This is such an awesome event center. You can do so many things at this venue. When you first walk…read moredown the little alleyway you come to a big open area where it would be perfect for like a little concerts or a little fleamarket. Then when you walk into the actual venue where the wedding was it was so nicely decorated. I would absolutely recommend this event center for a function. I don't know whether they catered the wedding or not but they had the ceremony and the reception in the same building. Really nice

I wish I could give this place a zero-star rating. Irma has to be the worst business owner I've…read moredealt with. Despite traveling from Dallas, my experience at this venue was incredibly disappointing. Irma's treatment was utterly disrespectful. I had arranged a meeting with her three weeks in advance, providing ample time for her to cancel if necessary. Sadly, upon arriving, there was no warm welcome. All she said was, "I forgot to cancel you," without even an apology. She shut the doors on our face. I'm glad I will not be spending any of my time, money, and effort into dealing with someone like Irma. If you're looking for a venue please reconsider other options with better customer service.

We had the most amazing time at the Bellagio Hall. I had to figure out how to pull off a surprise…read moreparty for my mom all from Houston. Thankfully the Bellagio had every detail taken care of. From setting up the mariachis, to the delicious cake and the beautiful tables it was fantastic

This venue was perfect for my daughter and son in-laws wedding ceremony and reception. Jaime worked…read morewith us to ensure all of our needs were addressed. This place ended up being a one stop shop. In the package price we were offered: table linens, place settings to include: plates, silverware and glasses, an area for photos, lighting to match the colors of the wedding, access to a sound system, a DJ, security, a bartender to make cocktails with liquor we brought it, frozen pina coladas right after the ceremony for guest to enjoy while the room was transitioned, unlimited soft drinks & tea, servers, and much more. It was important that we bring in our own food, cake and table decorations. Jaime allowed all of that and set up a buffet with all of our own food. I hired addition servers from the venue for a great price to pick up dirty plates and refill drinks at the tables. Jaime did everything in his power to have our event go off without a hitch, and I am very pleased with the service the he and his team provided. I highly recommend this venue. It is clean, spacious and classy. There was a small room that wasn't a bathroom where my daughter could change and get ready. The bathrooms have multiple toilets not just one. Other venues we looked at in the same price range, only offered one toilet. The outside of this venue offered parking in both front and back. We are very thankful and blessed that we had our very memorable event at this location. You can trust Jaime and hIf you need a spacious, clean and classy venue on a budget, you won't find anything better than BELLAGIO.

3.5 is more accurate. Went to a wedding here over the weekend. The place is kinda far out there and…read morenext to a sketchy area. The layout is very nice and well maintained. They have both an indoor and outdoor facility. Bathrooms are nice and clean. The servers are slightly disorganized and the bartenders don't exactly know what they are doing, but that's okay. The food was really good. The lights at night were stunning. A great place to consider as a venue.

Worst service ever Yolanda I will be posting on all my my social media what this lady did. I still…read moredo not have a response from her and haven't been able to even get my daughters quince pictures due to her vender not answering as well. Do not absolutely do not book with this lady!!! Worst service ever!!!! check your contracts she over charges. she does not provide the service she says she is going to. She is a money hungry lady that does not care about her customers. She over Charged me in everything and when the vendors found out she was charging me up to 6 times more than what they charge they stopped working with her as well. worst Service ever

I am not sure where to start for this absolutely incredible experience. My husband and I had the…read morewedding of our dreams at The Copper Fountain on September 18, 2021. When we began looking around for venues, the minute we spoke with John and Ruben, we knew we had found our location. To begin with, John and Ruben are kind, lovely men, who genuinely want to make your event perfect. Honestly, absolutely everything provided exceeded our hopes and expectations. The entire process of planning was so easy. John and Ruben made every effort to accommodate us in every way to make it the most special day for us. They were always quick to respond, making communication simple. All aspects of the contract were clearly explained, and the timeline / due dates were easy to follow. We held our reception in the stunning, tastefully designed intimate and warm hall, as we only had around 50 people. The table settings were gorgeous, the drinks were perfect, and the plated meals and their presentation were outstanding. I love that The Copper Fountain's packages include the linens, plates, silverware, glassware, gratuities, and other fees - we did not have to stress about a thing! For our ceremony, we were married on the patio. During the reception, the staff was amazing and kind to everyone, and treated us like royalty. Our friends and family raved for weeks about how incredible everything was, saying it was the perfect mix of class and unpretentiousness. Even my 10- and 5-year-old nephews raved about the food, and that is saying a lot for picky eaters! I cannot recommend this venue, and all the staff, enough. I wish we could host more events there! A million thanks to John and Ruben for giving us an unbelievable day, and memories we will cherish for a lifetime.

We are very glad to celebrate my wife's 60th bday.on legacy ball room .very elegant, very…read moreprofessional ,excellent service, good neighborhood. Wath can I said the best thank you LegacyBall Room.

I absolutely recommend this ballroom for any type of event that requires a ballroom. I had my…read morewedding here and Lynn and Hector were with me every step of the way! Lynn takes charge of all the little details and is kind of the master behind the curtain. She talks decor, food, cake, Dj, photographer - basically anything you need and everything you didn't think you needed that day - she has it and is on top of it making sure she doesn't skip a beat! She's alway super quick to respond and has a person for every service should you need it! She's got photographers, Djs, bar staff, people who can marry you, catering staff, I mean they've got it all! Your one stop shop for your event! Hector comes into play on your rehearsal and guides you through it all. On the day of the wedding he's super present and hold your hand through the day guiding you during each event (i.e entrance, all the first dances, toasts, wedding traditions he's there). My special day went incredibly smooth and I was so much at ease! The only thing I worried about that day was my feet hurting from all the standing/dancing! Again I highly recommend this place as YOU WILL BE CATERED TO!

The place is beautiful! I attended a quinceanera 2 weeks ago. I think the layout for mariachi…read morepresentation was awkward.!perhaps you could have the mariachi towards the bar area facing the guests; most of us could only the their backs as they were facing the teen & family and members. Again when the presentation of the video of her life... we couldn't see because we were seated under the pillars & the screen was facing the door. Perhaps a backdrop screen covering the bar just for this presentation. The food wasn't really good; chicken with a white sauce, no vegetables and rice was not good nor attractive. I suggest you train the wait staff to address guests that napkins are not rags! A young man asked me for "my rag" because he was picking up dishes and glassware. I am a mom, grandmother and realize the young employees & understand they are learning and took no offense but other people may. For me it was funny since he pointed to my lap! I said to him, "oh you mean my napkin!". He nodded. I hope you will contact me further if you wish for me to express what I meant by the suggestions. Thank you for allowing me to express my view.

We celebrate our wedding reception last month here at Madrid's Ballroom. We in fact enjoyed every…read moreminute of it! We and our guest did not want the evening to end. My husband and I wished we booked for the extra hour. I did feel coming up to our wedding date quickly approaching conversations were getting pressed last minute and questions were not getting responses until days after the fact. Which if you ever planned a big party all the small things end up adding up towards the end. So I do feel simple communication practice would of greatly been appreciated. In previous experience in other ballrooms, I did love how the staff served the guests with the drinks and food, during the dinner hour. It kept the ballroom looking elegant. versus all the guest getting up to line up for their dinner plate or having them to gather their own plates for clean-up. The staff was great, you can tell they were there to be attentive to everyone's needs and requests. When it came down to my husband and I to cut the cake. I made sure him and I cut the bottom of our cake. Thinking the staff knew to save the top of the tier of our cake for us to keep to take home. Disappointed to say they cut into the top of the 3-tier cake instead of saving it for us. The moments we did met with Mr. Madrid he was nothing but helpful to our needs and requests we greatly appreciate how he came through for us on our special day, THANK YOU

Un lugar muy bonito y grande super recomendado ahi fueron los 15 años de mi hija Valerie y de…read moreverdad muy bonita experiencia todos tanto meseros como los del bar y el Sr. Madrid atentos a los detalles para que todo saliera super bien gracias por todo y espero vernos en nuestro próximo evento.

Everything from start to finish was made very easy for my family. Our daughters quince was an…read moreamazing experience for all of us. Thank you to all of the staff from the managers to the wait staff for making this a memorable experience. We will be back in 2 years for our youngest.

This place is hands-down one of El Paso's best kept secrets. The location is gorgeous, the…read moremanagement is great and inside is beautiful!! Unfortunately the location doesn't make it easy for everyone to see it from the main street so most don't know it's there. Thus, El Paso's best kept secret.