Stephanie Sinclair has been fantastic with my son! So has any of the on call and walk-in doctors at…read morethe clinic! I am so impressed at the level of care and compassion! They have really helped to answer all first time parent questions and to help us with a few health problems our newborn has had. Their offices are super nice and I really like the sick waiting area and the healthy waiting area that are separated. The staff at the front desk and nursing staff are always helpful and kind and caring! They have a walk in slot of time in the morning 8-845, which works great for if you have an issue or questions/concerns about your little one.

Avoid mercy at all costs. These Drs repeatedly Lied to me about results of xrays and diagnosis for…read moreyears even though in drs notes and in imaging. Dr mitchel also lied on phone answering my questions again just recently last Thursday even when i asked specific questions about past images if xrays etc and said nothing there... well i looked myself he lied its been diagnosed for years and hes been lying and not treating me and they've told me im too young repeatedly be in pain still now for over 10 plus years as im seeking honest help with no help or pain relief from mercy just lies and shady billing since theyre doing labs and imaging and lying about results so you do more imaging. I have alll the proof its in my med records. They also refuse relief for the excruciating pain. Im in excruciating pain daily, im a huge fall risk at this point, i cant walk many days from pain and bones crumbling and osteo arthritis its caused all due to malpractice ignoring me, my pain etc. This Sounds like a great opportunity to consult an attorney instead of a dr, they might actually help me walk again and not be a fall hazard, maybe ill be able to do normal daily functions again if i join a different medical group that doesn't lie to their patients because lazy or to increase billing and do additional tests for more money. The place is a scam and will not help you and if anything tells u to go to ER for help which is not what the ER is for when i been seeking help for 15 plus yrs and records to prove it. Dr mitchel lying and not doing his job has also cost me several hundred thousand if not millions over 10 to 15 years in lost ability to work and a liability case dr mitchel tossed because of not doing proper care or testsand handling my case properly and claiming im fine refusing to bleieve me because hes a younh dr that said i cant hurt that much and now i cant walk thanks to mercy and dr mitchel and other drs who been involved Now because brandon mitchel has lied and not treated me properly for my condition and refused any pain medication like was previously prescribed in pain management before pain dr got caught for fraud like mercy is about too ican hardly walk most days and in excruciating pain and will have to have knee and hip surgeries probably to get staryed and who knows aboyt my back now that im with different drs that havent lied to me yet. brandon mitchell and every other dr in my med records whos been lying because im only 34 now or theyre frauding insurance needs to stop and they deserve to lose their license to practice medicine anywhere Dr morgan was a joke performed nosed surgery destroyed my sinus way worse horribke issues and excruciating pain from his hack job surgery also.

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

This clinic did testing to determine that I did not have minaries. Another two clinics told me that…read moreI was losing my hearing, and had mineries. Iowa clinic got it right. The physician was helpful and kind. And the person doing the testing was thorough and considerate. Thank you, Iowa, clinic E N T.

Dr petts is awesome. She gets to know her patients and provides great service. Every time I call…read morewith a question I receive a call back that day or early the next day (if I call very late in the day). Dr petts and her team are always willing to listen to concerns and explain everything in great detail. They are usually pretty much on time for appointments-which is a huge plus. The only negative thing I can say is there computer system will only schedule out a couple months-but if you need a six month appointment they do send a letter to remind you to schedule it.

The receptionists were super nice, able to answers any/all questions, & my wait times for doctors…read moreand nurses were short. They were able to book my surgery very quickly & gave me phone numbers to speak to anyone if i had questions about anything.

DMOS has been so great for me. Really thankful they are local, always available. Doctors and staff…read moreare so friendly!

this clinic is amazing - my son had been going to Wolfe eye clinic in West Des Moines for about 3…read moreyears after he endured a paper cut at school ! I felt from the very beginning our doctor never really listened or cared for my son - but was too afraid to switch doctors since everyone told me they were the best. a few years into his care- his bad eye got scratched again and this time it got infected. I was desperate to get him into a specialist and his doctor at Wolfe couldn't get him in for another month. I knew we couldn't wait. I started calling around trying to get him in to see someone right away. PHYSICIANS eye clinic was first on my list and they had a cancellation and was able to get my son in the next day. from the front desk , to the nurse taking him back- to the doctor / s ( we have seen 2 at this clinic ) I could tell - we had finally landed in a place that cared. his primary doctor is Mrs. Amspaugh - she is a mom too , on top of being a doctor and you can tell she really cares. she is super smart - but does't treat you any less , like at WOLFE. I know her schedule was packed for the next few weeks but she literally would get my son in everyday on her lunch hour to follow up with his eye. after a few weeks under her care, she went on vacation and left us with her co/worker - Mr. Hassan - who is just as smart and kind. we feel so grateful to have stumbled upon this office , filled with a staff of very smart , kind , helpful - caring doctors & staff. Thank you for taking such good care of my son ! our journey is not over with you all - but I do feel , we have finally made it into the right hands. Dawn Bernardo

Worst eye clinic ever. The last time I was seen I got there 15 minutes before my appointment,…read morewaited an additional 28 minutes before I was seen. I called this year letting them know I was running late and they said I had 15 minutes grace period....I checked in 18 minutes after my scheduled appointment, 3 minutes after GRACE and they would not see me. Horrible way to conduct business. If you are a professional in DM and your job is demanding, don't do business here! They don't care!

I have AGS. My levels are .32; anything over .10 is positive so mine are nearly three times the…read moreminimum positive result. The Public Health nurse who called me said I should see an allergist and get a prescription for epi pens because AGS is weird and even with low levels I could have an anaphylactic reaction (and as it turns out the absolute gastrointestinal misery I went through that spurred me to get the testing *was* a form of anaphylactic reaction). Unfortunately I chose this place. Over $600 to be told the AGS levels on my blood test were "likely a false positive" and therefore no Epi was prescribed. Visit notes list several things that were not actually done and says I likely have "food intolerance", not an allergy. Completely disregarded the fact that AGS is a reaction to a SUGAR molecule while the limited scratch tests he did on me check reactions to PROTEINS (which is why they are NOT reliable for testing for AGS). Did NOT prescribe an Epi for me, so I just starved my way through a two-week camping trip for fear of potential reaction. My visit notes also suggest a "pork sausage challenge" at the office over 4 hours to rule out AGS. That's NOT the way AGS works. With AGS you can eat something one time and not react at all, and have the exact same thing two days later and have a bad reaction. It's a crap shoot. It's just plain dangerous to suggest to someone they're not AGS based on the fact that they don't react within a few hours to *one* in-office challenge. What happens when someone celebrates with a nice steak dinner because this doctor said they had a false positive, and they wake up in hospital or worse because *that's* when their body decided to react?? I also do NOT appreciate the complete lack of transparency with respect to pricing. Prices and fees should be clearly communicated BEFORE testing so the patient can make an informed decision as to whether to proceed. I feel like the over $600 I was charged for this one short visit with minor testing was a massive overcharge. I won't be going back.

Dr. Vuong was laughing and reading City View with a nurse. I had a full-on panic attack while I was…read morein the waiting room . Waiting half naked to get poked 86 times and not feeling well. This to me was not professional at all. Dr Vaughn was not nice at all. And because of this I had a panic attack and needed a female nurse to be in the room. I would definitely not recommend go somewhere else. I should have.

I felt I had reached my "end's wit" today while attempting to gain access to my patient portal…read more Clearly, my lack of computer skills were on full display. I called the office and was referred to Susan, who offered to walk me through the process over the phone. Still, I was not able to get access. Now, here is the very amazing thing. Sensing I was still frustrated, she offered to have me come in and she would help me step by step. I told her I'd be there in 10 minutes. She was actually waiting for me at the front desk when I arrived. This woman was incredible. She was so kind and patient and calm, which is exactly what I needed today. Susan was able to spot what the issue was, which allowed me to access my account. Problem solved. Susan didn't send me a link to click on or a toll free number to call. She just sat down and helped me. She didn't judge me. She didn't make excuses. She saw I had a problem and knew I needed her help. West Des Moines Ob/GYN is a world class medical practice of experienced doctors and nursing staff that has provided my medical care for over 20 years. I can't imagine going anywhere else. But, today, I needed Susan in billing.... and she really came through for me. I wish I could return the favor to her. If you are new to the area or if you are thinking about making a change, you will not find a better provider in central Iowa. And, for you ladies in Ankeny, they have a new location there.

Most certainly NOT an environment of "women helping women". Save yourself the frustration and go…read moreelsewhere. Dismal experience with their WDM office.

My kid's ear swallowed an earring back piece so we had to come here for minor surgery today…read more Check in and co-pay process was done online beforehand, which made everything super easy. Everyone was friendly. Bedside demeanor was mostly neutral, which is fine, but maybe a little off putting if you're used to or prefer extra warm and fuzzy. Dr. Liudahl did an excellent job of keeping her focus despite my little one's tears and screaming.

Iowa Clinic ENT is great for regular check ups on your needs, however if you have any type of major…read moreneed to been seen in a reasonable time, forget it! You will be offered an appointment in a month when you call in due to extreme pain in your ear; fear of ear drum rupturing. I in the past have been nothing but supportive of this clinic; Dr. Douglas Schulte was the absolute BEST!! In the last year it has been AWFUL to try and get any type of appointment timely. Sadly I will look for a new ENT Office.