Luis was super nice and helpful. They took pictures of my roof to give to insurance. They were nice…read moreenough to use shingles I had in my garage to replace the few that had fallen off to get me by until the insurance company could come out to assess storm damage.

Summary of Major Problems:…read more Materials were chosen without our approval and were of low quality Floors installed before drywall texture and painting were completed, causing damage Cracked ceilings throughout the house Uneven drywall seams Trim installed poorly and looks bad Windows hung unevenly Kitchen cabinets the wrong size, installed instead of reordered Poor workmanship confirmed by three independent contractors Promises broken, project left unfinished Company is attempting to charge more than what we believe is owed Left with insufficient funds to hire another contractor to finish the house Forced to place our animals in foster homes because the house remains uninhabitable Fired them halfway through due to the workmanship and disregard for our input Now retaining an attorney and pursuing legal action to have the work completed We are aware of at least two other customers pursuing legal action for similar issues --- If I could give zero stars, I would. After losing our home in a devastating fire, my family and I trusted Rainbow International of Des Moines to restore and rebuild our home. We were promised a finished, livable house -- one where we could finally begin to move forward after everything we had been through. Instead, we were left with an unfinished project that created additional stress and challenges for our family. From the beginning, communication was poor, and the workmanship showed little attention to detail. Floors were installed before drywall texture and painting were completed, creating additional damage and requiring us to redo work. Ceilings are cracked, drywall seams are uneven, trim looks poorly installed, windows are hung unevenly, and the kitchen cabinets were the wrong size -- installed rather than reordered. The materials used were of low quality, and decisions about installation were made without consulting us. Because of these issues, we had no choice but to fire them halfway through the project. To make matters worse, the company is now attempting to charge more than what we believe is owed, leaving us without the funds needed to hire another contractor to finish the house. This has forced us to retain an attorney and pursue legal action to complete the work. Our family has been forced to stay displaced for far longer than expected. We even had to place our animals in foster homes because the house remains uninhabitable. Three independent contractors who have inspected the work confirmed that the workmanship was unacceptable and identified multiple issues that no reputable restoration company should leave behind. We have not fully paid Rainbow International of Des Moines because we do not believe they are entitled to the amount they are claiming. Much of the work is unfinished, and significant portions will need to be corrected by another contractor. Caution to anyone considering this company: Based on our experience, Rainbow International of Des Moines did not provide professional restoration work, made costly mistakes, and left our family with an unfinished home. If you want quality, accountability, and a company that communicates honestly, look elsewhere. Our situation has required legal action to even have a chance at finishing the work correctly. Please join my Facebook page I created so we can possible us it in court. Maybe we can win if were work together. Thanks So Much and please call me 641-431-1025 https://www.facebook.com/share/g/1UAfFnH8fL/