I lived in West Des Moines, Iowa from February 2013 to November 2013 and I used to get brazilian…read moredone from Kari in the Valley West mall. It was my first brazilian experience in US and she made me feel really comfortable. She is very quick and I felt very little pain. She is definitely an expert. A big thumbs up to Kari!! I also got a haircut, don't remember the stylist's name, but it was not that great. And also got a facial in the Johnston or Des Moines location but wasn't very happy about it. The staff is friendly, the ambience is great and they have good customer service in both the locations.

I had been going to this salon for 10 years! I trusted them and recommended them to everyone. But…read morerecently I had the worse experience I have ever had at a salon. And I am not saying that lightly! I went in on a Wednesday and asked them to touch up my hair. I had a very gold, ombre color. The hairdresser said she was going to try for a more rose-gold color. Okay. My hair came out pink! Not a subtle pink, but a true-pink! I told the girl I wasn't loving the color and I had expected it to be more gold. Over the night, I didn't warm up to it and scheduled a correction with the salon that Thursday. From the second I got there I have never felt so judged! I was treated like I was a problem client, like they wished I wasn't there and accused me at one point of changing my mind. They lightened my hair and applied more gold but the pink was still obviously there. I was told I might have an undertone of pink but these were uneven and sporadic light-pink highlights! I expressed that I was unhappy because I wanted my hair color to at least look like I did it on purpose. I asked for them to put some kind of light-pink toner or something on the ends so it was at least a unison color. What additionally upset me, the owner said I was changing my mind and they had already done $300 of free services to correct my hair, so they would have to charge me for the toner. When I asked how much would it be the owner and hair-dresser spoke at the same time and quoted me two different prices! The owner said $45, the hair-dresser said $25. I was done and just asked them to finish drying and styling my hair, so I could leave. I was a loyal customer for 10 years, I asked for a easy fix for the fact I was prepared to live with pink high-lights, even though 48 hours ago I had none, I was treated badly, and I was getting quoted different prices. I left in tears and drove home crying! I will never go back! The warning I have too those who decide to go to this salon is that do you want to take the chance to be a client that they screw over and then blame you for the mistake making you feel like garbage? Not worth the turmoil with so many other wonderful salons in the area!

To look and feel amazing is a priceless gift from the stylist to their customers. Thank you for…read morealways making me happy! I have challenging hair, and often stylists struggle with my medium weight but curly, long locks. I am so incredibly fortunate to have found Jenny through a referral from a friend. She genuinely cares about making her clients feel amazing. She makes me look and feel fabulous. I always get so many compliments on the quality, even from other stylists who do not work there!! She's helped me grow my hair even longer which was my personal goal. She's warm and friendly, always smiling and working hard. All of her stylists and staff are sweet and I really enjoy my self care time!

I have been going to Jenny at Salon Vici for over 10 years. Another family member of mine also sees…read moreJenny for all of her hair care. Jenny is very experienced and an expert at everything she does. She really listened to my request for a new hairstyle and explained what cut was possible for my type of hair. I really liked the cut. Jenny is also very kind and compassionate.

I cannot believe I have lived blocks from this salon and haven't tried it before now! I showed…read moreJoanie a picture to give her an idea of what I like, not expecting it to look super similar because my hair is obviously different. Couldn't have been 15 minutes and she spun me around with a mirror to check it and OMGOSH. Just like the picture!!! I haven't liked my hair this much in a very long time!!! Thank you Joanie!!!!!!

Joanie is great. She does an exceptional job on my hair. I love her personality. Such a pleasant…read moreenvironment. The staff is great. Such a positive environment. I would recommend coming here.

I've been getting my hair done by Lauren for a couple years now. She's awesome! I went to several…read moresalons in Ankeny and they were all way over priced or they didn't understand how to do color well. Lauren does great cuts, colors my roots, puts in the best sun-kissed highlights, and she's fun to talk to! Guys, this Salon is it.

I had my hair color done for the first time by Bailey. She did an excellent job. I enjoyed her…read morecompany very much. The prices at Marc Stephens are more reasonable than most salons. Great experience all the way around! I recommend highly.

With all of the traveling I have done this year, I've had my hair cut by five different stylists in…read morefour different states. It is always a bit traumatic to sit in the chair and try to explain to a new person how you would like your haircut, especially after you've gone to the same person for 14 years. But, Abbi was wonderful - she took the time to ask questions and checked with me throughout to make sure I liked what she was doing. Three weeks post haircut and I am very pleased with how it is growing out. I will definitely be back to have Abbi cut my hair again! Also, very reasonably priced. Just wish I could also get a pedicure here too!

Molly has been doing my hair for over 10 years now and I have never been disappointed; always…read moreamazed at her creativity and ideas! If you show her a picture of style that you like or color that you love, she'll be honest with you to let you know if it would 'work' for your face as well as be able to look at a Pinterest page and match the color 100%; it's amazing! Not only is Molly amazing - so are the two other stylists, Ashley and Abbie, that work for her. Abbie has done my Brazilian Blow out at well as updo's for formal events (where I've gotten many compliments) and even though I haven't personally had Ashley, I have been getting my hair done next to her clients, and she has literally transformed people! If you're looking for hight quality, highly trained, and highly creative hair stylists, you NEED to stop here!

Always a pleasure during, and great hair when you leave. Color, cut, highlights and low lights,…read moreNatalie does it all skillfully. She is my go to gal.

Kristen is my absolute favorite! The only down side is that Aveda is a a little over priced. I've…read morealways had a positive experience here! Also a big fan of having a glass of wine while I get my hair done as an extra treat.

I went to Kelly for the first time last night and she is fabulous! She cut about 6 inches off my…read morehair (I wanted a bob) and did low-lights and high-lights. I adore my hair! The color is perfect; she did a fantastic job considering I had an inch and a half of regrowth and about 3 different colors in my hair. The color is just perfect, as is the cut. I have never received so many compliments after a haircut - it is only noon and I think I have cleared two dozen of them, including one from the president of my company. I am so glad I found Kelly (I have even had a couple colleagues ask for a referral, and I am happy to send more business Kelly's way). I highly recommend you check her out!

I think prices should be discussed earlier in consultation. It's heart breaking to see someone walk…read morein so excited. And to have the stylist work on the hair and get it the person hope sky high. Then watch there heart break after hearing such a high price. It's a disgusting business practice. And both stylist and owner should feel ashamed.

My daughters get their hair done by Jo at DSM Salon and they absolutely love it! She is one of the…read morebest in the game at coloring and highlights!