Well... i'm from out of town, doing some work here. A couple days ago, I went through the…read moredrive-through and order a burrito bowl. It was pretty good and a generous portion size. So... Last night, I decided to dine in. I have a service animal. He's a toy miniature Australian Shepherd. When I went into the restaurant, I ordered a burrito, chips and salsa and a drink. The manager, Becky, came out and told me that since I had a dog, I had to eat on the patio. I told her that he was a service animal. She said it didn't matter. I told her she should look up the law. She said she knows the law. I started recording her. I explained it again, that she could get the restaurant in trouble that she should look it up. She told me she did look it up. I have that on video. She was very sarcastic. To avoid further confrontation, I went to the patio. It was very dimly lit. I could barely see my food. I noticed a couple young employees came to the window and looked at me while smirking at me. It was very embarrassing. I decided to pull up the wall, on my phone and try to reason with Becky. I screenshot my findings, and went back into the store. I went in without my service animal. Even after I showed her the law, she simply said, "well, that's what I was told". I explained to her that I gave her a chance to look up the law. She said she did. She contradicted herself. I talk loud, because I have substantial hearing loss. So... Some kid tells me I have to leave because he's going to de-escalate the situation. He was just a worker and had no business interjecting in our conversation anyway. As I walked out, I noticed a very well dressed lady that had supplies in her vehicle. I asked her if she was the owner. She was. I told her what had happened, and she seemed to be empathetic. She actually said that she don't know what the problem is, because they also own a store in Peru and that dogs are welcome to come in and eat with their family. I told her that I was so embarrassed, I couldn't even eat my food. She didn't even offer a refund. We did exchange phone numbers, and now I wait to hear. I did send her the video. I actually have two videos of the manager and one of the owner. Recorded where the owner said that they don't have a problem with dogs coming into their restaurants. She didn't even mention service animals. Sad part... That was kicked out of another establishment just a couple days ago, for the same thing. Moon Dog. Pretty ironic that a police with, "dog", in their title would not allow a service animal. I'm adding a photo to show my service animal.
