Most pleasant and helpful. Did things that the big boys couldn't be bothered to do even for long…read morestanding major purchase customers. It is so nice to have someone actually care for you.

The hands on, individualized service at this pharmacy is great…read more Going to a compounding pharmacy vs. shoppers drug mart is like the difference between going to a highly experienced butcher shop vs. buying meat at Wal-Mart For 25 years they have been helping the local community with their pharmacy requirements. Beyond that, they remember your name, and your children's names, and who got married when.

There are 10 24HR Shoppers locations in the city. I'm lucky that I'm relatively close to one. I…read moreonce walked home from this one and it was about 40 minutes. However, driving there takes less than 10 minutes. I filled my asthma inhaler prescription at 3am. Why 3am? Because silly me was too lazy to do it during the day and my flight was in a couple of hours. The pharmacist who was on duty and I had a great conversation about being from the Caribbean. Plus, it took 8 minutes for her to fill my 'scription. That never happens during regular business hours. You won't find much people on staff or that even want to help you. They are usually too bubbly for late night or are dead on their feet. It doesn't bother me though. After shopping here for so long, I'm pretty much a seasoned vet and don't need any help navigating the aisles. I can however spent an inordinate amount of time in here figuring out what I need, picking up things I don't need, and then rationalizing that I'm about to spend double than what I estimated. But since they don't close, I don't have to rush and I can take all the time I need--even until 5am...I'm not saying that's happened before but--it has.

Almost everyday, I'll come here for lunch in an effort to avoid the McDonald's vs. Burger King…read moredilemma (eh, neither please.) It's not quite like bringing lunch from home, but close enough that I can pretend. And maybe it's because my home grocery store is price-gouging Metro, but there are some serious deals to be had of you're in on a relatively regular basis - deals I've never seen at another Shoppers (granted, I'm normally just in two others.) Milk is cheaper, cheese goes on sale for $3 a block and they have an extra selection of tchotchkes without the Halloween costumes and excess of holiday cheer. A star is lost for the limited staff on hand at checkout, especially on the many Senior's Days they hold. Pouting even as I type this. For real.

I when to fill a new prescription no one from the pharmacy told me how to used the medicine. The…read morelabel on the medicine was incorrect it's say take2 tablets daily. I when back the next morning and I was told to take 2 tablets twice daily one in the morning and one after supper the pharmacy changed the label on bottle. Someone from the pharmacy did call me to apologize.

Well organized Shoppers location. It's easy to find anything you are looking for at this location.read more

So today I needed drugs to quell the pain in my (now missing) tooth and to soothe the infection…read moreleft behind... the pharmacist did an amazing job for me. I was not aware that my health insurance had changed (thanks, Manulife) and the number on file was no longer valid. I offered to simply pay for my prescription and sort out the insurance later but the pharmacist said she would look into it for me. Which she did, and she let me know when the change occurred and that my new card was on the way! She also called my doctor to get other necessary information I managed to forget in my pain-addled state. Very pleased and grateful for the service at this location.

Fabulous drugstore. Friendly staff. Great deals. Airmiles retailer. A knowledgeable and caring…read morepharmacy staff. And a parking lot not jammed. I transferred my business from a nearby (2 or 3 minute drive) Shoppers to this Rexall (about 15 minutes away) about two years ago and it's beenone of the best retail decisions I've made.

This location has been around since 2016. The store looks modern enough. It is big and spacious. It…read moreis open 24h/day. It has all the usual products and departments. There is a Canada Post at the northwest corner of the store. And the washroom is near there too. The customer service is good. There is a large number of self-checkout kiosks. There is free WiFi. There store is wheelchair accessible. There is one gender-neutral washroom; a staff member must enter a code to let you in. There is free parking in their private parking lot. Review 2025-060

What happened to this store. The pharmacy has terrible service. It's not service they just want to…read moremake money. I have 2 refills on a drug I take monthly. They wouldn't refill my prescription for 2 weeks. After than they offered to Prescribe the very same drug to me for $30. And it wouldn't be covered by my health plan. So I called my dr. I they charge $30 for refills unless I come in ‍ what's my time worth. My refills are there but I can't get the pills. I will be leaving this pharmacy. I will try to find the owner and complain. But service has dropped off. They are too busy and rude because they don't have enough staff on ever. Plus automating too much. No service. Staff. They are not cheap but also not service Orientated.

I pass by this Shoppers Drug Mart on my way home. I had never set foot until last Thursday night…read more It's in a plaza that has a pho place that I am interested in visiting. After having devoured a huge dessert for dinner, I needed to get a gift card for a colleague whose last day with the company was last Friday. I decided to stop by this Shoppers Drug Mart to buy one. What seems to be eons ago, when I took summer school courses at York University's main campus, I would drop by Shoppers Drug Mart in this area to browse. After all, it was around 9:30 pm and it was one of the few places that was open. Back then, the store was on the northwest corner of Dufferin and Steeles, probably where 168 Sushi currently is. I suppose good habits are hard to break. It was just before 9 pm when I parked in this plaza's lot. There was plenty of parking. The lot layout is a bit weird. You basically carve your own pathway as you drive. I walked in. Its layout is what you typically expect at SDM. I found the gift card section quickly. I got a restaurant one where you can specify how much money you'd like to load on the card. The customers in this area seem to be pressed for time or know that the apocalypse is coming. One person carrying a cart wanted me and another customer to get out of the way. Um, okay. Maybe he needed to unwind by shopping without a cart. Most folks like to shop calmly without having their lives threatened by a maniac with a shopping cart wanting to run folks down. I managed to nab a bottle of unsalted peanuts. They were on sale. I like them as a snack. I cashed out and had a wonderful, friendly cashier. I asked to load $50 on the gift card. Done! We both wished each other a great evening and I walked to my car with my goods. It's a decent store for all my needs. I hope that when I return, the mix of customers is better. (384)

This Shoppers is one of the big franchise locations at the corner of Dufferin and Steeles, the…read morelayout is eerily familiar to any Shoppers Drug Mart one visits from Coast to Coast. Beauty products right at the front entrance, the pharmacy at the back, photo department off to a corner, frozen food section, plus all the other items in the aisles to cover all your basic needs. This location is open from 8am - Midnight 7 days a week. It's a little different because it offers some asian foods in the snack section and the full sized Justin Beiber poster is deep inside the store to avoid it from getting stolen I suspect. You know you want it. :p

I'm very disappointed with the service I received over the phone from the pharmacy assistants at…read morethe Shoppers Drug Mart located at 2074 Avenue Road in Toronto. I called to check on my medication pickup, and the staff member I spoke with was unexpectedly rude and dismissive. Instead of offering clear or helpful information, their tone was impatient and unprofessional, which made the interaction unnecessarily stressful. Customers call the pharmacy because they need support and clarity--especially when it comes to medication. Courtesy and professionalism should be standard, but unfortunately that wasn't the case during my call. I hope the management at this location addresses these customer service issues so others don't have to experience the same treatment.

It's very hard to find any help at this drugstore, and if you want helpful, PostOffice staff, it's…read moremuch better to go to another location!

This Shoppers was one of the few ones that had flu shots available as they came out in 2020. It…read moreTook the pharmacists 2.5-3 hours to vaccinate 15 People ahead of me. Once my turn came he repositioned me this way and that trying to find out the correct spot to inject for several minutes. This process does not invoke any confidence in pharmacists' ability to vaccinate or the level of vaccination training/ competency assessment by Shoppers compared to ones I've received by nurses and other pharmacies.

I came in today for a flu shot, which you can book on their website. There was a bit of a wait…read morebecause the pharmacists were doing their pharmacist thing. I was led to a little room where they do pharmacy consults. The room had a door, so the rest of the store couldn't see me hum away my fear of needles. The pharmacist was very kind and patient, and I barely felt the needle at all, which was pretty incredible. All was said and done in about 5 minutes. After that, they asked me to stay in the store and check back in 15 minutes to make sure I wasn't feeling faint, sick, or anything. Everything was fine and I went on my merry way. In terms of parking, there's parking behind the store, entrance from Invermay.

The Pharmacist, Simon, is fantastic, knowledgeable, caring, professional! There is a massive…read moredifference having friendly personal services as opposed to the big box drug stores... We should have switched sooner. Also having prescriptions switched here was EFFORTLESS! Moreover, the big box drug store was charging a fee which, Simon pointed out, my insurance covered and the old place should not have been charging. Simon and 720 Spadina Ave Pharmasave = Highly recommended!

Super helpful and friendly independently-run pharmacy pretty close to Spadina/Bloor. Helpfully…read moreright under a building with a walk in clinic and also a regular doctor's surgery. The owner/pharmacist went to school at UofT and decided to come back to the area to open up this business, which I think is pretty neat. He was very helpful when I went in to fill prescriptions for the first time, and was welcoming to the neighbourhood when he learnt i'd just moved nearby. He even called to my old pharmacy to move my existing prescriptions, and has been great about getting orders done when I call in ahead of picking up. They have a small range of miscellaneous products you'd find at just about any pharmacy - snacks, misc health products, greeting cards, etc etc. Dispensing fees are pretty on par with most pharmacies, and just above places such as Walmart. Shorter hours mean that in a pinch for emergency prescriptions and products I might have to go elsewhere, but i'll stick with them for my regular prescriptions for sure. Overall, a win! Nice to have an owner-operated pharmacy in the neighbourhood.

Wow: am surprised and disappointed by the negatives, but can say that my experience -…read more with the caveat that I have dealt with the pharmacy only rarely and for OTC recommendations, when someone was invariably helpful - has been very different. It is the neighbourhood last-minute-grocery and toiletries source for or me, and I have always found cosmetics, the ladies at the front, and many a stock person more than helpful. Individuals have gone in search of a sale ticket that didn't come up at the register, found an item that keeps moving around the store, carried a heavy/awkward basket to the register, etc. And I am collecting/spending points; no platinum VISA here, as previously mentioned. I tend not to go at busy times, so perhaps that makes a difference. It can get very busy. I'm not saying I have not encountered people who look like they're having a bad day...they probably are. That's life. And you never know the circumstances/pressures from management front-line workers are dealing with while trying to maintain...

Called their automated line to secure pickup for my heart meds. The automated reply said in…read moreprogress. Called again ,5 days later and the reply was still, in progress. Left a message for the pharmacy team - no call back all day.. called them and was on hold for over 15 minutes. Keep getting worse with this store.