Hadn't been to dentist in a long time. Everyone here was wonderful to me, even when I got a bit…read moretesty. Grace in the front is a gem. Jennifer helped the dentist and is wonderful. They were patient and provided superior care.

BEST DENTIST EXPERIENCE I HAVE EVER HAD. Everyone was polite, down to earth, and respectful. This…read morewas a second opinion and it was accurate and fair. MOST IMPORTANT PART: I have received the promise "you won't feel a thing" my whole life. I got a crown put in and I FELT NOTHING. Incredible service. Dr. Kang is amazing.

have been coming here a long time for my regular dental checkups. always a great experience with…read morelots of care from the friendly staff. would highly recommend :)

My wife and I have been going to Allen Heights Dental for over five years. Unfortunately, we've…read morerecently noticed a significant decline in the quality of service. We've had major dental work done, including a bridge and an implant, and both experienced issues within a year -- either getting damaged or falling off. Each time, we had to return for repairs and were required to pay additional charges, even though the issues were not due to any fault of ours. I would not recommend this office for the following reasons: - Repeated Charges for Corrective Work: We were required to pay every time there was a problem with the bridge or implant, despite these being recent procedures. - Insurance Handling: They collect the full amount upfront, even when you have insurance. They submit the claim themselves, and any reimbursement is sent back to you later. There is no standard co-pay process. - Credit Card Fee: Regardless of the amount, they charge a 3% service fee for credit card payments. They encourage payment via Zelle, debit card, or check. I have not experienced this practice at other dental offices. After years as patients, this has been disappointing. We hope they improve their service and billing practices for future patients.

5 STARS AREN'T ENOUGH! 10/10. THE BEST…read more Dr. Toney & his staff are phenomenal. I have been going to him for longer than I can remember, and love them, but I had to leave a review after today. I live in Austin now, but haven't found any dentist who comes close. So when I found out I had a cavity (which I've never had before) I was really, really anxious about the numbing/drilling/etc. and didn't want just any dentist to do it. I worked out my schedule so that I could fly to Allen after a work trip to see him. When they said this was going to be the easiest part of my week, it really was. He gave me some laughing gas, numbed my mouth with some gel & let that start working before injecting a tiny bit of numbing, then waited a bit more before giving me the full numbing dose -- I genuinely never felt anything. I listened to music and they talked me through everything that was going to happen so I was at ease the whole time. Never thought I'd say this, but it was such a pleasant experience. BEST PART: Gemma (the hygienist assisting) asked me if I had any big plans and I told her about flying in and my plans to drive back to Austin today. She came back a couple minutes later with two "road trip goodie bags" for my mom and I that had some coffee mugs, Starbucks gift cards and a gift card for Dairy Queen to stop for lunch on the way. Over the top nice. TLDR: Look no further, best dentist & staff on the planet. The end.

I love going to the dentist! Everybody there is so sweet- hygienists, receptionists, and Dr. Toney…read morehimself. They often remember my name or small details about me (where I work, who my family members who come are), and as I was in the waiting room, I heard one of the hygienists call somebody back and enter into a casual conversation about the patient's motorcycle. Everybody there is so gentle, and will stop immediately if you're uncomfortable at all, and try to correct it so you're as comfortable as possible. It's the little things like putting chapstick on your dry lips or offering a warm towel to dry the stray water droplets off your face after any work you have done that sets this office apart. Today specifically, Stephanie I think it was impressed me a lot by not only telling me about the cavities she suspected, but also took pictures of them, and went over the pictures and xrays with me pointing out what looked suspicious to her. This was my first time seeing her, but I love her already! I recommend this office to anybody and everybody! It's fantastic :)

I can't say enough about Dr. Sharp and his staff. They were very personable and went out of their…read moreway to make sure my visit was a great experience. I would highly recommend them to anyone looking for a great dentist.

Wrongly diagnosed and blindly redone the root canal without solving the problem of infection. When…read moreinfection resurfaced, refused to take full accountability and responsibility to solve the problem. In-fact he admints his limited ability, capability and knowledge along with refusing to solve the problem.

So far, I've had no real negative issues. I had a dental procedure done, and the team knew exactly…read morehow to prepare me for it and helped ease the anxiety that comes with it. They did make a small mistake with the billing, but it was quickly resolved. Overall, a nice doctor and friendly staff. Just a tip -- make sure they do a pre-determination with your dental insurance before any procedures and ask for a copy of it. It'll save you from any billing surprises later.

what's a scam this office. I went in for annual cleaning check up new patient. The Dentist and…read moreher hygienist were trying to force me to pay for a deep cleaning which I don't need but a general cleaning. they want to bill the insurance for this so call treatment so can make more $$$ off insurance and me. Be ware people !!! The dentist backed down when I told her that I worked in medical field and familiarized with billing and coding medical claims. very dishonest , please get a second opinion as Dr Y will say anything to make extra $$$ .

We love our dentist, she's so sweet & informative! She always makes my whole family feel at ease,…read moreas do all the hygienists. It's a very clean & pretty office. The front staff is also nice & accommodating.

Excellent experience. Christa (hope I spelled it right) did a wonderful job cleaning my teeth and…read moreexplaining things for me. Dr. Lavi was so friendly and helpful too. The office was clean and reception was friendly. Prior to appointment they do offer options for those that have anxiety about going to the dentist, if needed. Definitely recommend this dentist and will continue to go here myself!

I will always drive across the metroplex to come back here. I love this office and always trust the…read morecare from Cynthia and Dr Kim! Wouldn't want to go anywhere else

First time at office, very professional and dental hygienists -Laura was fantastic...very thorough…read morecleaning..a true professional!

Avoid this dental office, they are worried about milking their patients for as much money as…read morepossible. I had a 2 part deep cleaning completed at this facility which was not cheap that I paid mostly out of pocket for. Going forward I thought I would be receiving regular cleanings which was not the case. After my first regular cleaning I was told it was not a cleaning but was considered periodontic maintenance so it was not covered by my insurance and I had to pay out of pocket. The activities they completed were exactly the same as I've received from other dentists that were considered a cleaning. I asked when paying why it wasn't considered a cleaning and was told all things go forward would always be considered periodontic maintenance and nothing ever from that point would be considered a cleaning as I had a deep clean in the past. I told them I didn't agree with that and they asked if I wanted to speak to someone higher up in the office, the receptionist was very calm about this which tipped me off that this happens all the time. I let them know I would be going elsewhere going forward and cancelled my future appointments.

I really like this practice. They run the whole operation very efficiently, I never waste much…read moretime waiting. Everyone is very personable and caring. I like that they use the latest technology and techniques. If you need a referral for root canal or something - they typically partner with really solid doctors around McKinney and Frisco area. I hear great things about Dr Tyler from others. I am also happy with their orthodontics practice as well.