Summary of Major Problems:…read more Materials were chosen without our approval and were of low quality Floors installed before drywall texture and painting were completed, causing damage Cracked ceilings throughout the house Uneven drywall seams Trim installed poorly and looks bad Windows hung unevenly Kitchen cabinets the wrong size, installed instead of reordered Poor workmanship confirmed by three independent contractors Promises broken, project left unfinished Company is attempting to charge more than what we believe is owed Left with insufficient funds to hire another contractor to finish the house Forced to place our animals in foster homes because the house remains uninhabitable Fired them halfway through due to the workmanship and disregard for our input Now retaining an attorney and pursuing legal action to have the work completed We are aware of at least two other customers pursuing legal action for similar issues --- If I could give zero stars, I would. After losing our home in a devastating fire, my family and I trusted Rainbow International of Des Moines to restore and rebuild our home. We were promised a finished, livable house -- one where we could finally begin to move forward after everything we had been through. Instead, we were left with an unfinished project that created additional stress and challenges for our family. From the beginning, communication was poor, and the workmanship showed little attention to detail. Floors were installed before drywall texture and painting were completed, creating additional damage and requiring us to redo work. Ceilings are cracked, drywall seams are uneven, trim looks poorly installed, windows are hung unevenly, and the kitchen cabinets were the wrong size -- installed rather than reordered. The materials used were of low quality, and decisions about installation were made without consulting us. Because of these issues, we had no choice but to fire them halfway through the project. To make matters worse, the company is now attempting to charge more than what we believe is owed, leaving us without the funds needed to hire another contractor to finish the house. This has forced us to retain an attorney and pursue legal action to complete the work. Our family has been forced to stay displaced for far longer than expected. We even had to place our animals in foster homes because the house remains uninhabitable. Three independent contractors who have inspected the work confirmed that the workmanship was unacceptable and identified multiple issues that no reputable restoration company should leave behind. We have not fully paid Rainbow International of Des Moines because we do not believe they are entitled to the amount they are claiming. Much of the work is unfinished, and significant portions will need to be corrected by another contractor. Caution to anyone considering this company: Based on our experience, Rainbow International of Des Moines did not provide professional restoration work, made costly mistakes, and left our family with an unfinished home. If you want quality, accountability, and a company that communicates honestly, look elsewhere. Our situation has required legal action to even have a chance at finishing the work correctly. Please join my Facebook page I created so we can possible us it in court. Maybe we can win if were work together. Thanks So Much and please call me 641-431-1025 https://www.facebook.com/share/g/1UAfFnH8fL/

We are STILL having to deal with this company who is now accusing us of pocketing insurance money…read more The fact is, we have the remaining insurance money is sitting in the bank, we are simply waiting for them to finish their work. We had custom windows over 17k --they removed the nail flange before installing the windows. The pounded them in with heavy mallets, leaving areas big enough that wind blew through the windows at such force that it could blow out a flame. They replaced 2x6 boards with 2x4 and put 6" screws that go clear through the ceiling making way for water leaks. They claimed that they painted areas that were only primed (they came that way). The siding continues to fall off with any substantial wind. The garage siding has been done three times and it is STILL wavy. They are now saying they are going to start adding interest in the unpaid balance. They have been impossible, and admitted they wouldn't have accepted this work for their own home.

We are so appreciative of all the hard work and time Elaine took to freshen up our home. The…read morecommunication prior to the service was amazing, and our home sparkles like new! It seriously looks better than when we first moved in, and even then our apartment complex had a professional company come in prior to our move-in who did not even do half as great a job as Cleanly. We truly appreciate the service and we will be recommending them to our friends and family. We are definitely looking forward to hosting our friends and family for the holidays in our clean space.

We were seeking bids for janitorial services for my condo building. Yelp offered the ability to…read moreseek quotes from multiple vendors. The owner of Cleanly, Mike, responded quickly to my inquiry and was able to stop by the following day to tour the property. He arrived early for our appointment to review our cleaning needs and provided an estimate by the next day. I really appreciated Mike's prompt response to all my communications with him. Cleanly ended up winning a contract with our building. They were able to provide services within the next few days which we appreciated since our building really needed a cleaning. The owner and his cleaning staff are friendly and professional. They work hard to get the job done and do a good job. I've been extremely pleased with their services from start to finish.

I'm leaving a 1 star only because you can't leave 0. I…read morescheduled carpet cleaning 3 weeks ago, complete with a quote, for this morning. I tried to contact them all day yes and this morning to confirm, but their number just rings to a message saying the mailbox hasn't been set up. I also texted and emailed. No response, and then no show!

I have used Alpine for 7 yrs now. Every service is done like I was a new customer. Great job and…read morewants my business back. No short cuts.

Was a rip off. I had them quote me back in 2016 to clean carpet in a basement mother-in-law suite…read more Review dates back from that time in 2016. Guy that came (I think is the owner) was very short and rude with me. I told him the price was too much and he got pissed off he made the drive to Grimes. I didn't appreciate his attitude. I was ready to walk away from the deal, and basically told him "goodbye". He lowered the price a lot since I wasn't going to budge. I reluctantly agreed since I was moving out. Still way too expensive and didn't do a great job. Just went with him since my landlord was forcing me to pay for carpet cleaning, and was busy with other things. I would have gladly gone with someone else. Not recommended.

We have white carpet and had a couple of stains that they were able to get out. They came in and…read morewere very professional and the entire carpet looks fantastic! Another BIG plus is it will be dry in 2 hours!

This did not go well. I paid for 1/2 the cleaning up front and she never showed nor did I get my…read moremoney back. She had excuses for not coming and I gave her other chances, but she never came, nor refers the money like she said she would.

Nya and her partner were friendly and worked hard. Performed all of the services we agreed on…read more Would recommend.

Whitney did a great job! Was more detailed than expected, and it actually took longer than…read moreanticipated to do the level of detail that she cleaned throughout! Highly recommend!

From the owner: Hiring my cleaning company to do the dirty work will create a healthier environment,…read moreharmful airborne bacteria or mold buildups can affect people who suffer from allergies or respiratory problems. These people will find their symptoms are worsened by being in a dirty environment. Even those without any pre-existing conditions can find themselves with skin infections or flu-like symptoms as a result of this bacteria. Hiring a cleaning service will mean that your home will never get to the point of being hazardous to your health. Whether you’re hiring a small business or a big name cleaning service, one of the biggest benefits is convenience. By hiring a cleaning professional to do time-consuming jobs like vacuuming, dusting, and scrubbing, you’ll have more time to dedicate to doing important tasks at work or unwinding with your family.