Lounge4diamonds

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

This local jewelry shop is family run and they know their business with friendly service and top…read morenotch work.

J Patch Designs by Karen

(385 reviews)

Cliff and Karen helped shorten a dainty gold bracelet, they did a great job and even offered to…read moreshorten it further for free when it wasn't quite right the first time round!

Came in for a jewelry repair and left with new studs lol. They immediately offered me a water when…read moreI arrived and were so attentive. I brought by 2 pieces for repair and they had them ready within 2 days! Even went above and beyond and cleaned my jewelry for me and checked my pieces to see if they needed additional repair ( which they did). I wish I lived in NY as they would become my go to jeweler but at least they will be my NY jeweler when I come back. Highly recommend! They are so nice to talk to and do amazing work!

23rd Street Jewelry

(77 reviews)

Incredible work from Vlad - completely restoring my ring to look brand new! I wish I took a before…read morepicture - the ring was black and beyond tarnished when I brought it in. Vlad works fast and his prices are extremely fair from what I've found in NYC. Have already been a repeat customer after two jobs and will continue to be!

Was able to call, walk in and be helped immediately! Honest insight given about a costume piece…read morethat maybe wasn't worth the investment in fixing. The necklace that was repaired looks great! Highly recommend!

Sash Custom Made Jewelry

(235 reviews)

I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

Loucri Jewelers

(7 reviews)

Learned of Lou through a mutual associate. What a blessing! I was looking for a Cartier ladies…read morewatch and he found it at an exceptional price along with a much better layout than I thought I wanted. Lou is an exceptional individual in the watch and jewelry business. Outstanding business ethnics who treats his clients with exclusivity. He works hard to find you what you want and keeps communication going until the project is completed. I am very very satisfied and highly impressed by his work style. I look forward to doing more business with him. Thank you so much Lou! You are rare and special. Adrienne C.

I had called so many places this morning looking for somewhere to fix my loose center stone on my…read moreengagement ring and Loucri was so willing to help me out. I had my ring fixed same day with excellent customer service to match. I cannot express how painless the process was or how kind and attentive the team is! Thank you again for the help! Absolute lifesavers!

Chelsea Watch and Jewelry Repair

(316 reviews)

My wedding rings look like the day I got them. So stunning!!! Made me feel so much love for the…read morepeople who restore our most prized possessions.

Incredible service and great quality. I originally came here to resize my watch and was very…read moresatisfied with both the speed and final product. Highly recommend and have already referred it to all my friends in New York.

G&G Gold

(90 reviews)

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

George helped me out by sizing me for a ring free of charge. I did not have to wait to be assisted…read moreand I appreciate the help!

AY Jewelry

(448 reviews)

He resized my turquoise and silver ring and did a good job. Thanks! It was on time & happy with…read moreresults.

DO NOT TRUST AY JEWELERY. I took two vintage rings to be resized - one came back with a missing…read morediamond and the other two he completely polished and took off all of the patina. Yes - he has a sign hanging in his shop that he is not responsible for missing diamonds, but an honest worker would tell me up front, instead of WAITING FOR ME TO NOTICE. Plus an experienced worker would have asked me if I wanted the patina taken off all of the rings. I had to go back a second day for him to fix everything, and even then, the whole experience left me with a horrible impression. I want to save anyone else who cares about their jewels from coming to this man!

Quick Jewelry Repairs

4.4

(130 reviews)

Best place for repair! Also best place for appraisal! I did both and very happy with it. Amazing…read moreservice! I would trust jewelry only to this company! Thank you for being very careful with my jewelry and knowledgeable! Packaged very carefully. Fast, professional, reliable and very trustworthy! Thank you so much for your work.

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

Kim's Jewelry

(94 reviews)

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!

Hard to find but worth it - tucked into a corner of the second story of a building on 47th St, ring…read morethe buzzer to be let in. The jeweler resized a special ring one and a half sizes, did a great job and I felt that the price was reasonable for 14K. They also were able to preserve the inscription. One piece of constructive feedback would be to give me a heads up on how the back of the band will look but I have no complaints at all. They also fixed a jump ring on a necklace for me at no extra charge. Will be back with more repairs.

G&G Gold

(90 reviews)

George helped me out by sizing me for a ring free of charge. I did not have to wait to be assisted…read moreand I appreciate the help!

Broadway Watch Repair

(70 reviews)

Long service counter in the rear of a multivendor storefront. I have been there several times…read moreeither for watch batteries or straps. Inexpensive. You can be in and out in less than ten minutes. Large selection of vintage watches. Close to Penn Station.

I brought a watch here to get a band and battery replaced and was in and out in less than 15…read moreminutes. The watch now works great! I cannot recommend this place enough! It was a very good value as well! I will definitely be bringing more watches here in the future!

Sash Custom Made Jewelry

(235 reviews)

Swiss Precision Watchmaking & Repair

(69 reviews)

I had the pleasure of meeting Michael, the store owner and mastermind of Swiss Precision…read moreWatchmaking & Repairs, that's literally 0.05 miles from my office. My Ebel watch that I do cherish with tender loving care, because it's a gift from my late Grand-Mama. I needed a battery replacement and an internal cleaning. What a stellar job, exceptional customer service and care, that was well done & seriously economically sound (aka affordable). My Movado Sapphire will be in great hands; for sure.

Charged me $100 for an estimate on what it would cost to repair a watch thats maximum value would…read morebe $1500... Their quote was close to $4000. Seemed ridiculously exorbitant. I threw $100 into the garbage.

Loucri Jewelers

(7 reviews)

Motion In Time

4.2

(48 reviews)

•$$$$

Not sure what the deal is with this place... I collect watches and have a large collection. I work…read morearound the corner and it popped in twice to sort of look around and see if there's anything that catches my eye that I might trade in some pieces for. Both times I've been there today. He wouldn't me and showed me like one watch but I asked like one or two questions. They're just like thank you goodbye basically I can get the hell out of the store. We have a great inventory and a lot of the pieces I've never actually held so you're kind of wanna look at them before you spend. I don't know $50,000 or something.. anyway I don't think I'll be walking in that store again

I have a 12 year old DLC GMTII with a worn oyster bracelet. I tried several other online sites…read morewithout success. Boris at Motion In Time texted back right-a-way with a price to replace the bracelet with a new DLC coated one for a great price. (I was quoted a higher price to repair and re-cost the old bracelet from a watchmaker in London). He turned around the watch by the end of the week and shipped it back overnight to Portand. Couldn't be happier with a watch that looks as good as the day I bought it 12 years go. Thanks again Boris.

Ipswich Watch, Clock & Jewelry Repair

(147 reviews)

Excellent repair shop! I went there to have my sister's old carousel music box repaired. The owner…read morefixed it in a few days and it was at a very fair, reasonable price. The store also is great place to explore if you are interested in vintage watches. Definitely worth checking out! Highly recommended.

If you need your jewelry fixed, you should definitely come here! I needed to get a jewel fixed for…read moremy rook piercing jewelry and was told that they'll make sure to check the prongs and tighten them if needed. Amazing customer service and very affordable. It took a little over a week to get the call to retrieve my jewelry, but it was worth it for the price.

Apple Engraving

4.1

(42 reviews)

Great job! Short wait time, very reasonably priced. Had my Marathon medal engraved, entire…read moreprocess took about 30 minutes, with waiting.

I brought in 4 Tiffany wine glasses to have engraved and was extremely disappointed with the…read moreoutcome. Although I was warned there might be small fragments from the engraving, I was assured the work could be done. If the glasses were too thin to engrave safely, the job should never have been accepted. After engraving, the glasses had visible cracks, and when I went to gently hand wash them, they completely shattered. Not only did I lose 4 Tiffany wine glasses, but I also paid $120 for this service. Very upset with the lack of responsibility and poor customer service.

Sutton Clock Shop

4.3

(28 reviews)

See more unrecommended reviews

Holy smokes! I'm blown away by the service at the Sutton clock shop! The store is beautiful tick…read moreticking with clocks decorating every inch of the space! Breathtaking is an understatement! And they took a look at my clock and fixed it perfectly! Not only that but I took my clock to two others stores before and one said it was unfixable and the other said it would cost 250 to replace the antique hands with new ones and make it battery operated which I did not want since I wanted it to be restored in its antique glory! So when Sutton clock shop said no problem and fixed it at a very reasonable price I was blown away! Can't say enough positive things about this place! It's worth just a visit to see all the cool clocks for sale! Thank you thank you!

This is my SECOND negative review of this shop. My first had to do with a wall clock that needed…read more4-5 REPEATED repairs with no permanent solution to the problem. Each time, I had to pay an exorbitent bill. Now I write because I contacted the shop by phone & email to arrange for one more attempt at a PERMANENT repair. I have not received a reply to my messages.

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30 reviews that are not currently recommended

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Kristina David D.

8 years ago

I was hesitant to go to Lounge4diamonds for an appraisal because they had no review on yelp. But I took the risk and I'm glad I did! So prepare for a long review since this will be the first for them. Of all the companies in NYC I contacted for a quotation to get an appraisal for insuarance for my 3 stone diamond engagement ring, this is the only company that quoted a realistic price of $45 flat rate. Some companies quoted for like at least $300 which would take at least an hour because they said they will analyse my diamonds and provide me with specs to check against my GIA certs. I mean seriously, that's completely unnecessary and stupid if I may say - what are my certificates for if they would grade it again? Are they going to challenge the lab if they graded my stones differently? If you want a straight forward, no bullsh*t appraisal (they'll just ask for GIA cert no and the specs) and get a print out of the insurance certificate in like 10mins (and free cleaning for your ring), then go to this place. I honestly think these people, Konstantin and Adam the gemologist, are people of integrity and don't take advantage and rob their clients by over charging them. They are honest and actually told me that other companies charge 1.5-2% of the appraised value. Which is true (based on the quotations I received around Manhattan). I've done my due diligence anyway, and what I paid for is how much an appraisal should cost. If you want to be entertained for at least an hour watching someone grade your diamonds, and pay extra for them to provide you information that are already stated on your certificates (and then in the end they'll ask you how much you paid for the ring anyway so that you can agree on how much you want it to be valued), then this place is not for you. I received an actual quote explaining me this long process and would charge me for $350. (Who would fall for that? They would really not do anything because you're providing them all the information anyway. I feel so sorry for the many people who wrote reviews on their page). Plus I want an honest valuation of my ring anyway, not based on how much it was bought! I would highly recommend Lounge4diamonds. They're honest (saw Adam calculated the price based on rapaport price list, then a standard multiplier, then cost for the setting), straight forward, and they make good cappuccino! I enjoyed my experience here! I had a good time talking about random stuff with Konstantin, Adam and another guy (sorry forgot his name), about their diamond business, to travels, to pandas and koalas! read more

John E.

7 years ago

I have never looked for a ring before. So, who do I trust when actually looking. My mom of course. My mom (and several of her friends) has used Adam and Konstantin (and the others working there) before and she spoke volumes about them as I began to educate myself on things. Nothing is ever easy, including finding of ring. There were so many details and nuances in the selection process that I became overwhelmed. Adam was extremely hands on and very informative, and he never gave up on me. I was naturally skeptical at first, especially since I had not met anyone in person. I'll just say that these guys blew my expectations out of the water on quality, cost, attention to detail, and customer service. I was on a very strict timeline as I had plans already in place. Not only did these guys meet my timeline, they went above and beyond when overnight delivery was stalled due to weather. I have never seen UPS deliver on a Saturday, but that is exactly what happened. I cant thank Adam and his team enough. I can assure you I will look him up and meet him to thank him in person next time I am in NYC. Thank you guys!!! PS: I knew what my fiancé wanted as she told me a year earlier. I happened to snap a photo of the ring in a magazine and this is what I sent to Adam to make. It came out EXACTLY how it was shown. Bravo guys!!! read more

Parker K.

8 years ago

I've trusted Adam for years-- from an engagement ring to anniversary gifts to push presents. He's the first person I go to and the first one I recommend to anyone interested in high quality jewelry. Buying jewelry can be daunting, and it's difficult to find someone who respects where you are in your process (whether it be educating yourself ahead of making a decision, or ready to plunk down on the purchase). Nobody has showed as much respect as Adam when it came to this process. When I decided it was time to purchase an engagement ring, he walked me through every factor I should be considering and which factors warranted more or less weight. Then, instead of ushering me towards a decision, he literally sent me home. He wanted me to come back with questions, not a decision. He wanted me to feel 100% confident with the item and the experience. Of course, I went back. And again and again. I've worked with a number of NY jewelers over the years. Adam is the best. Period. I would not hesitate to recommend him and the rest of Lounge4Diamonds-- because I already do to friends and family! read more

Aimee G.

8 years ago

Adam, Konstantin and Boris are the best of the best. I first worked with them when I brought in my antique engagement ring that I had broken a second time (I had taken it to Greenwich Jewelers to be fixed the first time, but it subsequently broke), and it has held up under a lot of physical duress over the past three years. When I was ready to design a wedding ring, they were the first and only place I visited. I brought them several diamond rings to utilize the stones for the new ring and a picture of a ring I had in mind, and the ring turned out gorgeous and exactly what I wanted. Even when I needed to go back to have a spring mechanism put in so it's tighter, they were able to quickly do that and for no charge. I'm so thankful to have trustworthy jewelers that I can count on. Plus, every visit to them is like a visit with your favorite uncles - lots of laughs and maybe a shot of whisky to celebrate your new piece of jewelry! You can't get any better than Shenoa/Lounge4Diamonds! read more

D C.

8 years ago

Being a Long Island gal, I don't venture to NYC as much as I'd like. A friend recommended this establishment for a few jewelry appraisals. I'd ask "Why to NYC with the family jewels ?.. "Go west, dear friend, Go West" .. and west I went. To my surprise I was met with pure warmth, and professionalism on every level !! My jewelry was handled with loving care, and the appraisals were not only fair, but above my expectations. Everyone there was wonderful, and gemologist Adam was a "pure Gem" and a true professional in his craft .. In closing, I'm glad I ventured out of my comfort zone to a place I most certainly will return back to for any purchase, repair or appraisal. A definite 5 star review! read more

Thomas I.

8 years ago

After discussing what I was interested in with Adam Bazell. I was invited to the the Lounge4diamonds. The piece we discussed was presented in professional setting. Adams experience & knowledge and Friendliness made me feel comfortable with the sale from start to finish. I was shown some magnificent yellow diamonds that are absolutely stunning. I have Already recommended Lounge4diamonds to my Family. I highly recommend, Mr Adam Bazell. when you are Looking for that special gift . I look forward to doing business with him in the future. When I left, I felt like I had a made a real friend. Thank you for your Time & Patience . Mr Thomas Michael A Ignasher read more

Jayson G.

8 years ago

I decided it was time to start shopping for an engagement ring. At first, I shopped around and was receiving a wide range of prices. A family friend brought me to meet Adam. From the moment we arrived, everyone was welcoming and accommodating. I made a decision that to buy. A weeks went by and I decided I needed to go BIGGER! I contacted Adam and he was more than accommodating. They never made me feel like I was wasting their time. I finally chose the perfect diamond and ring, now I'm just planning the right moment to pop the question. Amazing service guys. Thank you! read more

RoseMary M.

8 years ago

Lounge4diamonds is where you want to go when looking for exquisite diamonds. Konstantin and friends made us feel comfortable with the many questions we had. There was no pressure. They are a top notch company and know their industry. Customer service is excellent. They can build any ring or jewelry piece. I met Konstanin a few year back with a friend. Having saved his contact information, when I was ready I called and made an appointment. They were ready and prepared with the exact diamonds I was interested in. I highly recommend them. read more

Olga P.

8 years ago

I wasn't expecting it to be that cold visiting NY from Colorado. However when I arrived I had such a warm welcome from the staff at Lounge4diamonds by Adam, Boris & Konstantin. I was not only pleased with there entire selection of diamond studs at great prices but I was very pleased with the service I received. I felt so relaxed in there Lounge that the place almost felt like I was home. -My Studs are beautiful and will recommend all my friends! -Olga P. read more

Jhana M.

8 years ago

I walked up and down 47th street looking for an appraiser who had a reasonable price, no one was willing. I walked into Lounge4diamonds and these guys greeted me with smiles and jokes. They talked to me the whole entire time, explaining the process, and joking with me. They gave me an AMAZING appraisal and made this the most pain free process. I can wait to tell everyone I know to buy, sell, appraise everything here. These guys are really amazing. read more

Thomas B.

8 years ago

My friend recommended this place to me to get wedding bands. They are great. They are extremely knowledgeable and they don't just try to sell but really helped us to find what works best for us. They just know their business and they make sure that what you buy is right for you. They are also very transparent in terms of their pricing quotes which are very competitive and a great deal. read more

Geneva M.

187

8 years ago

Adam is an old family friend of my mom, so I knew I could trust him to create my engagement ring! I lived across the country from him, so he sent me a few photos of my diamond options to choose from and 2.5 years later, I'm still obsessed with my ring and he gave us a great deal. I can't wait to go back to him for a new wedding band! Photo credit: @IndiaEarl (worlds best photographer) read more

Austin G.

6 years ago

5 STAR - Best Experience! I had the pleasure of working with Adam during the purchase of an engagement ring and he exceeded my expectations. He was very thorough and ensured that the ring had everything I was requesting. I am VERY impressed with him being so diligent and letting me see every option before committing. Without a doubt, I will be going to Lounge4Diamonds in the future! read more

Nataly S.

8 years ago

I was recommended this place by a close friend while looking for an appraisal. My experience with Konstantin was wonderful and I feel like I learned more than I would from a dedicated jewelry course. I have since been a loyal customer and am always pleasantly surprised with the knowledge, service, and quality of products I am provided. Truly as good of an experience as it gets. read more

Yevgenia R.

8 years ago

I could not have been more pleased with my experience with Boris and the Lounge4Diamonds team! He patiently collaborated with my fiancée and I for months ensuring that the custom crafted engagement ring was exactly as we wanted. I have never seen a more beautiful engagement ring! The customer service was second to none - Boris has earned another customer for life! read more

Nicole M.

8 years ago

Lounge4diamonds, aka, Shenoa & Co. were great! We purchased our wedding bands and engagement ring from them. Adamo and staff were very friendly and excited to work with us. We feel we got a fair price on our rings and they're beautiful! The staff took the time to educate us on diamond quality and such as well. We highly recommend them! read more

Ksenia G.

8 years ago

I've been coming to see Boris for years. Got my engagement ring, diamond studs, and diamonds by the yard necklace all from him over the years. Very professional and knowledgeable in his field. He tells it like it is and has the best prices. He's made a loyal customer out of me. Thank you Boris and everyone at Lounge4diamonds! read more

Yakov B.

8 years ago

My friend advised me to buy engagement rings at Lounge4diamonds. He was really right, because the people working there are awesome, especially Konstantin. He is very client-oriented person will advice you the best product to buy. Best rings design with diamonds for sure in Lounge4diamonds. Strongly recommend! read more

Nikki V.

8 years ago

Lounge4diamonds is the best place for watch repairs and jewelry. Such positive energy and they really care about your satisfaction. Adam was great helping me pick out a necklace for my mom's birthday, and was so attentive even though I could not make up my mind. I would not recommend any other jeweler in NYC! read more

Richard S.

8 years ago

I have been purchasing various diamond pieces from Lounge4diamonds for over 10 years. They have always been a pleasure to work with. They make me feel welcome and that my business is appreciated. My wife is consistently complimented on her jewelry. I have referred many friends to them. Adam is great! Richard read more

Lounge4diamonds - jewelry - Updated August 2026

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4.6

(11 reviews)

Michael is such a great man. I've purchased from him several times and I always love his honesty…read moreand integrity. I trust buying from him.

I bought a set of earrings for my wife here. It was very difficult for me to find a place that had…read moresufficient inventory of earrings that I can choose from. Salesperson asked me several questions and presented items that I found to be ideal. I am an extremely picky person but when people listen and not waste my time I want to spread the word and tell the world how good they are.

Garco Jewelry

(8 reviews)

•$$$

I have always had great experiences at Garçon! Gary spent extra time and energy on making sure…read morewatch battery was done perfectly!

Great jeweler. You won't find anyone more honest and Gary's deigns are beautiful! Been using them…read morefor over 30 years.

Kiki Jewelry