On July 8, 2026, I brought my 2026 Hyundai Tucson to the Hyundai Service Department located at 4960…read moreNorth State Road 7, Coconut Creek, FL 33073, for a recall service. Scheduling my appointment over the phone was quick, easy, and hassle-free. My appointment was scheduled for 8:00 AM, but I arrived early at 7:15 AM and was the first customer waiting in the service drive. While I waited for the service department to open, one of the sales associates came outside to acknowledge me, which I thought was a thoughtful gesture. Once the doors opened, I was greeted by Frank Picciotti, my Service Advisor. Frank was professional, friendly, and welcoming from the very beginning. He reviewed the reason for my visit, asked a few questions, had me sign the necessary paperwork, and invited me to relax in the customer lounge, where fresh brewed coffee was available. Since I needed to get to work, I arranged for a ride, and Frank explained that the software recall update could take anywhere from 1 to 4 hours. What impressed me the most was his communication throughout the entire process. He promised to keep me informed every step of the way through text messages, and he absolutely delivered. I received updates through a convenient link, letting me know the progress of my vehicle, and another notification when the service was completed and my Hyundai was ready for pickup. Being able to go to work without worrying about calling for updates made the entire experience completely stress-free. Excellent communication like that makes a huge difference, and Frank exceeded my expectations. Thank you, Frank Picciotti, for your outstanding customer service and for making sure my Hyundai Tucson received the necessary software update to keep it operating safely and performing at its best. It's reassuring to know my vehicle is up to date, and I truly appreciate the care and professionalism you showed throughout my visit. Thank you for a wonderful service experience! Maria E.

Hector Zapata greeted us as we walked in…read more With any Car Dealership we are wary, but to my surprise, Hector was patient, and polite. He walked us through the process, showed us their inventory and most importantly matched our payment we wanted. Two other dealerships (Mazda was flat out not going to work with us) couldn't do that. Hector did and he made the sale. Honestly the Hyundai Tuscon model we bought 2026 is so elegant, drives absolutely amazing. We didn't go in to buy, had never owned a Hyundai, but it was 7,000$ less than our old Mazda CX and hands down rides better, better gas milage and again, all thanks to Hector for helping us match our payment we wanted and taking great care of us from A to Z.

I just have to say these people really take care of you !…read more Mark Evans is the best Service Advisor. He calls you back no matter how busy he gets and, trust me, he is very busy there! But I can always rely on him if anything goes wrong with my car. Michael Colon is the best in sales. He will find you the car that you like and you can afford! No selling tricks and no pressure. He is just good at what he does - HELPING people find the right car! You are in good hands with these guys. Everyone is super friendly and efficient!

Absolutely the worse customer service I've ever experienced at a dealership. Had to go to the…read moredealership 6 times after leasing a new car. Only time anyone there would reach out was to ask for a 5 star review but gave a 1 star performance. I tried calling, texting, emailing and had to drive there in person to try to speak to my sales associate and a manager. Then after I was still having issues and asked to speak to the GM I was denied speaking to a manager and the GSM wouldn't come talk to me and sent someone else "to deal with me" and half the time I went in my sales associate wasn't even there. Definitely wouldn't recommend going there to purchase your next vehicle.

I always have had an excellent experience when I go Coconut Creek Hyundai service department when…read moreworking with Mario. He works with my protection plan company to see what is or is not covered. He is an excellent service advisor. Even though there is another Hyundai dealership closer to me I make to trip to see Mario. Because of the excellent service I get at Coconut Creek Hyundai service department my next car (a 2027 Tucson) will be there.

This is our fourth car lease with Coconut Creek Hyundai, and we have had only positive experiences…read morewith George "Anton" Zein. He is always professional, friendly, and courteous, making the entire process smooth and stress-free. We truly appreciate his excellent service and highly recommend him and we look forward to working with him in the future. FIVE BRIGHT STARS FOR COCONUT CREEK HYUNDAI ALL AROUND

I had the pleasure of working with Jonathan Boksa during my recent visit to Hendrickson Toyota, and…read moreI cannot recommend him highly enough! From the moment I walked in, he made me feel completely at ease. He was genuinely warm, personable, and extremely knowledgeable about the vehicles I was interested in. What truly stood out to me was how patient and thorough he was in answering all of my questions. I never felt rushed or pressured, which is so rare in car-buying experiences. He took the time to really understand my needs and made sure I felt confident in my decision. It's clear that Jonathan genuinely cares about his customers and takes pride in his work. If you're looking for a top-tier salesperson who will guide you with integrity and kindness, look no further than Jonathan Boksa at Al Hendrickson Toyota!

Usually buying a car from a dealership is never very pleasant but since it was what I had to do, I…read morehad an open mind on the experience. To start, WALK past the vulture sales guys standing on the outside stairs. They opened the foor and I walked in to pick out my salesperson. My money, my choice! A very nice salesman approached us very politely inside and we started the process of test driving and then negotiating. I like the sales guy Jorge (KIKÉ) because he knew enough about the features of the vehicle eventhough he has just started working at the dealership 2 weeks earlier. Nice young guy who was eager but also eager to learn. Throughout the sales process, there was his boss, and his bosses boss that finally had enough power to get the deal done. This is where the process stinks but it is out of their hands. We arrived at 10am on a Friday and thankfully by 3:30, I was driving off the lot with my new car. There is way too much paperwork and time wasted from the handshake deal to writing a check and finally driving away. I was drained and a little exhausted in the end. The dealership itself is nothing fancy and there are no showroom vehicles to waste selling space. Just a large indoor office with lots of tables for negotiating and some small offices for the managers. I enjoyed the complimentary bottled water and fresh popped pop-corn. Hopefully my visits for the complimentary service will be more efficient.

I had a great experience & Duane Hall my client advisor was excellent to deal with…read more I love my new car & recommend Duane Hall @ BMW of Coconut Creek

I bought a brand new bmw I needed to connect my phone. I pulled in and asked to speak with a…read moregenius, they advised me that since I didn't buy the vehicle there that one would not be available to me... BMW you can do better, I bought 15 vehicles in this year from the Dealer. I Just happened to be near this dealer at this moment.... If you buy from this dealer I would imagine that they would not go the extra mile for you. I would pass and pick another dealer....

We've been customers of JM lexus both for service and sales .. since 2015 !…read moreAlways impressed by the service and also we've been blessed by two wonderful service Reps! Casey for the longest time and for the past few years the wonderful Deliah Cordona. She is the epitome of good service with a smile ! No BS and very techie and truthful . She is a wonderful brand ambassador for the brilliant JM lexus service department . I've told many Lexus and Toyota owners to try them out and they've always come back satisfied . In this world of flaky deals you will never be disappointed if you book JM lexus for a service

My purchase there in January 2026 was perfectly fine. Getting my new license plate was not fun,…read moreand required many calls and emails, but I finally got them the day that temps expired. But the reason I don't recommend JM Lexus revolves around the Service Department... I brought my Lexus RZ to JM Lexus in Margate on July 21st for its complimentary 6-month / 5,000-mile service. Because this is an electric vehicle, there are no oil changes, the tire rotation is literally the only physical maintenance task required for this visit, alongside a basic systems check and a recall software update. Knowing how service departments in South Florida can sometimes be, I took a precaution before dropping off my vehicle: I discreetly marked each tire in a different specific location with White-Out. Unfortunately, my caution proved completely justified. 1. The Maintenance That Wasn't Done After waiting about an hour and a half, my vehicle was brought out. Before driving off, I decided to double-check my tire marks. Not a single tire had been moved. They signed off on the service without actually performing the one single maintenance task required for the visit. When I brought this to the service department's attention and showed them my markings, there was no pushback--the proof was undeniable. They took the vehicle back to actually perform the rotation. The technician's excuse was that he didn't realize the tires needed to be rotated because "some RZs have staggered front and rear sizes." Every single tire on my vehicle clearly displays its size on the sidewall and you can plainly see all four are completely identical. Lexus should have detailed service Instructions and quality control checklists for every specific model and trim level. The fact that basic quality control checklists aren't even checked before signing off on work speaks volumes. 2. Interior Stains After waiting a second time for the rotation to be completed, I got back into my vehicle only to find grease and dirt stains smeared across my aftermarket leather floor mats, around the driver-side window buttons, and across the driver door speaker grille. While I don't know who specifically made the stains, it was very disappointing. To their credit, the staff apologized and had detailing clean the vehicle quickly, but it was yet another frustrating delay. 3. Recall Software Update & Unresolved Electronic Glitches Once the interior was cleaned, I finally left the dealership. As I drove, I immediately noticed a serious issue with the panoramic camera view: digital black boxes and corrupted artifacts were appearing under and around the vehicle in real-time while driving and backing up, presumably triggered by the recall software update. I turned right around and returned to the dealership for a third time. After attempting a full electronics reset and inspecting the cameras, the service team was unable to fix the issue. This glitch remains completely unresolved. They informed me it had to be escalated to a specialist (referred to as a "DS," whatever that is) for a future visit. To make matters worse, I was promised an email summary with a tracking case number by today, but true to form, I received nothing. What should have been a routine service visit turned into a multi-hour ordeal involving: -Skipped maintenance on the only physical service task required for an EV. -Interior stains that required an extra trip to detailing. -A corrupted camera system following a recall update that remains unfixed. -Zero follow-through on promised case documentation. My takeaway from this experience is that JM Lexus operates as such a high-volume dealership that basic attention to detail has been completely lost. From skipping basic maintenance to sloppy vehicle handling and unresolved tech glitches, they completely failed at basic quality control and customer communication. They have lost my trust entirely. If you choose to service your vehicle here, I strongly suggest double-checking every single piece of work before driving off.

I've been a loyal customer for nearly 30 years, and John Shorter is a huge reason why. Over the…read moredecades, I've purchased and leased multiple vehicles, and I can honestly say I have never had a better car buying experience anywhere else. John is, without question, the best salesperson I've ever encountered. He makes the leasing and purchasing process smooth, straightforward, and actually enjoyable. Everything is handled as quickly and efficiently as possible, with no hidden fees, no surprises, and no confusing explanations. What truly sets John apart is his transparency, professionalism, and knowledge. He takes the time to make sure you understand everything and always makes you feel valued as a customer. Rob (GM), Javier & Robert (Finance) are stellar too. I just leased my, I think, 10th vehicle yesterday (05/17/26). After almost 30 years of working with this dealership , I wouldn't go anywhere else. Highly recommend to anyone looking for an honest, stress-free car buying or leasing experience, make sure to ask for John Shorter

What a wonderful dealership, it's beautiful and it has nice clean restrooms! Their cars are great,…read moreI have had four of them! First, an EOS, a hardtop convertible, which I loved, but they don't make them anymore, but they should! A Jetta and two Passssts! My favorite part of stopping into Volkswagen is to see all the great people that work there. Rob, the owner/president is very nice. The salesmen are all great, but my favorites are John Shorter and Daniel, but my FAVORITE guy is the finance man, Phil, he's the best!!!! I highly recommend any of their cars and their service department is terrific!!!

I had a mixed experience, but I absolutely have to highlight two people who made a big…read moredifference--Hedes and Donald Roberts. Hedes was amazing. She stayed on top of everything, followed up with me regularly, and kept me updated on promotions. Because of her, I was finally able to upgrade my 2022 GV70 to a 2026. She was patient, professional, and truly cared about helping me--big shoutout to her! Donald in finance was also great. He made sure my husband and I understood everything clearly, which made the process feel easy and comfortable. On the downside, my experience with manager Odell wasn't the best. I went to the Coconut Creek location five times, and even though promises were made, things kept changing once I got there, which was frustrating. I also had an uncomfortable moment at another Genesis location when a salesperson told me I had a "white person credit score" after I shared my score (864). That comment didn't sit right with me at all and felt inappropriate. Overall, Hedes and Donald really saved the experience for me. They are the reason I'm leaving this review.

Bait and Switch dealer. They claim price transparency then add fees to the price after arriving at…read morethe dealer. Finance Manager and salesman Horati, reneged on a deal that was reached. The car was being registered in NH which has no sales tax. Rather than crediting me back the sales tax from Florida , they attempted to keep it to enhance their profit. I had already sold a stock fund to wire the funds which was already set up. salesman was also disrespectful and a liar. Beware, this dealer will renege on a deal or cheat the taxing authority to make it work for them.

When I found The Deal Creator on Yelp, I thought the glowing reviews MUST be exaggerated. As a…read morebusiness owner myself, I know it's virtually impossible these days to get 34 5-star reviews from 35 total reviewers. Well, now it's 35 5-star reviews after my excellent experience with this company. David is not only a bonafide expert in the art of buying/selling/leasing cars, he is a gentleman and a "people-person". He clearly enjoys helping his clients and he certainly helped me a great deal.

Professional is an understatement Responsive, Courteous,…read moreExpert, Friendly all the things you want. I didn't realize how little I knew about cars until I met David. I thought I was just going to use his services to save money since he can get much better rates than an individual can and no BS get real pricing car fax etc. But he explained to me certain cars I considered different years were different and certain cars while great on the surface didn't have long -term reliability and had no problem being transparent. He knows which dealers are crooks vs realiable and was a breath of fresh air not to be sold to walk into a dealership. We did a 180 on what was best for my family (which is where he started). Can't reccomend this service enough. USE HIM FROM THE BEGINNING and Dont wait. Save yourself time and money now through the treacherous car buying process!

I received a groupon gift for 5 laps in an exotic car of my choice. The choices were Lamborghini,…read moreFerrari or Nissan GTR. We arrived a few minutes late but were warmly greeted by the "TSMP Exotic Driving Event" team. After signing some legal documents I watched as other customers raced around the road course track with screeching tires and revving motors. I became a little nervous and anxious as my turn to drive the Lamborghini was soon approaching. I received a little coaching from one of the crew members and then was allowed to sit in the car to take pictures, adjust the seat and get acquainted with the car. My "ride-along" team member got in and the experience began! As the motor was started I buckled my seatbelt, adjusted my seat, took a deep breath and away we went! The first 2 laps were kind of wasted because I was trying to get the feel for a car I had never driven before. The next three laps were an adrenaline rush! As I raced around the road course my "ride-along" team member shifted the touch button gears so I could maximise the cars speed and agility. The last lap was my best as I screamed through the straightaway and veered hard into the corners! WOW what an adventure!!!!! On a last note: You can also have of veteran driver race you around the track possibly reaching the maximum potential of the cars handling and top speeds out on the course. It was exhilarating just watching those guys run around the course with their ride along customers LOL....

Great deal on Groupon!…read more This is out in the middle of nowhere so leave in plenty of time. When booking this experience toy get the choice of a Lamborghini, Ferrari or Nissan GT. Today wad went with the 5 laps. It goes quick so enjoy.