1. Lotus Massage Studio

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Highland, IN

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Lotus Massage Studio

1.0 (1 review)
Closed • 9:00 am - 3:00 pm

Services - Lotus Massage Studio

Therapeutic massage

Reflexology massage

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7 years ago

Poor communication and refused to honor a Groupon. Unprofessional, find another place to get a massage.

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Machele W.

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Motus Integrative Health - Gigi Favela, MT

Motus Integrative Health

3.0(8 reviews)
2.1 mi

One Star--Because Zero Isn't an Option…read more I've waited over a year to write this review--partly because I'm a hopeful person, and partly because I thought maybe things would improve. Spoiler alert: they didn't. When I first started coming here, I loved it. I saw both the chiropractor and the massage therapist regularly and thought I had found my healing oasis. The chiropractor was fantastic... until they left for greener pastures about a month in (and honestly, I can't blame them). Not long after, the clinic decided to stop accepting insurance for massage therapy. Annoying? Sure. Understandable? Possibly. But here's where things went completely off the rails. Suddenly, I started being scheduled for doctor's appointments--without being told. I'd show up expecting a quick adjustment, and they'd casually inform me I needed to see the doctor first. Surprise! If I had the time, maybe that wouldn't be so bad. But I don't carry around a spare 30-60 minutes like I carry lip balm. I asked them (politely!) to please notify me before scheduling anything else. They agreed. And then... they did it again. This time, I had to leave. I had things to do, like most humans with jobs. They nodded, said they understood. And then bam! a late cancellation fee showed up like an unexpected plot twist--except not the fun kind. The kind that hits your wallet. I tried calling. I left messages. I played phone tag with ghosts. No manager ever called me back. Six months later, they charged my card on file without warning. I disputed it with my health savings account, but the clinic claimed I canceled late--on an appointment I didn't even schedule. They created a mystery appointment and then charged me for not showing up to the mystery. Sherlock Holmes couldn't solve that one. Bottom line: I came here for wellness and left with a headache and a bill. If you value transparency, communication, and your bank account, I'd suggest you look elsewhere.

Christian is great! But only 1 manager for 3 offices? And the only one who can answer questions…read moreregarding your EOB. They bill out for the facility not the specific Dr so now my on processed out of network, just so they can get paid.

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Lotus Massage Studio - massage_therapy - Updated October 2026

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