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    Imagine Events

    Imagine Events

    (3 reviews)

    What a wonderful experience I had. I rented an arch from them for my Wedding at Tom Lea Upper Park…read more Not only was the arch amazing but they went above and beyond. My Aunt was trying to help me save a few dollars and rented some chairs for me from somewhere else. Unfortunately, the chairs were really ugly. Imagine Events saw my predicament and when I was venting to them about the chairs from the other place, they helped save the day. They quickly ran back, got me some bows for my chairs that matched the color scheme of our wedding (effectively covering the ugly chairs). They also brought a table so I may use for the sand ceremony. The arch was beautiful, the chairs now inviting for guests, and the table for the sand ceremony helped to make the wedding as beautiful as you would see in a movie. Thank you sooo much Imagine Events!

    This is the first time I have ever used an event planner. My daughter and I choose to use them for…read morethe "Day of" service for her wedding. I felt they guided us and communicated with us very well in what we needed to do. They're experience also helped us make better decisions along the way. They went above and beyond the "day of service". I never felt that I could not call them for advice. As the wedding neared, they graciously remind us of our tasks to ensure we would all be ready. I was pleasantly surprised that I was able to enjoy the wedding day without worrying. The Mother of the bride.

    Grace Gardens Event Center  - Tent Venue.

    Grace Gardens Event Center

    (38 reviews)

    I would like to say that Grace Gardens made my big day unforgettable, but I would be lying. It's…read morethe people that work there that make Grace Gardens... Grace Gardens. When you book this venue you create a family you never knew you needed. My wedding coordinator was Maria. She not only put my husband's and my needs first, but was so organized and made the process so seamless. I had noooooo idea what I was doing but she was there to guide me every step of the way. Then you have Benir who is in charge of the food and bakery. My husband was in charge of selecting the food and the cake and they instantly hit it off. She kept the process of selecting the food and cake fun and easy. She designed our cake for us because we had no idea what we wanted it to look like. It was awesome and tasted even better! Last but not least there is Frank, our DJ that helped us by putting everything together from the lights, to the ceremony, to the music. Frank and Maria make the best team. The way the music and the lights made the tent dance and come to life was unforgettable. If I could describe the tent it was as if it was dancing with us. Frank and Maria felt like family and made our wedding so special. Thank you guys for everything. I would say let's do it again, but I only plan on getting married once!

    Me and my fiance' booked this venue for our wedding. We booked it about a year in advance and after…read morea few payments I was informed that my grandfather could not make the wedding due to travel restrictions from his declining health. We then decided to cancel the venue and get married closer to where I live so my grandfather could be there. We reached out to the venue instantly. We expressed our understanding that we canceled so we were at their mercy. However, we would appreciate if we could get a portion of our money back for our wedding (not a full refund because again, we understand how these things work). They aggressively said no and went on a tangent. Now if we canceled a month before the wedding, I would be more forgiving of this behavior. However, we canceled almost a year out and they refuse to show any decency for our situation. Life deals bad cards sometimes and it's unfortunate that we were forced to cancel but it's saddening to know that there are people out there that can take so much money from a young couple that's fallen on hard times and not think twice about it. We don't have much. A small refund would have helped immensely. TLDR: If you book with this venue. Don't do it too far out because if something bad happens and you have to cancel, you will not be met with grace. No matter how far out your cancelation is..

    Cedar Entertainment & Event Design

    Cedar Entertainment & Event Design

    (6 reviews)

    Cedar Entertainment and owner Chris was fantastic DJ for our wedding reception. The music…read moreselection was an important part of our wedding because there are many music lovers in our guest list. It was important to get it right. Working with him to plan for the initial cocktail hour, the introduction of the wedding party through a formal dinner and then dancing helped make it special for us and our guests! Our reception hosted a great mix of 20 through 80-year-old people and Chris found the right music for everyone. Nobody left the dance floor all night! And his orchestration of the Dad/Daughter Dance, Bride/Groom and the speeches was exceptional. Chris is both a showman and a tremendous professional whose ability to use his microphone to make everyone feel welcome both surprised us and had us and our family members not wanting to leave! We were both surprised and pleased to work with him. Chris and his team were all very courteous and DJ'd with professionalism and class. The music was perfect for all 5 hours of the event, where everyone felt they were included in the celebration. A true sign that he helped create a magical night is that many people asked for copies of the playlist. Everyone had a great time and stated it was the best wedding in our family ever. His creativity of the music and lighting selection as well as wall art and cloud were money well spent and we hope everyone gets to work with him! Many people told us he was the best DJ they had ever worked with, and we must agree. Our highest recommendation for Chris and his team. He is welcome to come to all of our future family parties!

    Cedar is simply the best in El Paso. I've been to a couple events that he's done in El Paso and…read morealways walked away awestruck. So much in fact that I've used him for my own wedding. Not only is his production second to none he was wonderful to work with and had a level of professionalism that is lacking in El Paso. He truly allowed my bride and I to dance in the clouds. Thank you again for the memory of a lifetime.

    The Ranch On Vinton Rd - The Ranch On Vinton Rd #915-588-8221. "Happy National Beer Day!" .....Drink Responsibly...

    The Ranch On Vinton Rd

    (2 reviews)

    Recently, I had my wedding at this venue. I wish I could say it was the best experience but I…read morecannot. Christina Kroeplin. Owner, aka "Coordinator" My experience with her was .. emotionally draining and a great duress to say the very least. My first bad experience with her came the morning I woke up to charges on my invoices. Maybe she didn't think I would notice?! But she certainly never talked to me about it before just adding charges.. I can't say the encounter in asking her was a pleasant one and in fact she refused to directly say WHY there were added charges until much later in the text message argument. She cites that her website says they charge for credit charges. Which if you go to www.TheRanchOnVintonRd.com you'll see, there really isn't much to even see on said website.. Despite this, I still called her and apologized and to squash it. However, Mrs. Kroeplin talked circles around me and broke me down so much all I could do was just cry and agree to everything she was saying. She made statements such as, "You didn't ask the right questions," "If you're unhappy you can cancel." It was 2 weeks out from my wedding and if I had canceled, I would have lost every single cent we put into the wedding. This venue also doesn't supply ice. Which was told to me only 2 days before the event. AFTER We were completely tapped out of money by this point. Im not sure why it's appropriate to expect the bride & groom to supply ice for a venue?!(Oh the venue can.. but for an additional fee!) In order to have ice someone had to leave the property to go get the ice. Day of the wedding, Mrs. Kroeplin was nowhere to be found. She finally made an appearance during our photo sessions, then where she went, I have no idea. What I do know, is it's 7pm and she's not coordinating my wedding. Mrs. Kroeplin was emailed an iternary and even previously promised me, "It will all be fine," "I got this" "Don't worry" Yet, my dear husband was downstairs coordinating 45 minutes after this wedding was supposed to start, because she did not. One of my guests, who was not even in the wedding party, went to go track Mrs. Kroeplin down to get her to do her job! Nearly 2 weeks after my wedding, I haven't recieved any calls, text, emails, or even an invoice. I text Mrs. Kroeplin politely asking how she would be refunding my damage deposit I left. To which she replies, "things were missing" I proceed to leave several emails, over the coarse of a few days, politely asking for photos and basically proof that any items were removed from the property. Mrs. Kroeplin did NOT provide such proof. Matter of fact, She texted me random photos off her iphone. She then after, emails this completely arbitrary list saying; 4 cups, a pillowcase, a white container set, and 4 stick ponies were the missing items. None of the above items, even if they were stolen, total an amount close to $400. And trust me when I say we didn't steal anything because to steal those items, I would have to look at them nearly everyday and be reminded of this horrible experience Mrs. Kroeplin flat out had the gall to say my flower centerpiece belonged to her. No, I paid for them. $264 actually. It shows that on my invoice where it says, "keepsake centerpieces." Which brings me to the insult to injury. After being accused of these items, I received another email flat out insinuating my bridesmaid stole her "$300 and up" sunglasses. My bridesmaid is a well known respected doctor who flew in from Dallas. Who also can easily afford Michael Kors glasses. Why on earth would she want yours?? After I asked for a receipt and you "had to go to sunglass hut to get one" I asked around and was told you should have a warranty for such expensive glasses. So I'm happy to hear that if you lost your glasses you can replace them under your warranty! I might also add that You, Gary and your staff was on hand and posted up at the exit so if anyone tried to take anything, it would have been noticed. Mr. Kroeplin even walked us to our car when we packed up to leave the next day. This venue has alot of promise but very obviously has alot of bugs to work out. Unfortunately I was left with having to report to the BBB all of this information. I hope future weddings will not have go through this disaster. And to Mrs. Kroeplin, at this point I do not want my $400 back. You very obviously need it more than me or my family does. But please remember, one day you will have to stand before the Lord and give account of this...

    Sad to have to say that this was a horrible experience…read more Such a cute place but not cute enough to be treated as I was by the owner. A very long story to how she ended up overcharging me but after admitting and agreeing to reimburse me $500, she basically decided to not live up to that. She charged for everything additional she could think of. All the charges that I knew about I happily paid. She charged me like 150 to do slide show yet The screen was unstable the whole time so it was blowing (she said she forgot to tell me to bring sand bags) and the pictures didn't fit screen, she started slideshow 45 past time because she said her connection wasn't working. I still paid for that "service" with no argument. She charged to have a photo area and use her Polaroid, but little did I know that meant her 7 yr old daughter would be taking the pictures. Of nothing I actually wanted but ran through the film that she also charged for. Paid for all that great "service" The s'mores weren't an addional charge they were just a part of the package offered but unfortunately the marshmallows were harder than rocks and nobody was even able to enjoy them. All of this I was willing to look past till after already paying her 500 cash towards the party, she still allowed a family member to pay for the party in "full" totally a charge to her credit card of 1100. Now realize the party came to an end price (after all her extras) of a little over 800 I had paid 500, so that night I owed her about 300 but she charged the relatives credit card 1100!!! Again long story to all this but basically again after getting it all figured out we came up with the new charge and then she agreed to pay the 500 cash back which never happened. I was very saddened to see someone do business this way. I'm not one to give bad reviews but I can't in clear Conscience not say something to possibly help someone else avoid going through what she put me through. She Completly ruined the night for me at my daughters graduation party.

    Los Portales - eventplanning - Updated May 2026

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