I had my deck replaced last June, 2021. Mid January, I looked out my kitchen window and saw 1…read moresection had come apart. The lower rail came out of the bracket. I called and Marcelo came out and looked and said he would get back to me. I paid cash. 3 weeks later I still have not heard and have called back and even sent an email to Marcelo. Read the comment on the Better Business Bureau site. It is identical. They are glad to take your money, but unwilling to repair a faulty part or poor installation. Kathleen M An update. Today a very nice young man came and easily fixed the railing. It took all of about 5 minutes. I am grateful. I will give 4 because of him but 3 to the company because of the effort it took to get this done.

I am submitting this complaint on behalf of my 87-year-old grandmother…read more On October 21, 2025, my grandmother contracted with Deck Man LLC to repair, restain, and weather-seal her existing deck. The deck had some relatively minor issues at the time, including a few loose boards and screws that were coming up. The primary purpose of the work was to address those issues and refresh and properly seal the existing stain. My grandmother paid a $1,300.00 deposit by check. Ultimately, she paid approximately $5,595.00 for the work, which was more than the amount she was initially quoted. Unfortunately, within only a few months of the work being completed, the condition of the deck had deteriorated significantly. The paint/stain began peeling extensively, and it did not appear that the deck had been properly sealed. In fact, when someone walked across the deck, the coating would transfer onto the bottoms of their shoes. The deck looked extremely poor despite the substantial amount my grandmother had paid to have it repaired, restained, and weather-sealed. My grandmother attempted to contact Deck Man LLC herself by telephone and text message. Because of her age and limited familiarity with technology, she inadvertently sent some text messages to landline numbers and was not able to effectively communicate with the company through those messages. She also did not receive meaningful responses to her attempts to obtain assistance. When I visited my grandmother at the beginning of July, I personally took over trying to resolve the matter. I made extensive efforts to contact representatives of Deck Man LLC and spoke with Andrea Alcantara and Marcello on multiple occasions. We were repeatedly told that the problem would be taken care of. Unfortunately, weeks went by with repeated delays, excuses, and missed appointments. On more than one occasion, representatives were supposed to come to my grandmother's home but did not show up and did not provide adequate notice. When we attempted to follow up, our communications were either unanswered or we were told that weather was preventing the work from being completed. Eventually, someone was sent to my grandmother's property to power wash the deck in preparation for having it restained and resealed. The power-washing process occurred in July. Even the individual who performed the power washing commented that the deck had been done poorly. At that point, we believed the company was finally going to correct the defective work. In addition to the peeling and improperly finished surface, screws that had been addressed during the original repair were already sticking up again after only a few months. This is particularly concerning because my grandmother is 87 years old and the protruding screws present a potential trip or injury hazard. After the power washing in July, however, the company again stopped communicating with us. We heard nothing further regarding completion of the promised restaining, sealing, and repairs. The company eventually scheduled someone to come to my grandmother's home on September 14 between 5:00 and 7:00 p.m. Once again, no one showed up and we received no call or other meaningful notice that the appointment would not be honored. I have retained email correspondence and other documentation supporting the history of communications, scheduled appointments, promises to correct the work, and the company's repeated failure to follow through. At this point, my grandmother has paid thousands of dollars for work that did not remain in acceptable condition and for which promised corrective work has still not been completed. She has made numerous good-faith attempts to give Deck Man LLC the opportunity to correct the problem, but the company has repeatedly failed to do so. We have had enough of the runaround.

DJ Fence made the entire deck repair process simple from start to finish. Lorenzo was fantastic to…read morework with--he provided a transparent breakdown of the work, clearly explained the options, and made sure there were no surprises along the way. Scheduling was easy, communication was excellent, and the project was completed professionally. If you're looking for deck repairs or fencing work, I highly recommend DJ Fence and especially Lorenzo for his knowledge, transparency, and great customer service. The repairs were done well and they made sure to go out of their way to answer all questions.

Gave me an estimate 3x higher than anyone else. When I questioned it, the gentleman had to "go back…read moreto the office" to see why it was so high and still came back 2x higher than the crew I went with. He was really nice though

We decided to tear out our old deck and have a new composite deck installed. We got five quotes and…read moreafter multiple conversations and messages with all the contractors, We decided on EcoDecks due to how Russ answered all of our questions. We are really happy we chose EcoDecks to do our deck. From start to finish they have been transparent with all the details, changes and inspections. The crew that came out and did the work have been easy to work with and very meticulous when it mattered in the deck details. The guys showed up every morning and worked steadily throughout the day and completed our project in the timeframe given. We now have a beautiful new deck with TimberTech decking which we are thrilled with. I highly recommend this company as they did exactly what they promised and in the timeframe they promised it. Russ was a pleasure to work with and answered all my many questions with a smile.

Very impressed with the high level of professionalism and detail from this company…read more It is hard to find hardworking, reliable and professional companies these days. Luckily our neighbor recommended ecodecks for our deck staining project and we are glad they did. Petru and his crew showed up first thing in the morning on the day scheduled. They carefully covered our neighbors fences and our property before staining. Communication was good and the final result was great! They came back the next day for touch ups and to make sure everything was meeting our expectations. Very pleased to have worked with them and will recommend to anyone needing this type of work done.

Northern Deck Works is owned by Tim O'Neil. He will draw up a design for your house, give your…read moreincredibly transparent numbers, a robust contract and wonderful craftsmanship. The wood used is beautiful (it's not stained yet). The cost is fair considering the quality of materials, labor and service.

This company was outstanding to work with. Great communications, product, and installation. And the…read moreprice was surprisingly reasonable. Installer Jason worked 4 days in the crazy heat to make sure everything was perfect. Check out our before and after photos.

Alex is super communicative and makes everything incredibly straightforward. We had a combination…read moreof fence and deck repairs and deck staining work needed. Alex quickly scheduled a quote which was more than fair, and then got under way with the work quickly as well. Our deck looks brand new once again, our fence is once gain standing tall and straight. Hiring work like this can always be a crapshoot - very glad to have found D&R, who provided great work and made it dead simple.

Alex did a great job! He stained our fence and deck posts. He is very responsive and very happy…read morewith his work!

They were able to lift and level my concrete slab back to exactly where it was originally! This…read moresaved me a big chunk of money.

From the owner: POLY INJECT is a licensed specialty contractor specializing in concrete lifting, concrete…read morestabilization, soil stabilization, and void filling. We stabilize, lift, and level concrete slabs, driveways, walkways, carports, garages, porches, landings, stairs, pool decks, etc. Similar terms for this type of work include poly jacking, slab jacking, mud jacking, concrete leveling, and pressure grouting. Our service can often save you 40% to 70% over the cost of removing and replacing the concrete.

These guys were great. Excellent communication, efficient, and very trustworthy. Plus, they could…read morehandle a variety of projects, which was helpful: (1.) They helped find and solve a leak in my ceiling, replacing the ruined drywall in the process. (2.) They replaced the siding on my chimney. (3.) They fixed some of my decking that was falling off. (4.) They replaced an exterior electrical outlet that had gone bad. Highly recommended. I would totally use them again.

The team completed the job in record time without compromising quality. I was impressed by their…read moreability to meet tight deadlines

Doru came and presented our options, broke down the old deck, and removed stuff that was on it. He…read morethen commenced to build the most beautiful deck within 1 week in the winter after all county paperwork was filed. He travelled up from Virginia to work regardless of the weather. He even gave us lights on the stairs! His work is admired by family, friends, and even other licensed contractors we have working to complete other tasks. It was one of the best contractor experiences I've ever had!

After deciding to rebuild our older deck, we had to do some research on companies and speak with…read moreprospective vendors. We met with four businesses and carefully evaluated their offerings, services, quality of previous work, and costs. We ultimately chose the Deck Buddy primarily because of their professionalism, approach, and openness during the selection process. Doru was the primary point of contact throughout the entire process, and we chose to work with them because of his dedication, approach, and responsiveness. Every day, his team was punctual, courteous, and clean. They began on schedule and completed the entire project ahead of schedule. We are pleased with our deck and highly recommend his business and staff. Excellent work.

We needed all the windows on the front of our house resealed and repainted and then the whole thing…read morepower washed. Ernesto gave me a great quote and told us he would be back in two weeks to do it. Sure enough two weeks later, he did it, and all in one day. Perfectly done. Highly recommended!

Ernesto and his brother Omar are great. My mom needed her 30 year old deck replaced. I brought…read moreout 3 different contractors and right away, I knew Ernesto was different. He took over an hour to measure everything and sent me the lumber quote he received so that I was fully informed, then we talked labor. He would point out problematic areas (like rotting framing) and would ask me if I wanted to have it replaced rather than just covering it up with the new surface. He did an amazing job that had my mom's tenants and the neighbors complementing the work and I felt the price was very reasonable. Based on that job, I brought him out to take a look at my townhouse to possibly replace the siding and he suggested sanding, priming and painting instead due to the price of replacement. They sanded almost every square inch of it, primed it (in some areas twice) with a peeling paint primer that is like glue to fill in gaps and keep the rest of the old paint from peeling, and then put a double coat over everything. When they finished, I was surprised to find that they had power washed our patio, porch, and front half-height fence and even painted the fence though we never talked about doing any of that work. I felt compelled to pay him extra. Deck Video: https://www.youtube.com/watch?v=wELQYf0YGKY

AMAZING! If I could give Whitmer Decks six (or more) stars, I wouldn't hesitate…read more Cliff Whitmer and his entire crew--Sam, Mike, Pavlo, Wade, and Keen--truly knocked it out of the park from start to finish. From our very first meeting with Cliff (the company owner!) to the final walk-through with Sam, the project manager, the experience was exceptional every step of the way. The communication throughout the entire process was outstanding. Not once did we feel anything less than a top priority. Texts were answered within an hour, and emails were always returned within hours. That level of responsiveness gave us complete confidence and peace of mind. Mike, Pavlo, and Wade were the primary builders, and they were phenomenal. They treated us like rock stars during the entire three-and-a-half-week build. Mike, the lead carpenter, took the time to explain every phase of the project in detail, which my wife and I truly appreciated. Whitmer Decks removed our old deck and built a beautiful new 14x12 screened porch, along with a 10x10 deck and staircase. I'm no professional photographer, but the results speak for themselves--we are absolutely thrilled. We can't wait for warmer weather so we can fully enjoy our stunning new space. The craftsmanship is simply incredible. These guys are true artists. Every time we look at the work Whitmer Decks completed, we're blown away all over again. Thank you to Cliff, Sam, Mike, Pavlo, Wade, Keen--and Spark Roofing as well. You are all amazing, and we will not hesitate to give our highest recommendation to anyone who asks. I want to mention that their estimate/upgrade process was incredibly easy and actually fun to work with! Each upgrade came with about 5-10 photos that were VERY helpful in envisioning what the final product would actually look like! With gratitude, Shawn Purcell

Complete waste of my time. To set up the appointment for a quote, I shared I wanted to replace my…read morewood decks with composite and screen in the lower deck. It was very clear. Spent an hour at my house discussing and taking measurements. Waited nearly two weeks for the quote and get a call they don't "replace" and confirmed they said they only do new construction per the "manager". Missed HOA deadline for May due to waiting on this final quote to make my decision to submit the application. Frustrating. They clearly didn't want the job or update your website to remove "deck replacement".