Whoever is seeing this Post please take the time to read my Review I have been a loyal customer for…read moreover 20 years but since 2024-2025 things have declined so much I live in Rockford Illinois and travel 1:30 to see ( Ofelia ) she has always been my only stylist and I have always tipped her well but these past years I gave her multiple chances She always forgets to dye my eyebrows I asked for an auburn hair color and got a bright red and brown eyebrows because she forgot to dye them I let it go I went back and asked for this hot chocolate that I'm showing a picture I got it !!! When I went back for a touch up I asked her to still give me the same color but I wanted just a couple of highlights to Pop out the Color She streaked my hair with blond and gold streaks couldn't even see the brown I told her I'm not going home like this So she added a color to cover it up so she said and said that what I had really Wanted was a Biolage (She totally dyed my hair the wrong color ) And again forgot my eyebrows I paid an arm and leg for her mistake I was so upset I just wanted to get out of there When I got home I seen the damage she had done to my hair when I lifted the back of my hair they were blind streaks all in a crazy way What did she think I wasn't gonna see it I called her a week later after I cooled down and told her I was very disappointed with her work and that she had ruined my hair I told her she would have to do something I didn't go back right away because she had just dyed my hair twice in one sitting so I waited a couple of months And went back to give her 1 last chance!!! I told her I wanted my hair the hot chocolate brown !!! She started looking through her little box of clients and their treatments and. As I figured she hadn't written it down !!!!!' So I showed her the picture again and she still got it WRONG!!!! I was really totally Disappointed I knew there and then I wasn't going to Return.....! And again she was forgetting to dye my eyebrows but I Reminded her What a joke !!! That's not the only thing when I would ask for a blow out she would curl my hair with the flat iron since it seems that's the only thing they like to use their And leave me with theses tight curls I would have to run my fingers through my hair to loosen them and I would get a face like wow And sometimes their comments and questions And always trying to sell you something ( like there coffee) Gets. Annoying!!! I would let it go My whole family used to go to them and friends they never returned I guess I was the last dummy!

Great service and Great people. Excellent prices. Highly recommend. Usually can walk in but…read morerecommend calling ahead.

aysha does my eyebrows every week. this week she did my…read morehair color and style. and she did an amazing job. you are very lucky to have such a good employe!!

Krishma was great and explained everything! I love my eyebrows and it was super quickread more