My daughter needed extra support. It was a terrific experience and she was completely satisfied...read more

I wear a bra size that most stores don't keep in stock, especially in the nursing bras I needed…read more Hourglass had so many for me to try, in a few different sizes, so I could be sure I got the best bras for me. Mack was knowledgeable, helpful, and personable. I'd recommend this store to anyone without hesitation.

This was an amazing experience! The owner and her assistant were very knowledgeable and helped me…read morefind my true size bra is not anything like I expected lol! I have recommended all of my friends go to be fitted for their true size!

My first time here at this store and my experience was really great!! She was very accommodating…read moreand very helpful. Definitely will be back in the future Thank you again Ms Trina.

Long time readers may know how finicky I am about undergarments. I am a diva about it and I require…read morethings to be truly excellent. In the past, I've tried this place and been kind of unimpressed. But now!! They have upgraded their game in a big way. They had multiple options available in my hard-to-fit size. The person who helped me was both knowledgeable and respectful. The prices were very reasonable and they had both everyday stuff and special-occasion wear. I came away with an actual matching bra and panty set, incredibly rare in my sizes. It was the Elomi Matilda, for you connoisseurs out there. The little shop is clean, pretty, and fun. The dressing rooms were nice too. I can only offer one minor critique: there's nowhere for the sugar daddy/mommy to sit and admire the process. And frankly, that's an integral part of the journey for many of us! As with most places in Fell's Point, you must park on the street or else way around the corner at a garage on Caroline. This place is okay for handicap access, if I recall correctly. There might be one step to get inside; that's pretty common in that area. I will certainly go back!

I love this place! Emily was helpful, knowledgable, and an all-around cool person. My experience…read morewas so positive that it prompted me to unearth my Yelp account after one thousand years of inactivity in order to write this review... Highly recommend!

Every time my husband and i come in, we have a good experience. The gentleman is very nice and…read morehelpful. The lady I the morning is nice as well. Very informative. Just very welcoming every time. I also LOVE their new look.

Madison and Victoria are such great employees. From the time I walked into the store, they were…read morevery attentive to me and assisted me with everything I needed. The store was so clean and organized-- finding an outfit for my jobs Christmas party was such a breeze. Can't wait to get dressed up again so I can go back to this store. Thanks ladies.

The worst dress shopping experience of my life!! Brought my twin teenage daughters there ready to…read morespend money on 2 dresses of their choice. The manager informed us that they only allowed 1 person in the back changing rooms at a time due to covid. They had 5 plus rooms back there!! Keep in mind this is post covid and there is no mask mandate in the mall or stores including this one. The line was 20 deep. I'm an ICU nurse who has taken care of THOUSANDS of critically ill covid patients and I find this policy totally ABSURD!!! I will never shop here again and I have made it a point to tell everyone I know NOT to shop here!!!!

Stopped in this store looking for a few t-shirts. Well I'm shocked at how much this store has…read morechanged! First they were packed with items on walls and floor and standing displays. Throw in the shoppers and it gets claustrophobic fast! 1/5 The store used to be more like a t-shirt, gag gifts, and unusual items not found in other stores. Now to my surprise they have t-shirts (most I saw were vulgar and not gift worthy), blankets, games, a lot of mugs & water bottles, and the back has adult section. They have lingerie, toys, games and more. That was a bit new to see that in this store...it wasn't X rated!! Still cool place for a variety of items and I recommend this store. Tip: go on weekdays if possible since store has limited space. Also there is no getting around in wheelchair and crutches may be tricky too. Only gave 3/5 b/c overcrowding & not really handicap accessible. I'm sure Spencer's can fix these problems and then I will give them 5/5.

I ordered an eric cartman mug from Spencer's website. It said it was supposed to be here on may the…read more7th, but they said it was delayed and I was like "ok, it's probably just a tiny wait for like 3 days, BUT it's the 13th l, almost a week later and I've still haven't gotten my mug. Come on Spencer's, get some better shipping.

I bought the wrong size of two items online and went to this store to see if could exchange them. I…read morewant to give a shout out to Kai who was super helpful, competent and courteous despite being very busy. Another customer agent joined her and I note she was courteous as well.

Treat yo'self. No but seriously, I hardly ever treat myself and I've been needing a good bra or 2…read morefor quite some time. I lost a lot of weight and haven't had a proper fitting since. Soma is a bit pricier than I normally like to spend on bras, but since I was at Towson mall I figured I'd give them a shot. First of all, they are still allowing you to try on bras even during COVID which is a huge plus since most fitting rooms are closed nowadays. Secondly, the customer service was absolutely exceptional. You could tell that the associate wanted to help me find the perfect bras. She even congratulated me on my weight loss. I ended up leaving with 2 gorgeous bras that make me feel nice. I can definitely see myself buying bras from here every now and then.