Our experience with Jessie Lopez, owner of Lopez Extermination will be outlined in this review.
Friday, July 13 at noon Jesse had scheduled to come and do a job at our home and he did not show up. We had to follow up with him with 3 phone calls in to order figure out if he would still show up and the time was changed to 3pm.
Additionally, we were quoted by his employee Andy at $150 for 4 hours, then when we rescheduled our appointment, Jessie confirmed $150 for 4 hours and "the job has to be no later than 12 noon because it takes four hours." On July 13, 2018 when we talked to Jessie again he said that the job would be, "$150 for 1 hour and he said, "I never said it would be $150 for 4 hours, I have been doing this for 35 years and know I did not say that."
The math did not add up, 150 for 4 hours changed to 150 for 1 hour, so when we questioned him about the change in time and price, that is the response we got. We hope that everyone does read this review and understands that we have been doing business with this man for over 20 years. We were very disappointed and expect for a professional business to keep appointments and treat their customers with respect. read more