I've been a loyal customer for years and never had any problems. I was always accommodated and treated with respect. The new Pharmacist is truly disappointing me. He clearly does not have the same customer service or social skills as the other workers. He is extremely flippant with customers and his staff members (in front of customers), not warm at all and is also belittling. He miscommunicated about payment on the phone and when I asked him about that, he snapped at me, said he told me and went right into the back of the store again. No apology or accountability on his end and clearly no respect for the loyal clientele. I watched an assistant rush around, clearly stressed, with a huge line up and I saw that he was berating her and then returning to the back of the store again. My family members have caught him being rude with the assistants and clerks several of time. Not a fan of his attitude at all and I don't understand where he gets off thinking that conducting yourself in such a way is acceptable. Whenever I see him working now, I wait for the other pharmacist. I refuse to work with him. If he continues to interact poorly with me, I will probably transfer all of my prescriptions to Shoppers. Definitely not okay. read more