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    Love Learn Soar

    5.0 (1 review)
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    1 year ago

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    FirstLantic Healthcare - Your comfort. Your care. Our promise.

    FirstLantic Healthcare

    2.3(3 reviews)
    6.6 mi

    I was contacted last Friday, 12/6/2024 by this group to let me know that my brother had been…read morehospitalized. I was concerned, because he had been previously diagnosed with a fractured skull, multiple falls, multiple hospital admissions, and Parkinson's disease. A woman named JEWEN called to let me know about his hospitalization and was going to have someone call me back on the following Monday, No One called; I called her again on Tuesday--NO RESPONSE. I had to do some sleuthing to find out where my brother was and what his condition was. I SHOULD NOT have to do this on my own! She is totally irresponsible and I would NOT recommend this group at all. If I could give them a ZERO rating, I would.

    I hired FirstLantic to accompany my uncle to a doctor's appointment. I hate to say that my uncle…read morenever made it to the appointment though yet he was charged the full amount. The aide took him to the wrong doctor's office in the same complex four doors down from the correct office. She didn't ask the wrong office where the ClerlyDerm office was which would have been such an easy thing to do. Instead they just left and returned my uncle to gods residence. They didn't call me until after they left to return my uncle and we're well on their way. They passed the blame on the transportation driver for the mix up and wouldn't refund the money taken for this mess up. I paid for services that weren't rendered. My uncle has very little money so this was unfortunately a huge $120 hit to his meager finances. So, please learn from my mistake and be very careful dealing with this company as they might, like in my case, not fulfill the agreement upon services and will still charge you and yet remain fully unaccountable by blaming others for their mess up. Very unprofessional.

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    Love Learn Soar - behavioranalysts - Updated May 2026

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