We hired this contractor for a $178k project that ballooned to $255k+ due to unauthorized charges,…read morebilling errors (they tried to overbill us by $19,618), and their own mistakes. Workmanship was awful: Carpentry: Misaligned deck, ramp rebuilt 5 times and still wrong. Painting: No primer, paint peeling, splatter on windows, floors, even personal items. Plumbing: Cardboard left in drains (overflow in less than 1 month), pipes left active in attic (burst, collapsed through 3 floors). HVAC: Unauthorized work patched with duct tape, vents left uncovered. Windows: Wrong orders and sizes, one half the promised size. Safety: Ladder left on porch for a year; subs entered house unannounced. Timeline was equally disastrous: promised completion Apr 2024, revised to Oct 2024, finally finished Sept 2025. Multiple inspections failed. Project manager was a poor communicator, and the CEO stopped responding once problems escalated. Masonry and flooring were the only trades done competently. Everything else was systemic incompetence and mismanagement. Their 5-star rating does not reflect reality. Avoid at all costs.

Blackwood did a fantastic job on my kitchen and bathroom. Not only were they professional and…read moredetail-oriented, they were also prompt and efficient and finished the projects on time. Would definitely recommend, and plan on using them again myself!

After 2 years the mill work and kitchen grout look like a this.? They have been back to correct but…read morethey never do.

This builder markets themselves as highly principled, honest, and driven by their beliefs in values…read morelike the golden rule. At least in our experience this is simply a marketing tool for them. They do not do what they say, follow through on their assurances, or take any actions other than what you would expect from an unprincipled carnival huckster. In our case they talked at length about their how important their principles and reputation were, and then gave us a proposal to design our project with assurances of feasibility and cost range based on their review of and their extensive experience. We fell for it. Relying on this, we paid thousands of dollars in fees, and although we had no changes in the requirements or scope of work, they told us they had overlooked things and underestimated the costs by roughly 25%. They told us how sorry they were, but did not offer any solution other than for us to pay more. Nor did they refund the $17,000 in fees they collected for the design. In fact they did not even provide us the final design for us to take to another builder. They left us disappointed in our choice of builder and disillusioned to find a firm that would so disingenuously use their assurances about principles and beliefs to fleece clients.

Rating based off a lack of service. We reached out for a quote and we're quickly turned around by…read morestating they don't have the time as they are focusing on only full kitchen remodels. And yet the website says they do all kinds of things. We always test out contractors with small jobs before hiring for big jobs and we're looking to fully remodel the kitchen. The baby step would've been to see the backsplash being done. If anything, a timeline of when to reach back out or a recommendation for another company would have been nice.

Pete and Jamie are great! They recently renovated our kitchen and took down a wall in our living…read moreroom, installed recessed lighting throughout our main living area. Looks great! They did a great job! They were even understanding about my son who wanted to help and watch them. We will definitely be having them come back again for our next home project! Thank you Pete and Jamie!!!

Very bad with communication and managing a build. We had to follow up on everything to make sure…read morethings got done.

I was asked to update my previous posts to reflect ten years without a single problem related to t…read morebasic construction of t house: I'm a trained architectural draftsman with, at t time, 20 yrs of experience on new homes construction & remodeling. Golden Oaks is known for building t same house again & again. We purchased when t foundation was just- poured. BECAUSE THE LOT IS INCREDIBLE! I redid t entire floor plans, plus electrical & plumbing plans. This is the way this contractor works. Watch Golden Oaks like a hawk! We paid extra for better quality materials used throughout: double-hung windows w e-glass, Tyvek wrap, solid-wood stairs, $25K in custom cabinets, automatic lights in incredible oversized closets w built-in shelves, loads of extra electrical plugs, specialty wood mouldings, light fixtures, fans, wider staircase, upstairs laundry, 18-ft garage doors, extra exit door from garage, tankless water heater, extra 60-gallon pressure tank for better water pressure bc t house is on a hill,propane furnace instead of heat pump. This was ALL done at extra charge w loads of grumbling from t contractor. This is the way this contractor works. Watch Golden Oaks like a hawk! All t way thru building t house, EVERY day, I stayed w t contractors to make sure everything was done properly. They thought I was a pest; I was planning to live in t house forever & wanted everything done t best way. They never cut corners bc they knew I would find them. I was on a first-name basis w t building inspector. Together, we made sure every little thing was done properly. The foundation was not coated properly w tar. He did have someone come out to do it--after t litigation. T water pump failed a few months after we moved in. Mr. Shull did make sure it was working properly by t end of t day. This is the way this contractor works. Watch Golden Oaks like a hawk! T day they were putting in t hardwood floors I saw, in t second load of boxes, a mix of satin & glossy finish boxes. They did not stop, which was t correct thing to do; instead, they installed a mix of t two floors all over our ground-level. They finally insisted on coming back months after we moved in. They redid t entire 1st floor at a very bad time. Moving all china in t dining room caused several expensive pieces to be broken. There wasn't time enough for proper packing. I personally supervised t re-installation of t entire 1st floor to ensure the pieces were placed best visually. Actually, I had done t same on both of t floors t first time. The man who put in t custom Saltillo tile & marble worked late one night. He did a beautiful job but he cut off t arm of a hoodie I had left there absentmindedly TO USE IT AS A RAG! I found it t nxt day. That was $44 down t drain, (+ $44 matching pants w no matching jacket). There are no latent defects because I watched the workers closely all the way. This is the way this contractor works. Watch Golden Oaks like a hawk! We eventually sued Golden Oaks & agreed to mediation. Mr. Shull made lots of promises that day. He didn't do anything about t foundation coating until t lawsuit. T tar coating up-to-grade brought the house into code. We had a hole in t wall by t master tub for 2 yrs bc there was a problem w t height of t faucet GO chose. We finally paid Michael & Sons to fix it, then I put in the tile myself. The other issues were cosmetic. I didn't want any of his workmen in the house because I didn't want more damage done. We fixed them over the years. Golden Oaks left walls and trim unpainted, or not at all. He left the powder room floor partially tiled, & we finished it after several months. This is the way this contractor works. Watch Golden Oaks like a hawk! When we signed t contract I asked t builder directly whether he would be building another house at t same time he built ours. He promised he would not. A few weeks after our framing was done t foundation was poured next door. It wasn't long before we were waiting for that house to be ready for certain things before he would get contractors to our house. He wanted to have t garage doors installed on t same day, for example. We also waited for electr, plumbing & tile work to coordinate. It was finished 2 weeks after ours--& sold for more than $100K less. This is the way this contractor works. Watch Golden Oaks like a hawk! We did & we wound up w a very fine quality house! Bc of our stringent diligence t Cattle Lands house has much better finish-out than the Toll Brothers house we moved to in order to comply w my doctor's order. I'm sorry to leave it. The Cattle Lands WELL TURNED OUT TO BE THE ONLY "SWEET WELL'' KINETICO KNEW OF IN OUR AREA OF VA! It tastes fantastic and doesn't have any iron in it! Never treated. I miss good water without chlorine. We have already begun to get this house upgraded to better standards! There is a LOT to do.

Highly recommend Colvin floors. We recently had our 1970's…read morelinoleum replaced, briefly thought about going through one of the big box stores for the job, so happy we didn't go that route. Colvin Floors made the process smooth and easy. They removed and hauled away the old flooring, leveled out the current floor and did a wonderful job on the install. We had one small issue after the job was complete, which we believe was our fault, they returned quickly to repair at no charge. We love the new floor! We were very pleased with their knowledge, pricing and consideration of our time. Two thumbs up! Thanks again.

Good people to work with! Have used Colvin Floors for quite a few years now. They replaced the…read morevinyl floor in my kitchen, replaced carpet through out the house and most recently replaced the carpet in my downstairs bathroom with the Luxury Vinyl Plank. I tried to put down the vinyl plank but messed it up. They came out clean up my mess, gave me extra pieces and didn't charge me. Always fair prices, quality products and expert installers. Don't waste your time with big box stores that contract the installation out. If you have a problem with them it is almost impossible to contact someone.

We highly recommend Collins Tile and Stone! We remodeled 2 bathrooms in our house and Buck's team…read morewas absolutely fantastic to work with from beginning to end. From the very beginning of the planning phases of our projects, Buck and his team were engaged, timely and creative. They always arrived on time and cleaned up every day after their work was finished. Steve, Oscar and Shelby make a great team! Steve's insights and ideas throughout both bathroom remodels made a huge difference in the final state of the projects and we could not be happier. We are so happy we chose Collins Tile and Stone for our projects and we will look to work with them again if we choose to do another remodel project.

Collins Tile and Stone recently installed a new tile floor in my kitchen. They do excellent work…read moreare true professionals. I would use them again in a minute and highly recommend them.

My husband and I needed a nice top for an island we installed in our master closet. Mike was on…read moretime for our appointment and was very patient showing us many options. There were many options in granite and marble as well as quartz. He was easy to work with and gave us a great price. Delivery was scheduled just a few days later and he arrived at my home a little early and the top was installed quickly and looks great!

Murat was very quick to respond to my inquiry. Very reasonable pricing & punctual. I'm very happy…read morewith the results. Definitely recommend his services.

There is a reason they have an average 5 star review. The work is excellent at a reasonable price…read more Super happy and will use them in the future. Recommend them to anyone.

Roberto reglazed our 1980 pink bathtub and we couldn't be more pleased. He was communicative,…read moreefficient, and did a great job. The bathtub feels brand new and his price was reasonable. We couldn't recommend more!

We just had our bathroom renovated by FBT, and we are thrilled with the results. What I liked the…read moremost when Frank came out to give us an estimate was that he was willing to work with us even though we wanted to purchase all of our fixtures on our own. Most of the companies I spoke with were not that flexible. We were working with a very limited budget, though, and I appreciated the fact that Frank was able to accommodate our needs. On the first day, the project manager arrived exactly when he said he would. He and my husband were able to go over the details together before the work began. They covered our wood floors and carpeted stairs to protect them, and at the end of each day straightened things up reasonably. The job took a few days longer than they initially thought it might, but we were fine with that. We had saved up for this for a long time, and it was worth the wait!

We were having issues with one of our showers. FBT was listed in the Prince William County "Best…read morePicks" book so I reached out to them. I am very glad I did. They responded promptly, did an estimate, worked with my insurance company and came in and did a great job on the shower. On time, hard workers. Wouldn't hesitate to call them again or to recommend them to others.

Horrible flooring! Hardwood floors were unevenly sanded, the contractors only sanded the areas you…read morecould see. There are rough raw wood throughout my flooring. I will be forced to have another company come and sand and refinish properly. A huge mistake hiring this place. Don't waste your money or time. The customer service was even worse. The owner is a scammer. I can't believe this place is still around. I would not recommend.

I was referred to Floor Advisors by a colleague and I will say that it was a very good decision! We…read morerecently purchased our home and the previous owners did not care much for the carpet. (Color clashed with the walls and was pretty worn) Someone came to the house and did all of the measurements for where we wanted to replace the carpet and was pretty quick. Afterwards we had to set an appointment to go into the store and make selections using their samples. We chose to upgrade our carpet padding for the basement area and keep basic padding but upgrade the carpet in the bedroom area. Pricing wise, they have some of if not the best prices in the area! The carpet we ordered took about two weeks to come in. Once they arrived, Floor Advisors came to our home and installed the carpet. We were amazed at how fast the installation was. Overall a great experience and I HIGHLY recommend them if you need new carpet or flooring!