My son's car overheated while at college. They were able to tow it to there shop. Replace the…read morewater pump and serpentine belt for exactly what they quoted. In and out in a day and the vehicle runs great. Great service.

Been using the company for over 20 years. Exceptional knowledgeable employees with honest pricing!read more

I was referred here by nationwide insurance after being hit by one of their customers. I have not…read moregotten the repairs yet, and will update after. My experience so far has been great, they got me in the same week for an estimate, the estimate didn't take long and they explained the quote and repairs well to me. They got me scheduled for repairs within a month, I've heard of other shops not getting people in for multiple months!

This is the second time I have used Don & Sons and twice I have been blown away by their total…read morecommitment to excellence in service. From the first phone call to the final product, I am super impressed. I would never go anywhere else. My warranty forced me to go somewhere else once and I was sorely disappointed. Don & Sons are my pick every time!

WOW. I rarely leave reviews but I cannot say enough nice things about the crew at Fix It Auto. I…read moredidn't feel spoken down to when they explained the issues with my car and always called to make sure I was up to date on all the issues. I had my oil lines replaced which was a pretty extensive fix and a few weeks later I noticed some leaking again. They fixed it free of charge which was incredibly kind but also a testament to much they stand by their work. Everyone was great and kind; a true hidden gem here in Ames. I have even referred friends who now use them and feel the same way. Really love this place!

It's worth noting that ownership of Fix It has changed since the poor reviews were left. The…read morecurrent owner was a mechanic at Campus Garage for years, does great work and is honest. I was recently recommended Fix It by Campus Garage when their lead times were too long to address and issue I was having with my brakes. They did good work quickly and didn't up sale me on anything. I will be using them more often from now on.

Very good service, very nice people. 100% would go there again. I had my tires changed and wheels…read morealigned. Competitive rates. Support local businesses!

Let me preface this by saying that given others' experience, my terrible experience with Wheelock's…read moreseems to be an outlier. Still, it seems wrong not to share what happened. TLDR: I trusted Wheelock's to check a car before I bought it, bought it with their word that it was all good, and now will have to spend more than $1000 to fix obvious problems they missed. On April 12th I test drove a friend's car because I was thinking of buying it. I liked it, but noticed the AC was not working and the check engine light was on. She dropped the car off at Wheelock's to get checked out before I got it, and I had a budget in mind such that if the fixes cost more than that, I wouldn't take the car. We both called them and made sure to list what we wanted to get checked out (she mentioned a couple issues she knew the car had, and I mentioned the stuff you always want to have checked out before buying a car such as the suspension and clutch, plus the AC which was not working). I eventually got a price (~$2000) and told them to go ahead. I then picked up the car on April 23rd, with them telling me it was 100% and all good. Later that day I noticed the AC was still not working and the check engine light was still on. I had some important trips to do in the next few weeks though, so had to drive it like that. This was red flag 1: how can a decent auto shop say the car is 100% without figuring out and fixing the issue with a check engine light? It's literally a light on the panel. I later checked the error code for that and got that I needed to replace a part. So that's $120 off my pocket. Then I tried replacing the AC freon, since that's usually why the AC doesn't cool, and it didn't work. I'm calling them they said - I kid you not - that "the AC was blowing cool air so we thought it was working but it was a cold day". This was the extent to which they had checked a specific part that both the owner and I had mentioned to not be working. This was red flag 2, and a huge one. I was hoping they'd understand this issue and give me a discount with the actual AC fix, so I decided to take the car there for these last few fixes, as opposed to finding a better prepared auto shop. This was my first car in the US, though, and I was unaware that I need to make an appointment with the auto shop before taking a car. So I just took it, and they said it might take a while because I didn't have an appointment. That part is fine, 100% understand. What I don't understand is why they told me on 4 separate occasions that they'd call back with a price "later that day"/"right away", if they clearly weren't ready. Just tell me you'll need a couple more days. This was really frustrating and when I complained they told me to pick up the car and forget it, they would not fix my car. So I wasted a week. It was my fault for giving them the second chance, though - now I know that the issue with my AC is the compressor, so that's $700-900 off my pocket. If they had checked it properly as *two people* explicitly asked them to when they had the car in April, I'd never have bought it. Now I need to materialize $1000+ out of nowhere because of their disrespect for my money. Again, I hope this is an outlier. But I'd recommend you think twice before going here. Any shop that does not check a check engine light and considers checking whether the AC is blowing cold air (ignoring two people's word that it isn't) as properly checking an AC does not seem trustworthy. I'll be down $3000 by the end of this, and who knows which other issues they did not properly check. Very disappointed. Hope they get better in the future.

Personally, I had probably the best experience I could have ever asked for in the automotive…read moreindustry. This family business will treat you like family and I can honestly say that I felt welcomed being in their presence. The work that they pulled off on my car was just amazing. With all of the scratches and mismatched paint that the car had originally was all basically fixed. I can tell when someone puts in their effort into the work that they do and this family owned business does just that and go past my expectations. I just wanted to thank them once more for all of the effort they put in for a broke college student like myself.

I had an express detail done. Cery professional service and very nice people, competitive pricing…read more I'll go there again.

I've had Magic Muffler repair and replace various muffler issues for years. My car is old but not…read moreworth throwing money away on a new used car in this economy. Doug and Darrel and team are honest , fair and do a job that lasts.

Really great shop to work with! They are fair and do a great job explaining their work. The work…read morewas quality and they treated me great. I will be going to them again in the future.

I was on a one way cross county roadtrip when my vehicle didn't start in the morning when departing…read morefrom the hotel. I was on a timeframe to make it to my destination and then catch a flight and needed to get back on the road same day. I called and they were AMAZINGLY helpful. I explained the issue, I was able to order a part from AutoZone which they then picked up on the way, and came directly to me. When they arrived promptly after calling, it only took them an hour to confirm the diagnosis and make the repair. They charged a nearly unbelievably fair 8% of what the other auto shops were quoting. The total was literally less than a simple diagnostic from another shop. They saved me approximately $1200 in savings and got me back on the road same day. The shops are backed up and would've had me wait a day or two causing me accumulate more hotel and food cost and have to reschedule my flight. I can't express how extremely helpful, flexible, and caring they were! HIGHLY RECOMMEND!!!

I asked to have a backup camera installed and to repair the cable connection to my trunk latch from…read morethe interior pull-tab. Great, and very neat job. All cable ties in the trunk were well managed. He took apart the dash and the siding from the driver's door so that all cables are almost invisible--as if the car had come with a back up camera. All in my driveway! Cannot hope for better!

Caleb is very knowledgeable and does great work! I trust his input on my car repairs.read more

My car had a pretty awful scratch and dent from a door ding. Kaleb was very responsive and easy to…read moretalk to. There was a lot of back and forth deal with the other parties insurance company but Kaleb kept it professional when they didn't. He also detailed my car while they were fixing it and it smells amazing. HIGHLY recommend Kaleb!! 10/10