1. Lovejoy Dentistry

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Lucas, TX

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Updated over 3 months ago

Services - Lovejoy Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

Lovejoy Dentistry Photos

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8 years ago

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14 years ago

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13 years ago

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14 years ago

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Hallock Family Dental

Hallock Family Dental

4.1(15 reviews)
1.9 mi

Not sure why the front office assistant is so unhappy with her job and basic responsibilities…read more Never a smile on her face when greeting patients but we thought perhaps she's not a naturally cheerful person. We have dismissed her attitude for a long time but the last straw was her refusing to call our new insurance provider to verify benefits. We gave her the pertinent info but since the electronic web-based app didn't work for her, we asked her to kindly call the 800# to speak with an agent but she refused. Her response, "We only do it electronically ." We were able to verify benefits with a brief phone call. Literally, it was a 3-4 min call. Obviously, it is too much of an effort to pick up the phone in order to keep two established patients/customers. That's fine. We will take our business elsewhere. Unhappy office staff sure can ruin a practice once enough people get the same inadequate customer service.

My husband is a truck driver with a hard schedule. I made him a new patient appointment (no…read morecleaning just exam) in August for the beginning of the year. I had to call and move the appointment from January to February. Anytime I moved the appointment I called weeks or even a month prior to the appointment so they could fill it with someone else. Here we are the day of. My husbands appointment was 7am. He turns into the neighboring business parking lot and gets sick (throwing up in the parking lot-we had a stomach bug hit our home and he was fine until today). We live 5 miles from the office and it took my husband 45 minutes to get well enough to get back home. When he got back, I called the last office to explain what happened and get something rescheduled. I fully expected to pay a missed appointment fee. They decided to not see him because of the moving of appointments. It's "their policy" because we moved them too many times. He NEVER missed an appointment until today and when we changed it was with enough notice they could have filled the spot! If your sick- go in and vomit all over them unless you want them to cancel and never see you again.

David Toney, DDS - Dr. Toney and his staff August 2016. Celebrating 30 Years of Service.

David Toney, DDS

5.0(15 reviews)
3.8 mi

5 STARS AREN'T ENOUGH! 10/10. THE BEST…read more Dr. Toney & his staff are phenomenal. I have been going to him for longer than I can remember, and love them, but I had to leave a review after today. I live in Austin now, but haven't found any dentist who comes close. So when I found out I had a cavity (which I've never had before) I was really, really anxious about the numbing/drilling/etc. and didn't want just any dentist to do it. I worked out my schedule so that I could fly to Allen after a work trip to see him. When they said this was going to be the easiest part of my week, it really was. He gave me some laughing gas, numbed my mouth with some gel & let that start working before injecting a tiny bit of numbing, then waited a bit more before giving me the full numbing dose -- I genuinely never felt anything. I listened to music and they talked me through everything that was going to happen so I was at ease the whole time. Never thought I'd say this, but it was such a pleasant experience. BEST PART: Gemma (the hygienist assisting) asked me if I had any big plans and I told her about flying in and my plans to drive back to Austin today. She came back a couple minutes later with two "road trip goodie bags" for my mom and I that had some coffee mugs, Starbucks gift cards and a gift card for Dairy Queen to stop for lunch on the way. Over the top nice. TLDR: Look no further, best dentist & staff on the planet. The end.

I love going to the dentist! Everybody there is so sweet- hygienists, receptionists, and Dr. Toney…read morehimself. They often remember my name or small details about me (where I work, who my family members who come are), and as I was in the waiting room, I heard one of the hygienists call somebody back and enter into a casual conversation about the patient's motorcycle. Everybody there is so gentle, and will stop immediately if you're uncomfortable at all, and try to correct it so you're as comfortable as possible. It's the little things like putting chapstick on your dry lips or offering a warm towel to dry the stray water droplets off your face after any work you have done that sets this office apart. Today specifically, Stephanie I think it was impressed me a lot by not only telling me about the cavities she suspected, but also took pictures of them, and went over the pictures and xrays with me pointing out what looked suspicious to her. This was my first time seeing her, but I love her already! I recommend this office to anybody and everybody! It's fantastic :)

Photos
David Toney, DDS - Dr. Toney on a dental mission trip to India.

Dr. Toney on a dental mission trip to India.

David Toney, DDS - 2018 Staff Photo

2018 Staff Photo

David Toney, DDS - Dr. Toney

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Dr. Toney

Lone Star Family Dental

Lone Star Family Dental

4.2(13 reviews)
2.0 mi

After being patients of Lone Star Family Dental for many years, this experience was extremely…read moredisappointing. This practice used to feel like a caring family office, but unfortunately that no longer seems to be the case. Yesterday we encountered dangerous weather and road conditions in our area and called the office to explain the situation. Rather than showing any understanding or concern for safety, the focus immediately became enforcing cancellation fees of $200 for me and my daugher and defending office policy besides insulting me the we had missed/cancelled appoinments over the many years as patients. What was most upsetting was not the fee itself, but the complete lack of empathy and professionalism in how the situation was handled afterward. Their response stated that hazardous driving conditions were our responsibility to "plan accordingly" for, despite the fact that weather conditions can vary greatly by area and can change quickly. We had flash flood warnings and over 4 inches of rain withing a short period of time in Whitesboro yesterday. I was merely calling 90 minutes ahead to inform them of our weather and road conditions and the possibility of running late. In their response to my email later they seem to lay every blame on me. Utterly unprofessional. After more than a decade of loyalty, countless kept appointments, and trusting this office with our family's dental care, it was disheartening to feel reduced to nothing more than a scheduling slot and lost revenue. Policies are understandable. Compassion and common sense should matter when you call youself a family friendly practice. Based on this experience, I can no longer recommend this office to others looking for a patient-centered dental practice.

Everyone in the office is great. They are friendly, helpful and supportive. Both Doctors are…read moreamazing. Doctor McElvain is great, he takes time to explain things in a way I understand. I've seen Doctor McDaniel one and he was great also. Everyone takes time to talk with you it's not like a production line like other dental practices. I highly recommend Lone Star Family Dental!

Photos
Lone Star Family Dental
Lone Star Family Dental
Lone Star Family Dental

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Lovejoy Dentistry - generaldentistry - Updated October 2026

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