Not an honest dentistry, I must say. I originally went to this dentistry to get specific work done…read more After a bull story about how you have to get scaling and cleaning done - you end up waiting over a month to get the real work done. This is so the dentistry can pump you and the insurance company for as much money as possible. It's the name of the game in health care today and everyone knows it. Another thing they do is tell you that insurance will cover things that will not be covered. They are completely misleading with a waiver form and they know this. Dr. Church plays that game with patients. He never really fixed the problem I first came in for. So, three visits later and I am still waiting in line to get work done. This is a great example of why the health care system in America is broken. It's all about maximin cash. It's NOT about the patent. So, don't let them push scaling and polishing and all kinds of other routine garbage on you. They gave me a cock and bull story about how scaling will prevent inflection when we do the actual work you wanted, etc. Dr. Church is a bit of a con man if you ask me. He pushes treatment that you may not need. He knows this, but of course will never admit it. Reputable dentists in foreign countries never do this to you!!!

Dental Service is good, CUSTOMER SERVICE is eh. :-( I've been coming to this dental office for…read moreabout 15 years. While my hygienist and Dr. Church are both excellent--professional, kind, and thorough--the front office staff is consistently rude. Their demeanor is very curt and dismissive, which has left me feeling unwelcome and undervalued as a patient. It was not always this way. Their unprofessionalism makes for an unpleasant experience. I recently referred my elderly mother to this office, our experience with front staff was once again less than desirable - very disappointing. A dental practice should provide great care AND excellent customer service, but the front desk is failing in that regard. I hope management takes steps to improve this. I do wonder if they would allow their front staff to be this unprofessional if they were located in Carmel or Geist.

I've been a patient at German Church Family Dentistry for many years and have got several family…read moremembers and friends to go there as well. Dr. Uhl is an amazing and caring dentist and his entire staff is kind and compassionate. I would never think of letting anyone else care for my dental needs.

I absolutely LOOOOVE the crew @ GCR Dentistry. I have been a patient of Dr. Mark's since I moved…read morefrom Louisiana to Indy in 1991. They are a wonderful and professional group of great guys and gals! They sent me gifts when my babies were born :-) and they sent me flowers when they found out my husband had died :-(. They are the greatest! :-) If you're looking for a dentist on the east side, there's not a greater one than Dr. Mark! ~~C. Haskett~~

I have been a patient of Dr. Schaefer's for several years. He and his team are always kind,…read morecourteous and professional. Grateful to have him and his team for my dental care!

I have been a patient of Dr. Schaefer for almost 30 years…read more If and when he decides to retire will be a sad day. Best dentist ever.

I went in for a root canal. The told me the first appt they would take care of it, but I had to…read moreschedule a second appt bc they didn't have time. Root canal went fine, went back for a third appt for my crown and the lady was too hard putting it in and BROKE MY TOOTH AT THE ROOT! They said there was nothing they could do, it had to be pulled. Then they tried to charge me for the extraction! Please find a better dentist!!

Save yourself the headache and find another place to service your dental needs. I've attempted to…read morebeen seen for myself and children. Their process is convoluted and confusing. I spoke to someone several times the day before my appointment, was reassured that all information was obtained, and that I was speaking to an individual at the location I was to be seen. Only to arrive to my appointment, not once, but twice to be told that I needed to be rescheduled because they didn't receive a verbal confirmation. I don't understand why it has to be so confusing to confirm an appointment and it was just super inconvenient.

I got my dentures done here and just did my first soft reline today. First of all the staff has…read morebeen amazing. It's all women and everyone is so nice. but my denture!!! I NEVER thought my teeth would look like this ever again. Please be patient and understand the whole thing is a process and you have to stick with it if you really want it to work and most importantly WEAR YOUR DENTURE. I've never had to use glue and I have never been without teeth since the process started. But this soft reline was a total game changer. I knew it was going to make my denture fit better but I am BLOWN AWAY. I look like I did before anything happened with my teeth I have said this numerous times since day 1 and I'm not even done with the process yet because I got the best denture you can get it just keeps getting better and better. I left there in tears today because I was not expecting to look this good. I never thought I would look like this ever again. Due to the swelling going away after my extractions my denture slid back a bit. But not anymore!!!! I just cannot believe it i wasn't expecting this today. Thank you thank you THANK YOU

Don't waste your time. I'm trying to understand what they do. They have "implant" in the name of…read morethe business but won't touch an implant if they didn't put it in. It's like an auto transmission shop saying none of their mechanics work on transmission problems. Make it make sense. I wasted an hour round trip drive and expensive gas only to be told they don't have the implant hardware.

I wouldn't advised getting dentures from this location. (east Washington) I Took my 90 year old…read moredad last year and he kept having issues with his dentures. The assistance keep patching them. Long story short he has to get a new set of dentures. Stay far away from this location.

Check in was easy and had a good use of technology. Staff was friendly and professional. Care was…read moregiven to me and in a timely fashion.

The staff is friendly and helpful , they use all the latest…read moretechnology and have been taking care of my family for years. I would highly recommend Dr. Schafer to anyone needing dental care.

They cancelled my daughters 2 nd cleaning on 11/17 that was scheduled 6 months in advance. Wanted…read moreto reschedule her in April making her lose her benefits. I won't use them again because they didn't care at all and Monica the mgr was ineffective. They usually just wanna sell you something anyway but now they don't have staff. I hope they leave our community soon.

the staff is so rude and they will gladly take your money but they will not do their part to make…read moresure the visit is possible. then refuse to refund your money even though they was not able to provide the service because they needed to do more work then they wanted. Like a prior authorization. Every person ive spoke to has been nothing but rude since they got my money. Now they can't get me scheduled till march and they can't do the initial treatment plan because they didn't know they would have to do a prior authorization. Yet I cannot get a refund. I would say save your time and go somewhere that the staff actually knows what they are doing and actually cares.

Dr. Bendush is by far Indianapolis' premier number one dentist. His office is modern, clean,…read morefriendly, and very well organized. I've been a patient now for 16 years and after moving away recently I tried a new dentist and had a horrible experience so I actually made a trip back to Indianapolis to have Dr. Bendush and his team clean my teeth. I promise I would rather fly back to Indianapolis from Central Florida and pay for dental work than I would try any other dentist here even if it were free. Dr. Bendush, Jackie, Carey, Nancy, Jerilyn, and Dixie are the best of the best. Their prices are very fair and Dr. Bendush is almost famous for taking the time to explain the procedure in detail and the underlying problem if any as well as solution, choices, and benefits. Thank you Dr. B! I appreciate you PS. This doctor can give you an injection of anesthetic while smiling and having a conversation with you and you never even know that he had a syringe in his hand until your face starts to go numb. I kid you not, getting an injection from Dr. B is like a walk in the park on a sunny day.

i love this office!! love the staff and dr. bendush is the kindness dentist i've ever met! they…read moretruly make you feel like family.

I had the good fortune to be referred to Dr. Falender by my dentist when I had to have a front…read moretooth removed last January - a very emotional experience for me. I knew my decision to get an implant as opposed to a bridge would be a long journey. My first experience through today (my next to last appointment before the final crown) has been exceptional. Both Dr. Falender and his staff have been consistently professional, compassionate and courteous. He and his staff have been exceptional at explaining this process and timeline to me and anytime I had questions, my calls were promptly answered and returned. Contrary to the comments left by "Amy P.", Dr. Falender's staff were very proactive in verifying my insurance benefits before the extraction and throughout the (almost year-long) process. Again, his staff was very clear on what would be covered and what my out of pocket costs would be prior to the extraction, which I greatly appreciated. While I hope to not have future tooth extractions, I know that if I need an oral surgeon in the future, my choice will be Dr. Falender and his team.

I was referred to this office for wisdom tooth removal and had a deeply disappointing experience…read more During my consultation, I provided my insurance information and specifically asked the staff to obtain a pre-authorization from my insurer outlining all costs before I agreed to schedule. I was told my out-of-pocket cost would be $250, so I proceeded based on that assurance. After the surgery was completed, I unexpectedly received an additional bill for about $300. When I called to ask why, the employee I spoke with was abrupt and unprofessional. Instead of helping clarify the charge, she pointed to fine print in a signed form and immediately threatened to send me to collections within 10 days if I didn did not pay. I ultimately paid the collections bill to protect my credit, but the situation could have been avoided with honest communication. When I called again, the office manager admitted they never actually pursued the pre-authorization I had requested. I was then told their standard practice is to estimate or "guesstimate" costs based on prior experience with insurers rather than confirm coverage in advance. That approach is not transparent and directly contradicts what I was told before scheduling. Although the manager apologized and accepted responsibility, the office refused to refund my payment after checking with corporate. I also developed a post-surgical complication. Because of this office's limited hours, I had to return to my original dentist for care. My dentist found broken tooth fragments pushing through my gums that had been missed during surgery, requiring additional treatment. I filed a complaint with the Better Business Bureau to seek resolution. Even after the office manager had taken blame, the practice actively battled the BBB report. Only after the case was closed did they finally acknowledge their error. That resistance to accountability was extremely frustrating. I chose this office solely because I was given clear cost information that turned out to be only an estimate rather than the verified authorization I requested. Accurate communication about billing is essential in healthcare, and that responsibility rests with the provider. Based on misleading pricing, inadequate follow-up care, and poor accountability, I cannot recommend this practice.