Like many other Shoppers Drug Marts, this one has a vast selection of groceries, toiletries and…read morehealthcare products all at reasonable prices. Like many other Shoppers, you're forced to run the gauntlet through the perfume section before entering the store proper. Considering how many people react badly to these smells, this is an unfortunate product placement. The staff are friendly and helpful, although often there is only one cashier open, so line ups to pay can get long.

You can find things at good hours. However they are very inflated prices. I wanted to move my…read morepharmacy to them but at $12.99 despencing fees per prescription is insane.

i have been with savers drugmart along time. generally they have always been great with me. but…read moresince i turned 65 they treat me like im 80 an senile (no offense) they change things without telling or explaining anything to you. i got royally rimmed out by the pharmacist guy for ordering to much in a month! now my doctor perscribes pain meds to me and all of a sudden they treat me like an addict off the street (im 69 now) never have i been treated so ..i cant even think of a word for it. i have no car so i get delivery and thats when i get reemed for ordering to often. i told the pharmacist that not all my meds run out at the same time! (sheesh) if i didnt have to count on delivery i would get it myself to avoid the constant reeming out i love this pharmacy but dont know how much more i can take.

They need to have much better communication skills. Most of the staff there are so confused. We…read moreonly stayed as long as we did due to the location. The staff seem to be changing all the time. No respect from a certain staff. I guess she wanted us to feel incompetent. After all, we are all human. My advice is to apologize when you are wrong. The delivery is awful. We called to give a gentle kind and polite reminder. Got to a point at times, they delivered twice daily. If you are a senior please don't need the delivery option.

This is a business dedicated to thriving by taking care of its clients. Some times I feel like…read morefamily with how they look after us. Very highly recommended!

0 for the owners! For what they did to the manager when their father died and the deal between the…read morefather and Uncle was thrown out the window! No wonder so many amazing staff left!

Excellent service and always willing to help. Transferred three people from Shoppers where there…read morewere long waits and continuous errors. The staff at Lovell have gone above and beyond in doing everything they can to assist when problems arise, They have contacted doctors, obtained special orders of drugs and always communicate everything. Trust and assistance go a long way when dealing with health matters. Tip of the hat to Sean, Nathan and all the staff. Don McKenzie

I've been a loyal customer for years and never had any problems. I was always accommodated and…read moretreated with respect. The new Pharmacist is truly disappointing me. He clearly does not have the same customer service or social skills as the other workers. He is extremely flippant with customers and his staff members (in front of customers), not warm at all and is also belittling. He miscommunicated about payment on the phone and when I asked him about that, he snapped at me, said he told me and went right into the back of the store again. No apology or accountability on his end and clearly no respect for the loyal clientele. I watched an assistant rush around, clearly stressed, with a huge line up and I saw that he was berating her and then returning to the back of the store again. My family members have caught him being rude with the assistants and clerks several of time. Not a fan of his attitude at all and I don't understand where he gets off thinking that conducting yourself in such a way is acceptable. Whenever I see him working now, I wait for the other pharmacist. I refuse to work with him. If he continues to interact poorly with me, I will probably transfer all of my prescriptions to Shoppers. Definitely not okay.

This is a typical large Shoppers Drug Mart in a shopping mall…read more One unique thing is they have a special department just for photography and electronics. Usually these are just a small section. For the washroom,  a staff member must unlock a door and let you in. There is a Canada Post in one corner of the store. I bought lottery tickets here. The service was as expected. There is free WiFi. The store is wheelchair accessible. There is one gender-neutral washroom and it is wheelchair accessible. There is free parking in the mall parking lot. Review 2023-156

Incompetent pharmacy staff, abysmal customer service. My dr moved locations more than 4 years…read moreago, yet they keep sending my prescription repeat requests to a fax number that has not been in service since 2021. I have advised them of this and provided the updated number *so many times* yet everyone I have spoken to just shrugs and no one will take the initiative or responsibility to update their system to correct or prevent a simple mistake. This happens with EVERY REPEAT. I have been trying to get a refill on my meds for a month now , and when I called today for an update ,the person I spoke to was dismissive, in a hurry to end the calL and impatient when I asked them to confirm the fax number they were sending to . She talked over me , insisting that this was just how their system worked and could not be updated. I called my drs office- this is the ONLY shoppers location where this is an issue. They just dont care enough to fix it.

I went into the Shoppers @ Thickson & Taunton trying to find hair roots touch up products. I found…read more5 and talked to Laura for her advice. She matched some to my hair colour and advised me on how to use them. I chose 2 of her recommendations. Later in that same trip I spoke to Joanna who showed me where the teeth bleaching products were. She advised me on how to use them and that a customer who was a dental hygienist told her that the Life Brand one was great. She then helped me cash out and gave me some free samples. These ladies really helped me to get my shopping done faster and made my day with their kindness and knowledgeable guidance. I love shopping here.

Likely the best thing about Shoppers is that in addition to the usual drugstore makeup offerings,…read morethey also do higher end products that you'd only find in department stores in the States. Take my favourite mineral powder (Cover FX) that's never in stock in my shade at Nordstrom. Tonight I walked out with that, two types of mascara and a new lipstick. Factor in the exchange rate and wow: bargain basement beauty! What's more, this location's open until midnight!

Been at this pharmacy for years. Always smiling staff and nothing but friendliness. Lots to…read morebrowse and look at. Post office as well. Highly recommend

the pharmacist are rude and disrespectful!!!! my grandmother was there on saturday march 21st 2020…read morearound 12:15pm and was standing behind the red line to drop off a prescription for over 20min while these 2 indain pharmacist did work and didnt even acknowledge her....(didnt look up and no eye contact.... even to say... we will be with you momentarily... nothing!!... this has happened before in the past several times...and even her friends (seniors) have mentioned theses two idiots at there weekly lunchen! who do these two fools think they are??? this makes my blood boil as they seem to be more disrespectful the older you are!!!! she finally had to speak up and they just looked over at her with a look of...i'm busy what do you want...finally after 25mins one of then decided to help her...this is a customer service faced position...your work for us we dont work for you!!!!! we have decided to take our business to shoppers which is just down the street..and we also mentioned this to her friends about 10 of them to take there business else where!!! i.d.a should be ashamed of them selfs letting this bad/ disrespectful behaviour happen to our seniors or customers in general!!! this review is also for them!!! get your act together and treat people right!!!!!!!!!!! so mad!!!!!!