Not Happy!
Not that I shop here a lot, or at all, but if I am there 15 minutes before closing time and the gates are halfway down - and some bouncer look-alike guy tells me through the gate that there is a problem with the cashier's system, and that's why they are closed for a bit (conveniently until they close at 7:00 p.m. anyway), while I was ready to put down a ridiculous amount of money for an ugly sack of a purse (NOT FOR ME - for a colleague who lives somewhere where it's even more expensive), then I am NOT HAPPY!
Having worked in a luxury environment myself for a long time, there are ways to deal with it, i.e. have bouncer-guy stand outside - offer alternative - take a phone number - whatever. I live next door, it's no big deal, but this was Walmart service at a LV store - wait, Walmart has nice greeters outside...
Grrrrrrr - thanks for making me fight my way through traffic! read more