I was in the area for work and stopped here not really knowing what kind of store it was , walked…read moreIn and to my amazement tons of clothing, going out jewelry, super cute masks for covid and lashesss!!! I wish I would have had more time to shop around but I was only on my lunch break so was limited on my shopping experience. Next time I'm in the Salinas area I'm definitely stopping by here again. Friendly staff & great inventory!

Says it opens at 9am closes at 8:30pm Got here at 9am and…read morethey were closed i been waiting 50 minutes for them to open . Have seen about 10 individuals/ families walk up to the door and leave because it's still closed. It's unprofessional to advertise a opening time and not honor it. I will no longer be shopping here and i will make sure to let family and friends know to not shop here either. What a shame that businesses have no consideration for their customers.

Completely outrageous. I've contacted them on several occasions for a store credit and nobody has…read moreacknowledged that they owe me money. I believe they wanted me to just forget about it as it's been weeks and I contacted them n left several messages. This is not a place I shop at normally I was just waiting on food n wandered in. If I was not consistent they souks never guve me my money bk. Product is cheap and not well made but prompts u to buy bc its inexpensive, however no. I should no better bc I shop nordstroms and Neiman Marcus. Red flags! Shop at ur own discretion!​

they have kind staff. Large selection with ok size range…read more Even cute bows for girls, beauty products as well as accessories

I've been going to flawless beauty for more than 10 years and the level of quality and customer…read moreservice is unmatched. I've had my eyebrows and facials done by both Liz and Bo and both have a gift for bringing out the best look in each individual. The location is near oldtown Salinas with plenty of parking on the street and in the parking lot. The interior of the salon is warm and inviting and gives you a sense of relaxation. On any given day the salon will have cucumber iced water, candy to snack on, and one of the ladies will pamper you with a warm neck wrap while you wait for your appointment. Currently I see Bo. She is timely, professional, and does an outstanding job making sure your eyebrows look their best. She is flexible with her schedule, easy to contact, and has late afternoon appointments available. Her warm greeting and calm demeanor help to carry the feeling of relaxation through the whole experience at Flawless Beauty. I highly recommend her. Make sure you sign up for their text/email distribution a they have fun events throughout the year with freebies, discounts, and classes to take advantage of. It has been my place to go for waxing and facials and have been pleased with the customer service and quality of work. I give it 5 stars.

Two years ago, this place was recommended by a colleague and it has become my monthly self-care…read morespot. Liz has created an environment where one can fully relax, alleviate stress (in love with the lavender neck wraps) and feel refreshed again. My skin, my eyebrows, my pores and my spirit absolutely love this place!

I get my olive oil sheen spray from this place after my barber recommended it for my curly hair…read moreeach time I need to replenish my supply. They have the BEST value and even price match which is a bonus. This fairly large chain store has many items, I've even bought pomade from them and other various products. Staff always friendly and are willing to help or order an item for you if it's out of stock - thank you very much!

Cool stuff but not the best customer service. Girl did not hear me when I gave her pertinent…read moreinformation on a transaction. Now I'm having a hard time correcting her mistake. Almost think this girl was just that petty to give me this run around on purpose. Not the best experience.

Excellent variety of products located the opposite of Macys. Kind of hidden. They have lots of…read moreproducts. WIGS. WIGS. WIGS. EXTENSIONS. shampoo conditioner eyelashes.

Horrible customer service. The worst employee works there, they give attitude for no reason…read more Demanded a customer to leave the store for simply asking questions.

Kristen is a fairy godmother! My curls were a disaster and she easily created a beautiful style…read moreand recommended a product line I'd never heard of (!) and styling tips. What a magical experience! After I had three compliments from strangers about my hair, I stopped counting.

My biggest issue is the cut. If you check out Naydie's review below, I had almost exactly the same…read moreexperience. Also, this stylist does not use the conventional curly hair techniques. For example she talked about a wash n go, but my hair requires a lot of hydration, hover method of drying, etc. I visited a different curly hair salon because I was having trouble with the products that this stylist recommended. You can see in the photo's below, when I left Ringlets & Roots, my hair had zero curl definition. When I left the other salon, my curls were perfect. No dry looking hair.

I would give six stars if I could. When it comes to customer service and communication, Deb is at…read morethe top of her game, no contest. Also, Deb's products are well-made, smell amazing, and in my experience, are good for those that usually shy away from scented bath products. Having a teen with eczema has made it a challenge to find anything that they can use without a breakout. Deb's products have accepted that challenge and won with flying colors. My personal favorites are the bath bombs. Nothing beats a nice, hot soak after a day of running after the kids and driving the carpool.

This young lady has her creations perfected. I found her by the smell (my sinuses are sensitive)…read moreand the fact that Deb still carries shower bombs is absolutely delightful to me and to top it off she will customize the smell according to your needs. Thank you Deb.

I came because I really needed to update my skincare and makeup products! I came in and I did get…read moregreeted. I would like to mention I am in a wheelchair so it's not easy for me to shop around especially trying to grab from the top shelf. I didn't ask for help but there was two ladies that acknowledged me right away. One lady helped me find a deodorant, I was looking for and the other lady named Mari came and asked me if I still needed help and she helped me for a quite a while. I didn't feel rushed or like a burden she made me feel really comfortable and her customer service was top-tier. When you're in a wheelchair people can make u feel uncomfortable or awkward. She definitely made my shopping trip worth it. Thank you Mari !!

I was shopping on Thursday 4/9 and was buying a bath bomb for my child that was priced at $5.29…read more(with many more on display on the shelves) and the manager on duty around 3pm refused to price adjust. The bath bomb was ringing up to $9. Pretty disappointed.

I have been buying here for over TWO years and the proprietor has always been gruff but last week…read moreshe blatantly mislead me and sold me something that she knew I couldn't use, because she didn't have what I needed. I misunderstood her stating that she didn't carry what I needed and she saw what I wanted & still sold me something that I could never use for over $145.00. She will not take it back or give me a CREDIT. She was very Rude to me even though I was a long time customer. I have never been talked to and treated the way she treated me. I highly suggest you do not buy from this store. She has never been overly nice but this last time was unnecessary.

I've been going to this expensive woman ( who happens to own the only black hair store in this…read morearea) for at least 4 years. She is way over priced and has no customer service skills at all. Every time I go in there I specifically ask for what I want and she tries to sell me everything else but what I want luckily I know hair because if I didn't she would get me for my money. She doesn't have prices on anything in the store at all, meaning that whenever you come in the price can be whatever she decides for that day and I have experienced this with her. Yesterday I specifically asked her for silky straight human hair and she was giving me prices for them and I don't know how expensive hair is the same as cheap hair. She kept trying to sell me fashion source hair which is a brand that I refuse to buy because I don't like it and I told this to her. So I got tired of going back and forth with her and told her to just give me some silky straight that is not fashion source. I get to the house where my client is waiting for me and I realize that the hair doesn't match because she sold me yaky hair not silky straight like I asked. I called her and tried to explain to her that she sold me yaky hair and not silky straight hair and the first thing the woman told me was that she doesn't give refunds. She wasn't concerned that she sold me the wrong hair nor the fact that I needed to finish my clients hair and I had already given her 40 dollars for a 14 inch (black and gold) hair. If you know hair then you know that I probably paid too much for that. So I am arguing on the phone with this woman and I finally get her to at least let me switch the hair since I never touched it but that was all I wanted in the first place. She was so concerned about not giving me my money back that she never heard me say that. So when I got to the store I asked her why she sold me yaky hair when I specifically asked her for silky straight hair and she didn't have an answer because she kept dodging the question. So I ended up buying some Janet Collection Mink Yaky silky touch that matched my clients hair better. She charged me an extra 25 dollars, so in total it was 65 dollars. The first time she didn't charge me tax then all of a sudden she said 5 dollars tax on it. I didn't say anything I just left the store and thought to myself I hope that 65 dollars was worth losing a dear customer. But if you really want to know a good hair store, a lady just opened one in Seaside called Solyana. She is helpful and not overpriced. She just lives two cities away from me and I didn't feel like taking that ride that night.

No. Nope. Not at all…read more Don't. Walk out...... We are always wanting to try local businesses. My daughter went in to get her brows done. OMG---- awful. She asked for "natural thick brows with an arch and long taper". She even had a picture! The lady there waxed her brows down to nothing and SHORTENED THEM. My daughter has a major event tomorrow and she is in tears. Wouldn't have happened so egregiously except the waxer was laughing and paying attention to the people in the other room more than to her work. Ugh. So disappointing. My daughter said the waxing was also more painful than usual. We always want the small places to do well and be successful but not with this mess.

Really nice people, never have to wait an absurd amount of time before being seen, and always give…read moreme what I ask for.