similar story as others... someone else ordered me flowers and the ones that showed up were nothing…read morelike the photo. The person who ordered them FOR ME complained to the company that outsourced to them. They called me and left a VERY curt message saying they were going to pick them up and to leave them outside. I was confused so I called back and a woman was equally curt and refused to disucss it and told me to leave them outside (in below freezing weather) to kill them and any joy that might be derived from them. I left them out for a couple of hours and then brought them back in to respect the life of the flowers that gave their lives... they never showed up. If you don't like spreading joy and happiness... maybe don't have a flower shop?

Yesterday I received this beautiful bouquet of flowers from my guy. Every flower is so fresh. The…read moreroses smell wonderful. Lots of buds to watch them open. Love the mix of daisies and carnations with the roses. The vase really is a beautiful keepsake. Thank you so much for your attention to detail. I was pleasantly surprised!

I typically enjoy supporting local businesses, but unfortunately this was one of the worst customer…read moreservice experiences I've ever had. I ordered flowers for my wife's birthday through FTD, and the arrangement was fulfilled by this local flower shop. The arrangement that was delivered looked nothing like the photo I ordered and paid approximately $100 for. It contained only six roses, unbloomed lilies, and came in a plastic vase. It was nowhere near the quality that was advertised. After receiving the arrangement, I contacted FTD to express my concerns. They agreed the order was unacceptable and informed me that it would be re-delivered. Instead of simply resolving the issue, I began receiving multiple voicemails from Nicole at the flower shop. She first called me and then later called again, addressing my wife by name. During that voicemail, she falsely claimed that I had refused to pay for the order and that I had blocked her, neither of which was true. She told us to place the flowers outside and she would pick them up and re-arrange, something that was not stated by FTD. I returned the call using the same number she had called from. During that conversation, Nicole called me a "dickhead" and hung up. When I called the shop directly to try to have a calm, respectful conversation, she immediately became confrontational. I even asked if we could have a civilized discussion, but instead she spoke to me in a condescending manner, saying things like, "Let me dumb it down for you." She claimed that I paid less through FTD, and received more, and that I had selected an option that allowed her to substitute and make it however she wanted. Before ending the call, she called me a "meathead," accused me of harassing her, and told me not to call again. My expectation was simple: if I pay for a $100 floral arrangement, I expect to receive something that reasonably resembles what was advertised. I also expect to be treated with professionalism when trying to resolve a legitimate customer service issue. The quality of the arrangement was disappointing, but the way this situation was handled was far worse. Based on this experience, I will no longer use FTD, and I certainly cannot recommend this flower shop to anyone looking for quality products or professional customer service. Save yourself the money and go buy a bouquet at your local Giant Eagle.

I am blown away by the awful experience I had trying to order flowers for a funeral with Crall's…read more I was the first person to call and other family members would have been calling shortly after me. The lady that answered the phone was very nice but when I started with the first order and said we wanted yellow roses an awful woman next to her started mouthing off with a very rude attitude saying- No ! No ! No ! We are not doing that ! he can order a basket but we are not getting that specific on what he gets. Not only did I end the call but I quickly called other family members and told them not to call there and we needed to find another florist. We then received excellent service from Creative Elegance Floral in Belle Vernon.

I called in to request an arrangement for a funeral in Monongahela. The floral shop near the…read morefuneral home did not have great reviews so I had to expand my search area. The person taking my order was very helpful, they charged no delivery fee even though it was further away and they put together a very nice arrangement with minimal guidance. It was delivered on time and looked beautiful!

From the owner: Creative Elegance, High Quality Gifts, High-End Gifts, Unique Gifts…read more Products: Custom Arrangements, Gourmet Foods, Holiday Decor, Seasonal Home Decor, Fresh Flowers, Baby Gifts, Bereavement Gifts, Candles, Custom-Made Body Care Products, Funeral Arrangements, Greeting Cards, Jewelry, Pottery, Prom Arrangements, Wedding Arrangements, Wedding Gifts, Wreaths, Home Décor. Services: Weddings, Funerals, Prom, Special Events, Baby Showers, Bridal Showers, Gift Baskets, Design Consultations, Delivery, School Dances. Brands: Demdaco, Maril Candles, The Cheesecake Fairy, Woodstock Chimes.

They created the most beautiful arrangement for my mom's birthday! It was absolutely gorgeous and…read moreeven more beautiful than I imagined. You can tell so much care and thought went into it. My mom loved it! Highly recommend!

I ordered a treat basket to be delivered to a hospital. They made every effort to stock it full of…read morename brand items I had suggested. It was beautifully wrapped and an excellent value. The service over the phone was kind, professional and top notch.

One of my favorite spots on Mt. Washington! They have beautiful flowers, great gifts from local…read morevendors, and fun festivals/markets every month. The staff is always so helpful and kind, and bonus points for the cutest shop pup!

Great eye with how they creatively bundle the flower bouquets . My wife loved the flowers and they…read morelasted about 2 weeks.

Every arrangement from The Tilted Tulip is a stunning work of art--elegant, creative, and…read morerefreshingly different--each bloom a tribute to beauty and imagination. Lori you are truly an artist!

Let me start by saying how amazed I am by the unique & incredible works of art this florist…read morecreates!!! We all see the normal and somewhat boring arrangements seen on the online sites. I can guarantee with certainty that anything ordered at the Tilted Tulip will have a total WOW factor! Living in Florida, it is hard to trust a florist 1000 miles away but after finding this place, I will never again trust another florist to handle my needs in the Mon Valley or even Pittsburgh area for that matter! Gorgeous creations! Beautiful works of art! Recommend to all!

Thank you! I live in Texas and had to internet search for a florist in Pittsburgh for my Mom's…read morefuneral. Both my brother and I would be sending arrangements. We chose Eiseltown and we are sooo glad we did. The arrangements that arrived were lovely and so much more beautiful than we could have imagined. Darlene and staff should be so proud of their work and the joy they are giving to others! Again, Thank You!

Excellent service with a very personal touch!! Darlene went above and beyond to make sure I had the…read moreprefect bouquet for my daughter's Medical School graduation.