This company came highly recommended so I called them and made an appointment for them to come to my house to detail my car. They required a $50 deposit, which I gladly paid and which they would take off the price of the finished service.
On the day they were supposed to come, they called me 15 minutes before my appointment and wanted to reschedule because the weather was supposedly predicting flash floods in my area. Since it was very cloudy, it did look like it was going to rain. So, even though I was disappointed, I agreed to reschedule for a few days later on the Friday before Labor Day. I wrote the appointment as 1:00. When they did not show by 1:30, I called them and they told me my appointment was for 2:00.
At 1:55, they sent me a text saying they were finishing up a job and would be about 15 or 20 minutes late. They did not show up at 2:30, 3:00, 3:30. At 3:50, I called them and my call went right to voice mail. I left a message wondering where they were and asked for a return call. They did not call me. I called again and left another message that I was confused and asked them to call me to reschedule. They never called me or sent a text or anything.
Since it was a holiday weekend, I thought I would wait until after Labor Day. It is now the Wednesday after Labor Day and they still have not called me back to reschedule or to make arrangements to refund the $50 dollars they required as a down payment. At this point, I don't want them to work on my car so that's ok, but it's not ok that they stole $50 from me.
BEWARE! I am so surprised that I am writing this kind of review because they came so highly recommended by a member of my family! After a while, I even wondered if something happened like a car accident to them or something which would have made them late, but they have not called me with any explanation whatsoever as to why they never showed up. And, like I said, without an explanation, I have to believe they stole $50 from me. read more