I received an excellent massage here…read more The pressure was firm and my therapist, Angela, was very polite and attentive to the pain points in my muscles. As I have RA, I did feel relief in some of my joints for a few days after the massage. It was not overpriced nor any upsell compared to other chain locations. I will return.

Great massage here. Place is clean and affordable. Limited English by the staff, but they are…read morebeautiful and the massage is better than expected for a strip mall place. I always leave happy and relaxed.

Excellent salon with competitive pricing. I am a new client and have received a highlight, cut,…read moreemergency up-do and make up! I am very impressed by the services. Professional and polished stylists. Front desk is on point. Make up and Up-Do were excellent and booked at the last minute. They were willing and able to accommodate. Jamie did my highlight, cut and blow out! She is fabulous. Highly recommend this salon!

I visited Emily at Enzo Salon & Spa for a simple blunt cut, but the experience was disappointing…read morefrom start to finish. I asked for a light trim, yet about four inches were cut off, the ends were uneven, and my hair was repeatedly flat-ironed without heat protectant, causing visible damage. The billing experience was even worse. At checkout, I asked for my $78 haircut to be totaled at $100 (a $22 tip). Instead, a $100 tip was added -- bringing the total to $178, which is a 128% tip. This was done without any confirmation or verification on their end. I didn't realize the mistake until I checked my receipt days later, and the amount was so unreasonable that it felt dishonest. When I contacted the owner, Julie Campbell, I was told that a $78 refund had been issued. There was no apology or acknowledgment of the error. Because of the service issues and the incorrect charge, I cannot recommend this salon. Double-check your receipt before leaving.

Customer service and management experience wasn't worth my time or money. Stay away. Communication…read morewas the biggest flaw. After arriving for an appointment and brought into a room for massage. I was informed that the service I paid for wasn't possible due to restrictions of the masseuse who recently had surgery. The masseuse blamed management for not giving her clients a heads up prior to showing up and mentioned how other clients experienced the same last minute notice after arriving and forced to reschedule once they had arrived. I have a busy schedule like many others so a heads up would have been appreciated. There are other factors that went into this rating but management never apologized or tried to correct this horrible experience. Customer satisfaction should be priority especially in this particular industry. Find a better company if customer service is important to you

Do not recommend Massage Envy Oswego, especially for prenatal massage…read more I joined as a member a few months ago at the start of my pregnancy. Scheduling prenatal massages has been a bit difficult but overall not bad (I was told there's only 1 person that offers prenatal massages and they book up fast). Fast forward to the end of my pregnancy and trying to cancel - it's been a nightmare. I called on 9/24 and was told the manager would need to contact me so I gave my contact info and was never contacted by a manager. I received a phone call the next day and was then told to "stop by sometime" to sign cancellation paperwork. As you may imagine, I've been super busy with working, doctors appointments, getting things ready for baby and just stopped by yesterday 10/9 to sign the paperwork, as i had thought it was just a formality. I then see it takes 10 days to "process" the cancellation from the day you sign. I was never told this so now I need to reach out and get approval to not be billed for this month even though I first called in September to cancel. I've never had a membership where I've needed to jump through more hoops to cancel... Today, I called to speak with the manager Samantha and she could not have been less caring if she tried. I told her I was disappointed in the lack of flexibility for a pregnant woman and explained my situation and that I may be having an emergency c-section tomorrow but I won't know until I have my scan tomorrow morning. She didn't care and said if I had a massage booked later that day and needed to cancel same day (even due to HAVING A BABY) that I would still get charged the cancellation fee. Then, I had asked for a little flexibility on using my services before they expire. As mentioned, I will be having a c-section and will be healing so I can't get a massage...not to mention I will have a newborn. Once again, not an ounce of empathy she just said nope, they expire 60 days after cancellation. I am a firm believer that there's always something that can be done and she could offer me a gift card for a free massage or something. I mentioned that and she refused. I am so disappointed in massage envy and how they treat pregnant women and will absolutely remember this moving forward and will get a massage literally anywhere but here. I don't understand how a place can advertise prenatal services yet be this cold and unwilling to help during a difficult time.

Don't waste your time or money, drove 30 min to this location and specified what I wanted in the…read moremassage and for 45 min my upper back was massaged with a towel on no oils or actual real massage. Please don't go here save your money and go to a real masseuse. Also after the massage the girl demanded a tip, which of course I denied, complete waste of time and money.

From the owner: Sun Massage has many benefits. There are many different types of massage therapy…read more we provide for our customers Relieves: Stress of Tension , Chronic Pain, Headache, Backache, Muscular Spasm, Cramp Improves: Quality of Sleep, Joint Movement, Muscle Tone, Blood Circulation, Digestive Efficiency, Elimination of Toxins Deep Tissue | Swedish | Shiatsu | Hot Oil | Thai Massage

Got the deep tissue massage, whole body feel really relaxed. Best massage in town. Definitely will…read morecome back again.

Over Priced Actual…read moretime of massage Massage could've been better Better technique I will try one more time