This is going to be an unusual review, but bear with me. :) Three weeks ago, I was helping friends move from San Francisco to Daly City (boo!). We were just getting started to fill the truck with all kinds of furniture and boxes. I had been at my friends' place a zillion times, but still managed to think that I was already on the bottom step of a staircase when I actually wasn't - picture Roadrunner hovering over a canyon and then falling down. That was me. I landed on my right ankle, overstretched it severely and was down for the count. Now, my one lucky bit of the day was that one of the other helpers was Dr. Lori Beltran. She examined my foot, got a bandage, wrapped my foot expertly and sent me home, ordering the RICE treatment for my foot - rest, ice, compression and elevation. She also told me to see a doctor after 72 hours, aka on Tuesday. The days until then, Dr. Beltran actually followed up with me by text messages (!). I'd have totally gone over to follow up with her in person, too, but I'm in the city, not in O-town, so I saw my regular Orthopedist. He was praising her bandaging skills and said that he probably wouldn't be able to wrap my ankle as expertly as Dr. Beltran - and he's been in business even longer than she has. Bottom line: if you're looking for stellar medical service in the East Bay, Dr. Beltran is your one-stop solution. read more

My previous primary care Physician moved out of State and I was terrified of finding a new doctor. My experience with East Bay Physicians hasn't been great. Even when I find a doctor that I like, I've run into issues with rude nurse assistants and front desk staff. When I told my long-term OBGYN my situation, he referred me to Dr. Lori Beltran. I came in for my first appt. with low expectations and was greeted by a nice front desk receptionist. The office is completely electronic, so I filled in all of my information and medical history in no time. My 1st visit was pretty easy, this was more so just an intro/annual check-up. Dr. Beltran even requested all of my recent blood work from my last physician so I didn't have to do more labs. During my visit, she noticed that my sinuses were inflamed and referred me to a great Allergist (apparently I have allergies that I wasn't even aware of). Another perk of the office is they open early. My appt. was at 7am - perfect if you need to get in before work. Overall I had a good experience. Glad to have found a Great Doctor (and office staff) in the East Bay! read more

My doctor retired, and I was extremely nervous about trying to find equally as excellent care again. I found Dr. Beltran, and have been super happy with her and very satisfied with her staff. Her manner is professional and upbeat, she listens well in person and responds quickly when you ask her questions online. I'm confident I'm getting great care, and would recommend her wholeheartedly. read more

I don't see how this doctor calls herself a doctor !!!!!!! I called as a new patient and at the same time to see if I could get my wife in as soon as possible due to her cough. Receptionist tried to ask the doctor to see if she could see my wife as soon as possible, then she got back on line and said that they are booked for the next few weeks and go ahead and look for another doctor, plus they need to check insurance an all before seeing her !!!!!! Conclusion: Very unprofessional doctor and I feel bad for anyone being seen by her. Glad, she showed her true color right at the get go. read more

It took me forever to find a doctor I felt really comfortable with. It took a while as a new patient to get an appointment which is really lousy when ur sick. But I waited because most drs around had a waiting period. I got in and she was so nice and easy going. She made me feel very comfortable and understood my shyness. She answered all my questions. She set me up with everything I needed. As a woman we know how uncomfortable exams can be but this one was not bad at all. Now that I am an existing patient I can get same week or same day appointment. I also love that they have an email system for patients. read more

I was hoping to become a new patient of Dr. Beltran based on these fabulous reviews on Yelp, but I understand she's leaving her current practice group. Does anyone know where she's going? Thanks! --Laura read more

Lori Beltran is hands down the best doctor I ever had!!! Unfortunately I no longer have Health Insurance but When I did Lori was my Doctor. The whole office has a clean modern look and feel. The staff is friendly and helpful. I filled out my new patient forms on a ipad, Never did that at Kaiser! (To be fair when I was with Kaiser, iPads weren't out yet) What's great about Lori? She made me feel like a human being, not a number. She beams with care and concern. I didn't feel rushed and I felt listen to. I also didn't get the snooty brow beating for being over weight that other doctors might give, just gentle encouragement. Thumbs up to Lori and Team! read more

Thankfully I don't have to use the services of a doctor very often. But through a little neglect of a cold I developed walking pneumonia and became very sick. I finally called upon Dr Lori Beltran who treated me with respectful, compassionate care, the right diagnosis and the right prescriptive medicine - which knocked that sickness back where it belonged. She followed up with several phone calls to my home to make sure I was doing OK as well. Very thoughtful and thorough. Thank you Dr Lori. I highly recommend your excellent and effective treatment to anyone who needs genuine help to make it through an illness with real love and results PM read more

So thankful for Dr. Beltran! Best physician I've ever had. My first visit to Dr. Beltran was for a neck injury and chronic back pain. She ended up referring me to an Acupuncturist (who is also amazing). This is the first time I've met with a physician who really wanted to treat my pain. Subsequent visits have all been very thorough and pleasant. read more

Dr Beltran is an absolute gem. Me, my partner, and our 7-week-old daughter all have Dr Beltran as our primary physician (yeah Family Medicine!). I love that she is a D.O. (and did a great job manipulating a twisted rib during my pregnancy), she is knowledgeable about and open to complementary therapies, and incredibly respectful of our choices. She returns emails promptly and I have never, ever felt rushed in our appointments. As a pediatrician, she is open to vaccinations or not, with plenty of educating and zero judgement. And she is up-to-date and great at explaining preservatives, options, vaccine timing, etc. The office staff is incredibly sweet, personable, and on-the-ball about billing, HMO referrals, etc. (Bring some quarters for the metered street parking) read more

Love, love, LOVE my new doctor! After re-locating to the East Bay from Los Angeles, I went onto Yelp in search of a new doctor and I chose Dr. Beltran because she received such wonderful reviews - and I'm glad I did! I've never had a doctor's appointment run so smoothly. The front office staff were friendly and helpful. The check in was a breeze and there was very little wait time both in the lobby and when I was in the examining room. Dr. Beltran was friendly, informative and caring. I felt like I was able to ask a lot of questions without being rushed. The nurse was also very nice and professional. Thank you, fellow Yelpers, for your reviews! read more

Dr. Beltran is amazing. She really took the time to listen to everything I had to say - I feel like she really cares!

My visit to Dr. Lori's office was a delight from start to finish. I didn't have to fill out any paperwork because everything in the office is managed electronically- even my prescriptions were sent online to my pharmacy before I even left the office. Dr. Lori, along with her entire staff was friendly, knowledgeable and professional. I was seen early, and was not rushed through my appointment. I felt very comfortable discussing my health with Dr. Lori, and was pleased to find how commited she was to discovering the source of my ailment and healing me as naturally as possible. Instead of leaving with unmet needs and unanswered questions like past experiences, I left Dr. Lori's feeling valued, cared for, and in a great mood! read more

So hard to just try to schedule a appoitment with the doctor, sadly i have not even been able to walk in the building due to front staff being rude and making me hold for too long just to schedule a appointment. i really want to like this place but after speaking with 3 staff members over the phone and constantly being on hold and being rude i gave up! i would give it 1 star but i heard Dr.Beltran was a good doctor but needs to work on her front customer service staff read more

I've seen Dr. Beltran a few times and I've had very nice experiences. She has anexcellent bedside manner, is patient and answers all questions. read more

Dr. Beltran to super sweet and well imformed. I never feel rushed or berated. She always answers any questions I have. The front office staff and the nurses are also very pleasant. I'm super happy I found Dr. Beltran! She does book quickly so make sure you call well in advance for annual check ups read more

I loooooooove Dr Lori Beltran. After seeing several doctors about some symptons I was having (and beig told by these doctors that nothing was wrong with me), Dr Beltran ran blood tests and made a diagnosis of Graves' Disease. That was in 2009. Dr Beltran referred me to an endocrinologist and after two years and lots of meds, I now have a healthy thyroid. Dr Beltran is caring, knowledgeable and treats her patients with respect. She listens to her patients and doesn't dismiss them out of hand as some doctors will; especially when you're an older patient. I can't say how many times I was told "well, things happen when you get older". I looooooove Dr Beltran! I highly recommend her. read more

Dr. Beltran is going to Kaiser at the end of this month. So unless you have Kaiser insurance can't follow her...

We are a family of 3 and we needed a dr for my husband and I. Dr Beltran has also treated our son and she has been great! She is sweet, sympathetic, knowledgable, and I don't ever feel rushed. She is great with my son who is 10 months old and as a mama, that is a great feeling! She treated my acid reflux and my sons ear infection right away and I love a dr who knows their stuff! She has been really great about seeing us the same day for our sons needs. It does take about 15-20 min to fill out information on their electronic patient info tablet. There is no paperwork! Dr Beltran is great! read more

I've been happy to have this office as my primary care for almost 8 years now, Dr Beltran has been a wonderful addition to the staff.

Dr. Beltran is one of the best doctors. I drive over an hour away to see her. The office staff is good as well.

I've been a patient with this practice since 2000 and I have no complaints! My Doctor (Dr. Careen Whitley) has always been caring and just a wonderful Physician. She's very nurturing and takes time to explain your diagnosis in full detail. Some Doctor's can be very dry when caring for you and not sensitive to your feelings BUT not my Doctor. I appreciate Dr. Whitley because she always has a smile when talking to me and she knows how to make light of the situation with a "motherly" joke. She's such a sweet Physician and she truly cares for all of her patients. I can call her and she will actually return my call...that's huge for me. I've seen Mr. Grant for several of my visits and I must say...he's the first male provider that I'm okay with conducting my Well Women Visits. He's wonderful and talkative and such a caring demeanor. Just recently I had the pleasure of having an appt with Dr. Beltran and I fell in love with her! She has one of the sweetest spirits and her presence is so warming. As you can see....I LOVE MY DOCTOR'S OFFICE!! I look forward to Dr. Whitley or Dr. Beltran delivering my first child (No, I'm not pregnant yet...haha). The entire office is great...Elsa, Diana, Andy, Ernestine and all of the rest of the staff!!! -Danni read more

I'd been with Kaiser for 15 years and was mostly content, enjoying the efficiencies of online access to my doctor, test results, etc. My wife is on separate insurance and discovered Dr Beltran last year, raving about how great she was. Financially, it made more sense for me to get onto my wife's insurance but I was hesitant to leave Kaiser. I finally made the move during open enrollment and was really glad I did. Dr Lori Beltran reminds me of how medicine was practiced before the days of HMOs and hyper-efficient patience "processing". She took a real interest in me, I was not rushed or hurried out, and she even checked on me later on when a nurse was doing a routine procedure for me. This was very different from Kaiser, where everything felt rush rush rushed. I had assumed all medicine was like that now but was pleasantly surprised to discover that some doctors running their own practice instead of trying to meet the efficiencies of an HMO makes a REAL difference in the experience. ANd I discovered that her office has all the modern conveniences of online access and communication just like Kaiser! read more

This is a review on the practice of the office. Specifically, scheduling appointments 6 months in advance and not providing a courtesy reminder but then billing you for a non-cancellation for the missed appointment. Upon calling the office, the office manager stated she could not reverse the fee because this is office practice. As I stated to her, this is a really lousy business practice, and although I may pay the charge, I will never again go to their offices. read more

this doctor has such a fake attitude and leaves you waiting in the exam room for 45 minutes while she sits out in the hall on her computer. I think that is so rude! read more

I had to find a new primary care doc because of changes to my insurance, and I was lucky enough to pick Dr. Beltran (she was the only DO accepting patients in my area). She was really nice, did not rush, and listened to what I had to say. I am healthy, and very active, but I have had issues in the past few years that every other doc I have talked to immediately wanted to treat with medication, and I was sold when she suggested a place to start working on that didn't require any drugs. read more

I recently moved from Santa Cruz (where there are great doctors including my previosu one!) to Oakland and I wanted to find a DO. Fortunately for me, I found Lori Beltran! She is awesome! I'll start with her office: very friendly and helpful. I was pleased to see Dr Beltran uses electronic records so on my first visit I spent several minutes giving my medical history using a wireless device that uploaded the data to a web server for me and the doctor to use in our consultation and afterwards. Dr Beltran has a friendly, easy going personality and tooke her time with me. I never felt rushed by her even though I had a long list of questions which she answered very patiently. She wrote me a prescription and ordered some blood tests for me. When I returned for the test results on a second visit and told her about a insurance billing problem I had with one of the pharamacies, she took care of it immediately and said she would always take care of such problems in the future if I simply emailed her! I highly recommend Dr Beltran! read more