You never know what you will find in a hardware store. We needed some keys made, and get some gas…read morestabilizer. Found them both and even picked up some peanuts Can't say enough about the staff, so helpful and friendly,

Staff are always extremely help. We needed everything from replacement drywall anchors, to rope for…read morea sled, and a baby gate. They walked us around the store and advised us on the best products.

U haul I rented from there was one of the cleanest trucks I have rented.. very nice employees..read more

Was in th area & stopped in ta check it out. Looks like this hardware store has a lot of nick…read morenacks & I'll remember them! Ended up getting a soda!

Update 3/10/26: I made the mistake of going back to ask for additional cuts to a piece of wood I…read morebought before. Louie wasn't there so I took it up with a manager and we agreed the incident will be dealt with at that level so I'm not going to say what happened exactly but going back to this Ace was definitely a mistake.

Forgot how big this Ace is. It's huge. Good customer service. Helped me find what I was looking…read morefor. This is much bigger than most ACE Hardwares I have been to.

This place is a great source for Grade 8 hardware, stainless fasteners, or those hard to fund…read moreMetric fasteners. With the Big Box stores reducing their selection of non-construction hardware constantly, Louie's is now my only stop. Pricing is fair usually, distributor sets the price. Staff is always helpful and pleasant to talk with.

Not happy with the rude cashier who refused to honor a coupon I gave her. None of the other nice…read morecashiers ever gave me problems when I used the mail in coupons. I cringe when I see her on the register and would rather not shop there at all when that cashier is there. She is just so rude. Taller older lady with graying hair and glasses. Everyone else has been really nice and helpful when I buy tools and lots of stuff. One of my favorite hardware shops. Great place to get supplies and plants. Love the pies!

We've typically liked shopping at Carter Bros Ace in Reno because of the convenient location, even…read morethough their prices are noticeably higher than other hardware stores. Unfortunately, our recent experiences have been frustrating enough to make us reconsider. On 11/02, we made a purchase and noticed afterward that we were overcharged. After reviewing the receipt, we had to go back and were refunded nearly $26 from a $72 total. Mistakes happen, but we appreciated the refund being processed correctly. However, things got worse when we saw a charge from the store on our credit card dated 11/28--even though neither of us had visited the store that day. We tried repeatedly to get in touch with someone who could explain the charge, but every time we called, the employee who answered said the person who could help wasn't in and to call back the next day. This went on for several days with no progress. Eventually, my husband went into the store, hoping for some answers. Unfortunately, he was again told that no one was available to help. There was no effort to take down our information, no concern shown, no follow-up, and no offer to pass along the issue to a manager. After getting nowhere with the store, we ended up disputing the charge with our bank. We're disappointed by how this was handled. If you shop here, definitely double-check your receipts and monitor your credit card for any unexplained charges. The convenience of a local store only goes so far when the customer service doesn't measure up.

We stoped in here for pie because we heard the pie was top notch... after looking at the…read moreingredients list I was bummed to see they used hydrogenated oils and will not be buying pies from them anymore unfortunately but the reason why I am giving such high stars is because of their nuts and bolts selection down stairs and the nice gentleman that helped us. My husband needed a VERY specific bolt for his motorcycle and after he tried a number of other places in town we were excited to have found it! Love this small but mighty hardware store and their great customer service!

Went there last week because I needed some farm stuff. I was greeted as I walked in and was asked…read moreif I needed some assistance looking for something. I didn't know the exact name for it but I described it to one of the workers. He knew what I was talking about and showed me where they were. They were a shut off float valve for a cows water trough. They had 3 different types to choose from. I was glad they had them in stock. I'm also glad there's a farm and ranch store in Fallon.

My friend and I came in here as she was looking for a thing that you hang in the house n outside…read morethe house to catch flies The store is big with lots of stuff to choose from.Employees are very helpful and there is plenty of parking

I bought a hose, a pistol sprayer, and a microfiber mop. I tried the mop, and it did not work for…read moremy needs. The sprayer was defective. I tried to return them. I was told the mop had been use so they would not return it. I used it once and found it would not suit my needs. Ok, bummer, I just learned their customer service was weak with a policy like that. Live and learn. But they wouldn't return the sprayer because I used it! How would I know it's defective before using it? I didn't even want a refund. I was going to exchange these items for items that were way more expensive. For seven years now, I've been going to them first, even though I know I can get the items cheaper at Lowes, Walmart, and defiantly Amazon. But I wanted to support local business. Well today I learned what my loyalty is worth to them. I will never shop there again and save myself some money in the process.

First time here at Big R in Fernley, though I've frequented the Fallon store quire a bit…read more Friendly, helpful staff. I think this store in Fernley is a bit smaller, but they have the same cool stuff, such as housewares, clothing (mainly Western wear), boots, animal feed and veterinary supplies, cookware and hardware. Some items were sold out, probably due to Black Friday sales. Very friendly staff. Smaller store. Can be a bit of a "squeeze" getting around the clothes.

It's really hard to rate this place because they are moving to a new location so about half of the…read morestore is empty. That being said, it is a really bizarre amalgamation of a typical Ace hardware store and a family market. Staff was nice enough and I did end up purchasing a few items although they didn't have the things that I came in looking for. I'm curious to visit their new location and see what this place looks like in its full Glory.

Finally got a chance to stop by and check this place out…read more I am looking for some wood for a project other than the pine, plywood or oak you find at most big stores so I came to check it out. While they didn't have exactly what I was looking for I did see they have a great selection of wood, hardware, tools, some farm equipment and necessity use and they even have baby chicks !!!!! I was too distracted and didn't get a chance to take picture of their yard but they have a huge selection. Really good selection and the prices are competitive keeping in mind the other options are 45 minutes away. Definitely worth checking it out for that next project on the list.

We found this Fallon treasure and wonderful piece of history…read more Kent's Supply is the oldest and family owned store in Nevada. Owned and operated by the original family to this day. The customer service is outstanding and the selection of merchandise is too.