100 and she starts trying to add things to my purchase I didn't ask for. By the time I left I ended up spending 130.00 on what I thought would at least be a middle of the line purchase. Alas when I got home to use the toy it was substandard, I could have got the same use out of a 50 dollar toy. When I looked online to read reviews (I thought I must have been mishandling the toy) I found out that the reason it felt like a 50 dollar toy is because it is. This toy is for sale on line for 40.00 dollars. What a rip off and of course I can't get my money back. Do not buy marked up sex toys from pushy sales people. Do yourself a favor and buy online. read more

I was looing to get the wife something hot for are anniversary and I stopped in to see what the store was all about .The staff were very nice and the one lady loved her job she gave me the grand tour this place has it all and I guess we never grow up and will always love to play with toys . The selection is from mild to wild and you can find stuff that has class .It's a fun store I'm bringing the wife next time !!! read more