I wouldn't recommend Kamelchuk Orthodontics to anyone, especially not families with children. I brought my grandchildren here for their orthodontic treatment, and the experience was beyond disappointing.
The wait times are absolutely ridiculous. Every single visit, we waited at least 30 minutes past our scheduled appointment, only for Lorne Kamelchuk himself to spend just a couple of minutes checking their teeth. It felt like they were just rushing patients through without much care.
What upset me the most was the unprofessional behavior of the staff. One of the dental assistants, a woman in her 40s, was extremely rude, unprofessional and unkind. I overheard her making awful comments about other patients, mocking their teeth and even calling some of them "ugly." I was absolutely shocked--how could someone working in healthcare speak about people like that, especially in a place where children are being treated? If I had caught her name, I would have immediately reported her to the College of Alberta Dental Assistants. This marked a certain end to any of my family being brought over to this clinic for any sort of treatment.
A dental clinic should be a welcoming and professional place, especially for young patients. Instead, this clinic made my grandchildren uncomfortable with long waits and a toxic environment. I regret bringing them here and would strongly advise others to look elsewhere. read more