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    Helping U Hear

    5.0 (1 review)
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    8 years ago

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    Hearing Doctors of Iowa

    Hearing Doctors of Iowa

    4.0(2 reviews)
    6.2 mi

    I was a bit disappointed here. I arrived early for the app't, as requested, and then waited 40…read moreminutes before being seen (the office was empty except for me). Later, I was informed that the proprietor/audiologist was working on some computer problems at their Illinois location (with a customer waiting to be seen....????) Anyway, the hearing aid sell job started before I was even seated in the test booth (interesting) and continued until I left. I was curious enough to ask for a price quote and/or even a price range for their products and couldn't get an answer. All in all, not an overly positive or comfortable experience. I did get what I went there for, which was a baseline hearing test result, so at least that was good.

    When I made the decision to get my hearing checked at age 38, I was so skeptical about the entire…read moreprocess. I did not want to go this route, but I NEEDED to, for myself and my job. Dr. Dimmick made each visit so relaxing and joyful actually, that I knew right away I had made the right decision. She is sweet and kind and truly goes out of her way to make your experience a great one. Her concern for me, as a person, is genuine! So when I heard the office in Ames where she worked in, was bought out by another company, just 1 brief year after I made this leap... I was heartbroken. I did give the new office a shot because Ames is convenient for me. However, after 5 visits, it's just awful, NO customer service from the staff and none from the doctor. They truly make me feel that I am just a #, they do not care about my hearing needs and definitely do not want my business. When you make the decision to invest in hearing aids, it's a huge financial and time investment and until now, I didn't realize how important it is knowing that your doctor cares about you is! And just how great it is to finally hear and have a doctor that is just as excited for me too!! Jessica remembers my name, greets me with a smile and goes way above and beyond what any other doctor ever has for me. She makes sure my hearing needs are met before I ever walk out the door! I am a working mom of 3 and have to use vacation time for each visit and she makes each one count. Meeting her has been a huge a blessing for me that I will forever be grateful for~

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    Hearing Doctors of Iowa - Valley West Location 9671 University Avenue Clive, Iowa 50325 515-964-1134

    Valley West Location 9671 University Avenue Clive, Iowa 50325 515-964-1134

    Hearing Doctors of Iowa
    Hearing Doctors of Iowa

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    Helping U Hear - hearingaidproviders - Updated May 2026

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