this clinic is amazing - my son had been going to Wolfe eye clinic in West Des Moines for about 3…read moreyears after he endured a paper cut at school ! I felt from the very beginning our doctor never really listened or cared for my son - but was too afraid to switch doctors since everyone told me they were the best. a few years into his care- his bad eye got scratched again and this time it got infected. I was desperate to get him into a specialist and his doctor at Wolfe couldn't get him in for another month. I knew we couldn't wait. I started calling around trying to get him in to see someone right away. PHYSICIANS eye clinic was first on my list and they had a cancellation and was able to get my son in the next day. from the front desk , to the nurse taking him back- to the doctor / s ( we have seen 2 at this clinic ) I could tell - we had finally landed in a place that cared. his primary doctor is Mrs. Amspaugh - she is a mom too , on top of being a doctor and you can tell she really cares. she is super smart - but does't treat you any less , like at WOLFE. I know her schedule was packed for the next few weeks but she literally would get my son in everyday on her lunch hour to follow up with his eye. after a few weeks under her care, she went on vacation and left us with her co/worker - Mr. Hassan - who is just as smart and kind. we feel so grateful to have stumbled upon this office , filled with a staff of very smart , kind , helpful - caring doctors & staff. Thank you for taking such good care of my son ! our journey is not over with you all - but I do feel , we have finally made it into the right hands. Dawn Bernardo

Worst eye clinic ever. The last time I was seen I got there 15 minutes before my appointment,…read morewaited an additional 28 minutes before I was seen. I called this year letting them know I was running late and they said I had 15 minutes grace period....I checked in 18 minutes after my scheduled appointment, 3 minutes after GRACE and they would not see me. Horrible way to conduct business. If you are a professional in DM and your job is demanding, don't do business here! They don't care!

I had my first hydrafacial at Skin Body Soul and WOW. Why did I wait so long? My skin feels more…read morerefreshed than it has for years (it wasn't even this glowy during a beach vacation) and I'm enjoying way more makeup-free days as a result of my new-found skin confidence. The team was welcoming, explained every step clearly and made the entire process comfortable--even for a facial newbie like me. Soon after, I returned for a dermaplaning appointment and thanks to that--and product recommendations from staff (vitamin C and eye cream FTW!)--my skin has never looked better. Highly recommend!

Please do not go here. The technician burnt all the hair off one of my…read moreeyebrows. All I got was a sorry and try using makeup to hide it. please save yourself a lot of tears and avoid at all costs.

I've had debilitating fibromyalgia for twelve years. I started ozone blood therapy, and all my…read moresymptoms are fading away. Pain, brain fog, fatigue...ALL are almost nonexistent. I am so thankful for the staff at Vivid helping me work my way back to being a functional human.

Jen is kind and friendly; I felt comfortable the minute I came in the door. She's knowledgeable…read moreand will help you find the best look for you without overdoing it. I'm glad I gave her place a try and I know you will love it too!

Had a 15 year relationship with this provider of eye care. Drove to my appointment from Ankeny to…read moreWest Des Moines only to find out that dr. Schulte was no longer there. Nice, no text or notification at all. No apology. Now my husband has an upcoming appointment with Dr. Schulte soon. He will not be driving to West Des Moines now that I know he is not there. Still no notification. What kind of business is this? No consideration for clients whatsoever!

We've had appointments scheduled for 12 months. We've been going to Wolfe for over 10 years. Got…read moreready to go in today and checked to make sure we had the right time/date. Receptionist answered and said no, your optometrist moved on to a different clinic and you should have gotten a letter. We did Not receive a letter, email or text! The next available appointment would be in 8 months. Damn poor business! We will move on!

Very fast and professional. The lady that is running things is so sweet. Very kind and always…read moreasking if you have ANY questions which I liked because I felt safe.

Iowa Radiology went above and beyond to squeeze me in when someone else had to cancel. The…read morescheduling is easy, the receptionists were great and the technician let me know step by step what was happening and also what happens next. The Radiologist read the MRI accurately and the results were done that night. The experience was extremely professional but they all showed compassion as well.

Yesterday I went in to the Ankeny location for my microneedling appointment. I am a member there…read moresince 2021 Fall but I was going to the WDM one first. It was good but I had a amazing experience with Krystal in Ankeny. She was attentive, informative and made sure to enter my points into Allé. Krystal took her time doing my facial and I actually felt like I got a facial with her because my skin immediately started flaking after which is what it's supposed to do. Will definitely go back to see her often. She gave me a mini tour on all the skin care afterwards and explained in detail the Allé points and how you can receive products with your points for SkinMédica only. I will recommend this location to all my friends and family.

I booked laser hair removal treatment at the Ankeny, IA location- my experience overall was good…read more One thing that is concerning is the staff turnover that I experienced- I had the same LE do my laser treatment for months and then she was gone- w/o any communication. It would have been nice to be notified that my regular LE was not longer with the company and ex person would be doing them- since then I had Ali & Kristina and Taylor finish out my treatment appointments. Each LE does the treatment different, so I had no idea what to expect for the last 6 months of my treatments. I had to keep asking them to do it the way I preferred. This was the only reason for 4 stars in this review. I have had a hydrafacial with Taylor since, and she is wonderful, easy going and explains the treatment the entire time. I would go back to her anytime for her knowledge and disposition.

Stephanie Sinclair has been fantastic with my son! So has any of the on call and walk-in doctors at…read morethe clinic! I am so impressed at the level of care and compassion! They have really helped to answer all first time parent questions and to help us with a few health problems our newborn has had. Their offices are super nice and I really like the sick waiting area and the healthy waiting area that are separated. The staff at the front desk and nursing staff are always helpful and kind and caring! They have a walk in slot of time in the morning 8-845, which works great for if you have an issue or questions/concerns about your little one.

Avoid mercy at all costs. These Drs repeatedly Lied to me about results of xrays and diagnosis for…read moreyears even though in drs notes and in imaging. Dr mitchel also lied on phone answering my questions again just recently last Thursday even when i asked specific questions about past images if xrays etc and said nothing there... well i looked myself he lied its been diagnosed for years and hes been lying and not treating me and they've told me im too young repeatedly be in pain still now for over 10 plus years as im seeking honest help with no help or pain relief from mercy just lies and shady billing since theyre doing labs and imaging and lying about results so you do more imaging. I have alll the proof its in my med records. They also refuse relief for the excruciating pain. Im in excruciating pain daily, im a huge fall risk at this point, i cant walk many days from pain and bones crumbling and osteo arthritis its caused all due to malpractice ignoring me, my pain etc. This Sounds like a great opportunity to consult an attorney instead of a dr, they might actually help me walk again and not be a fall hazard, maybe ill be able to do normal daily functions again if i join a different medical group that doesn't lie to their patients because lazy or to increase billing and do additional tests for more money. The place is a scam and will not help you and if anything tells u to go to ER for help which is not what the ER is for when i been seeking help for 15 plus yrs and records to prove it. Dr mitchel lying and not doing his job has also cost me several hundred thousand if not millions over 10 to 15 years in lost ability to work and a liability case dr mitchel tossed because of not doing proper care or testsand handling my case properly and claiming im fine refusing to bleieve me because hes a younh dr that said i cant hurt that much and now i cant walk thanks to mercy and dr mitchel and other drs who been involved Now because brandon mitchel has lied and not treated me properly for my condition and refused any pain medication like was previously prescribed in pain management before pain dr got caught for fraud like mercy is about too ican hardly walk most days and in excruciating pain and will have to have knee and hip surgeries probably to get staryed and who knows aboyt my back now that im with different drs that havent lied to me yet. brandon mitchell and every other dr in my med records whos been lying because im only 34 now or theyre frauding insurance needs to stop and they deserve to lose their license to practice medicine anywhere Dr morgan was a joke performed nosed surgery destroyed my sinus way worse horribke issues and excruciating pain from his hack job surgery also.

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.