Pretty friendly staff compared to other LV's i've been to. They really try and subtly sell you if you're interested in something. They'll bring out all different versions/similar versions of what you want. My dad wanted a satchel and they brought out like 7 different satchels close to what he wanted. I do notice that once they realize that you're going to pull the trigger they start to treat you a lot nicer like bring you water. vs if you just go in and ask for 1 item but not really shop, it's not the same. read more

I really wasn't sure if I wanted a bag when I walked inside, but after looking at several bags, I found one that I wanted. The sales representative who assisted me was very friendly. Even though I couldn't purchase the item on that date, he was very nice about it all and even helped me compare prices in USD vs. EUR to help me make a decision. However, I did return the next day to purchase a bag, and I was able to get the same representative, which was great. read more

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Horrible experience at this store. We had to wait for 20-30 minutes before entering the store. While we waited, we explained what we were looking for as we were asked. We expected someone to assist us once we are in the store. No assistance whatsoever... why we explained what we were looking for, then??? As we are existing the store, one of the sales associate said good bye in Chinese although I am not a Chinese. I have nothing against Chinese, but don't like to be mistaken by someone like that. They should be more careful how they speak to foreigners. read more

Amir Eram is incredible with customer service. He made me feel so welcome and appreciated. Amir makes Louis Vuitton in Copenhagen a store I would shop at and spend time in. Amir is exemplary and I hope Louis Vuitton appreciates and values him as much as I do as a customer. His service creates repeat customers and love for shopping for collection pieces. Thank you Amir. You are brilliant and I hope the company recognizes that. I also had the pleasure of receiving assistance from Simone Tandberg Nielsen who also took her time with me to try to locate items for me. And Natascha Møllesøe was such a sweetheart. Such a great team at this store. read more

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Small store, but quite possibly the best customer service I've received from any Louis Vuitton store. Each person that walked through the door was greeted with a genuine smile and asked how they could be helped. I was looking for a particular item which they unfortunately didn't have, but the salesperson went above and beyond to look for it first, check for and offer alternatives, and ask if there was anything else that I was interested in. While waiting, I noticed this type of attentive service from all of the sales staff. Really outstanding! read more

We came in to look for Avery specific bag and didn't see it. As we were walking out they asked us if we saw anything and we shared that we didn't see what we were looking for, three of them asked what it bag we had in mind. We described it and they went in the back and brought them out. If you don't see it ask them. They apparently have a bigger inventory then displayed. Phenomenal customer service. read more

Even though I was clear, from the moment I entered the store, that I only wanted to compare the different bandoulière sizes and not purchasing anything, Marten still gave me his full attention, time, and advice on what would be the best size for me. Thank you for making me feel like a valued customer. read more