Place is incapable of filling an order online!!! Had to talk them 5 or 6 times to get the information I needed. 10 days after my purchase and they still had yet to ship my package, when I expressed the importance of it arriving on time (which was 5 days after the date they specified). When they tried shipping a replacement item they could not give me a email confirmation, order number, or tracking number. I than asked for a refund, which they were unable to give me a receipt of. Although they are quick to answer via chat and phone the outcome of those conversations results in them taking no action. read more

I'm an elementary art teacher and I'm always trying to make my classes fun for the students, so I ordered a Salvador Pawli t-shirt to wear during my lessons on Salvador Dali. I ordered a Men's Small but it was more like a cross between M & L and the neck was so big that it wouldn't lay flat. The neck got worse with each wear. I ordered the shirt in September and it "died" by December. The only thing the shirt had going for it was the cute cat on the front and how soft the shirt was. All I wear are t-shirts (men's size small) and hoodies, and I've had $5 WalMart or Target shirts last for up to ten years. Maybe their hoodies are different, but save your money and don't buy their shirts. They are poorly made. read more

Not only did they provide a great product, but amazing customer service! The shirt I ordered came in a timely matter and was a great quality print on a nice soft shirt. The shirt fit okay, but I didn't know how much it would shrink if I washed it (cotton/rayon blend). I contacted customer service to see if I could go about exchanging it for a different size just for a more comfortable fit (nothing wrong on their part). The person I was talking to asked what I wanted instead, and then a few moments later sent me an order confirmation of my new shirt, didn't charge me for it, didn't ask for the other shirt back and asked that I donate it if I didn't decide to keep the old one! I was totally amazed! The customer service alone is worth shopping with them again! read more

Tried to get christmas presents from this site, but they didn't arrive on time. I tried to findo out what happened but couldn't . I checked my email on christmas eve and found that the items had been shipped that day, with an estimated arrival in January. read more

First of all, great customer service! No hassles and no arguing to get things so that you're a satisfied customer! Let's get down to the item itself! Printing is great! I absolutely LOVE this! I ordered a sweatshirt and the color is just perfect. Not like any other blue that I own, which is sort of what I was hoping for. Oftentimes when you order custom print items you end up with all navy and black or something similar. This blue is more of a darker cornflower blue and beautiful. I ordered this thinking it was more unisex sizing, but it's closer to women's sizing. Taking that into account, I'd suggest size up even one from what you would wear in women's (so if you're an L in unisex normally with some room from brands such as Gildan AND Port & Company, then I'd order at least a 2XL if not a 3XL if you want that roomy). I appreciate the sleeves on this, I don't have long arms, but I don't like it when I get a jacket or sweatshirt that isn't long, these are amazing. The interior of the actual sweatshirt isn't the normal fuzzy warm fleece, it's more that flat kind that I think of as more of a sports sweatshirt or a summer sweatshirt where it's almost more of a heavier long sleeve type. read more

Undelivered order corrected quickly: I was so sad when my package failed to deliver! Thankfully, the kind people at lookhuman sent me a replacement, and I was able to get my ace pride shirt before the pride parade!!! A huge thanks to everyone involved! read more

I ordered a workout shirt from this company over a week ago: It was shipped via USPS and DHL, and for starters took FAR too long to ship. There's no reason for a package to arrive in a city an hour away from mine and not show up at my door until five days later. Absolutely ridiculous. The print looks fine, but the quality of the shirt ruins it: I bought a racerback tank thinking It would be a really great idea for the summer, but this fabric is wafer thin and the stitching looks like it could come apart at any minute: in fact, the item almost looks like one go through the wash could tear it completely to shreds! The print job was done so thickly on this thin fabric that when I unfolded the tank I had to actually peel it apart: It's honestly a miracle that the ink didn't bleed through and stick to the other side of the shirt! Because of how thick the printed image is in relation to the thin fabric, the print itself is very itchy and uncomfortable. This might be fixed with a few washes, but again due to the thin nature of the fabric I'm terrified of attempting a run through my washer and dryer! I intend to return this product immediately and I expect a full refund. I wanted a fun workout tank for the gym: What I got was a low quality piece of junk. Based on this poor product I cannot justify any future purchases from them, and I warn others to stay FAR away. read more

I paid $35 for a shirt from Look Human and followed the instructions carefully to wash and dry. After one wash, it faded completely to where the words are no longer legible......... Sincerely, Ripped Off. read more

The shirts are actually very cute. The suppliers and sizing is so insanely varied though, that it's just hard to know what you'll get. The online size guide says the women's 2xl is 50" across the chest, 30" long. The first batch of 2XL I got was 44" across, 29" long, which they say is XL size. So 1 size off. Well, that's fine. I sized up because sizing can vary a bit brand to brand anyhow. They still fit nice, loose and flowy like I like. Following order, same. Ordered some XL women's tanks (they don't have 2xl) and those fit similar to the 2XL t shirts did. Well, that makes sense since the 2XL shirts were actually the size of the XL. Tried 2XL juniors tanks. Those were probably a couple sizes smaller, VERY narrow through the bust and didn't fit well. Ok, so I just won't repeat. I only bought a couple anyhow. Overall still reasonably happy at this point. Unisex XL, fit just about as expected. Unisex xl tanks were narrow and long and had an odd fit, but were wearable. Unisex 2XL tanks were far too big and had a completely different shape. Figuring out sizing cost me a few wasted bucks over 3 different orders and trying out various sizes, but I figured I had it down now so it was only uphill from here. Then I placed a bigger t shirt order. 8 shirts. All women's 2xl, which is what had fit me the best. That's where the problems started. When I placed the order, it was estimated to arrive October 23-25th. One of the shirts was for Halloween. It didn't even ship until the 26th. Arrived after Halloween. I still overlooked it. Tried the shirts on. 1 fit. The other 7 waaaay too tight. I measured them. They're only about 37" around. 7" smaller than all the others I'd ordered in that size, and 13" smaller than their website lists. They were also less stretchy, so it just didn't work at all. This was a different shirt brand than any of the others I'd ordered so I figured they got a dud for a supplier and I thought they'd make it right. They have a free exchange policy right? Well, no. Not exactly. Because I was such a good customer and ordered so many shirts, I had to pay return shipping. Yes, even though the sizing was off by 13 whole inches around. They wouldn't budge. It was feeling a bit like a bait and switch at this point. If I'd only ordered a couple shirts, it sounds as though they would have made it right and followed through with the free exchange. Because I bought more from them, I guess they decided I wasn't a very valuable customer. Which seems very backwards. I'm very laid back and polite. I don't mind mistakes being made, it happens to everyone sooner or later. I can even forgive slow shipping and long wait times on emails. Life happens. But if customer service isn't there and they can't stand behind their products and make it right, then I just can't see spending any money with a business like that. No matter how adorable the clothes are. read more

Horrible company! I read in a previous review that they where 'quick to answer via phone and e-mail' and I agree with that, however, I never got my package, e-mailed a few times and there was nothing they could do, according to their helpdesk. Clothing looks fantastics on the website; too bad it is all a fraud. read more

So I ordered two shirts for a secret santa gift that I wanted to get. I received an email with a tracking number to nowhere. I have emailed this company twice but to no avail have I heard a response. I will not order from this company again nor would I recommend it! read more

I ordered 2 shirts as mothers Day gifts, because they said it would be here by the 11th of May. (day before mothers day) After they took my money, then send a tracking number showing they won't be here until 2 days AFTER Mothers Day...So pissed off, I will never place an order from them again and do my best to spread the word of horrible their business practices are!!! read more

Though I loved the selection, the quality of 3 of 4 shirts left plenty to be desired. After one wash, one t-shirt was left with a huge hole in the sleeve. This was made worse by the fact that they all smelled so awful when I took them out of the bag, that I washed them all before getting a chance to wear them. If you're going to buy a shirt from Look Human, get a heathered tee - it was the same price and both more comfortable and more durable than the others. read more

POTENTIAL CREDIT FRAUD I was hesitant to post any reviews because I was uncertain, but after doing some research, I'm not the only one who has had their credit information used for $1K of fraudulent purchases after purchasing clothing from this company: https://www.trustpilot.com/review/lookhuman.com My purchase was from "Activate Apparel", which appears to be the same company as "Look Human" - they have the same corporate address. I ordered some workout shirts and the sizing was WAY off. The women's tank top sizes were bizarre... their large size fit small circumference wise, but length-wise, went down past my butt. I normally wear x-small or small in practically all clothing, but the small from this company was nothing like the measurements - it fit like a child's shirt. Finding no customer service number, I e-mailed their customer service rep. Response was quick, and the rep told me she would initiate a refund and I could donate the shirts and wouldn't need to return them. I thought that was pretty awesome, and did in fact receive a refund on my purchase. A few days after this refund, my card is flagged for suspicious activity, with up to $1K of purchases at various stores in OHIO... Only about 2 hours away from their corporate location in Columbus. This was the only recent purchase I've made from a website I have never purchased from - all other recent purchases were made at stores where I frequently make purchases. While this may be a crazy coincidence, it seems unlikely, given this same circumstance has happened to another customer AND the fraudulent activity occurred near the location of their company address. read more

My fiancee and I ordered several funny teaching shirts from their website to wear during casual engagement photos since we are both teachers. We ordered two weeks out and received the shirts promptly when expected. Unfortunately, they were too small and because our pictures were a week away we assumed we were just out of luck. We emailed them asking if we could return our order for a larger size and to see if we could pay extra to expedite the process. The customer service representative was AMAZING! They paid for priority shipping and are rushing new shirts to us at no cost to us. They emailed back within an hour each time we reached out for customer support. We will definitely be getting our fun t-shirts from them in the future. They really went above and beyond in the customer service department and the products we received were comfortable and of good quality. read more

This is the first time I ordered from Look Human and I am not disappointed. I ordered 2 Doctor who shirts (A men's medium for my friend and woman's small racerback tank for myself). I ordered 12/22/15 (not for Christmas, just for myself) and received the order 12/26/15. So pretty fast delivery. Upon opening my package i could tell the tank was too big for me (5'3 100lbs) It's not much bigger then my normal size, it is just a bit too gappy under the arms as well as low cut. I do not recommend the racerback tank because the material is VERY thin. I called Look Human as to take advantage of their "Free Exchange" policy. At first I got no reply but after a second call I was put through to Meagan who was very kind and helpful. She asked for my name and what my problem was. I explained my problem, gave her my processing number and she changed my order for me and said it was sent down to processing as we spoke. She then said I can keep, donate, regift, or make something new with the shirt that did not fit. She asked if there was anything else she could do for me and I replied no and she said I should receive my order very soon. I have no complaints about the men's shirt. SO soft and great material. I will most likely order from them again. read more

Horrible experience. I ordered the "worlds okayest camp counselor shirt" over a month ago. Got my order pretty quickly, the only issue was that my shirt was spelled wrong. They spelt it "councilor" instead of counselor! Online it was spelt the right way so it is very weird. I emailed and got the shirt sent again.. once again spelt wrong! They would not answer phone calls so I emailed a third time and got my shirt sent to me a third time; I received it in the mail today. Guess what? Spelt wrong AGAIN. Three times in a row they sent me the shirt spelled wrong. I am so over this company. Do not order from them!!!! I regret not reading reviews ahead of time. read more

I've ordered from look human two times so far and every time I've had a great experience!!! I was really nervous to buy from them with all the bad reviews. The first order I got two phone cases, I never got the confirmation email saying it's been shipped but I got my order within 5 days which was great!!! This second time I got two shirts, I made a mistake when ordering and didn't realize so I used their new chat system to ask if it had shipped yet, sure enough it did so I didn't really mind but they lady helping me insisted they send me a new one and allowed me to keep the other shirt!! I seriously don't see why people have trouble with their customer service cause I found it very nice c: read more

Ordered a hoodie. Got a great deal on it during a sale. Shipping was reasonable and showed up a couple days earlier than estimated. Hoodie is just as described and the sizing make sense. It's also extremely comfortable and soft inside. I will definitely be buying more from look human. read more

I ordered for the first time from Look Human at the beginning of December, I had checked their chart for Christmas delivery dates by country so I wasn't nervous about receiving my order. I got my confirmation number right after I placed my order and the email said I would receive a tracking number once the items shipped. After almost a week went by and I didn't get a tracking number, I logged back into my account and it showed NO order history! I got very nervous at this point and looked at some reviews and got even more nervous. I was all set to start my complaint process this week when lo-and-behold my items were delivered on Sunday. Both the sweatshirt and the baseball-T look to be fairly thin material but the prints look great. I will likely order from them again in the future. read more

I was definitely hesitant about purchasing from this company because I read all of the previous reviews about the shipping taking forever and all that stuff, but I went ahead and ordered from them anyway and I was pleasantly surprised. I was prepared to wait weeks for my shirt to come in the mail, but it arrived within five days! The quality of the shirt is really good (I think it was the men's heathered tshirt). I've only worn it once so far, so I don't really know how their products sustain over longer periods of time yet, but so far I am super happy with my purchase!! read more

I ordered a couple of t-shirts from this company. When they came in, one of them was the wrong print. I emailed the company letting them know the mistake. They emailed me within 24 hours, told me that they had shipped out the correct shirt & to keep or donate the other one. No hassle at all & I received the new shirt within 3 days! Lookhuman has my future business! read more

Wow!! A++ customer service and very thorough effort to achieve full 100% customer satisfaction! Replaced and refunded a t shirt ordered in error. Immediate response and prompt updates and delivery! The best! THANK YOU! read more

I ordered two shirts and the shipping took forever. I was happy when it finally arrived, but realized quickly that the quality is nothing like the pictures on their website. The prints are poorly done, not as bright as proclaimed and the garments of very cheap quality. Not worth the money at all! read more

Extremely slow shipping. I ordered something on 4/8/18 for a birthday on 4/14/18, thinking it would get to me on time because it said 3-5 business days for standard shipping. I understand that the ordered would have needed to be processed before shipping, but on my tracking info, it shows it didn't even get to the shipping facility until 4/12/18...4 business days just to get to the distribution center?!? Then don't say 3-5 days for shipping. It is now 4/16/18 & I still don't have the gift (obviously didn't have it in time for the birthday). Supposed to be delivered tomorrow. If I do get it tomorrow, that will be a total of 7 business days for shipping. I will not order from this company again. read more

Don't order from them. We thought their shirts looked cute and ordered some. The order took over a month to arrive and when it did arrive, the shirts are cut a bit weird on the bottom. Then we tried to take advantage of the "free returns". Yea, they don't answer emails or their phone. Now the phone line says they are "experiencing phone trouble". They have a TON of terrible reviews for late shipping and failure to respond to anyone. DO NOT ORDER FROM THEM. read more

This site is awesome. Not only is their merchandise cute and clever, but the company is also really awesome. I had something wrong with a shirt I received and wanted to exchange it. They quickly sent out the new order and told me I didn't need to send back the original shirt. They prefer I donate or gift it :) read more

Look Human is a scam artist company! Do not give them your credit card info, unless you feel like getting ripped off!

I have always loved this company and own many tank tops from them. I received an order the other day and one of the tanks I bought was clearly botched up in production. The black color from the clothing had run into the red graphic and the corners of the graphic itself had bled white (as if from too much heat) into the black. When I read their return policy, it stated the following: "Unless your order was damaged in our process, we do not reimburse or send a label for the return shipping." Okay, great--my product was clearly damaged in their process. Imagine my surprise that in order to receive a refund I would have to pay to ship the product back! That's totally not fair. I can see having to pay for shipping if it was a size issue or something like that, but this was the company's fault. My other option was to donate the tank, get a receipt, take a photo of the receipt, email it to them and THEN get a refund. I never had to jump through hoops to get a refund before. And a) it wouldn't have even been a refund because I would have ordered a different tank, and b) I did donate my shirt and they told me they only issue receipt for over $50 worth of a donation. Thank goodness there are other companies with witty/funny statement shirts because Look Human lost me as a customer. read more

I have purchased from this company two separate times and have had no problems. First time was over a year ago and the second time was in the last couple months. I love their designs and the prices really aren't that bad. Only problem is the first shirt I ordered from them, the print on the shirt lasted so much longer than the last few I just recently ordered. After washing them a couple times the design on the shirt was all broken up like it had been a really old or washed far more than I had washed it. Other than that, I've had no problems!! read more

I was hesitant on ordering because I looked up reviews and saw some negative ones. I went ahead and ordered anyways. I used the online chat to ask a few questions to assure me that I won't be disappointed. The lady I chatted with was absolutely the most helpful person! I usually dread making online purchases but she made it a breeze! I received my shirt on time and I love it! I really appreciate their great service. I can not believe some of the reviews I have read on here! I received a $5 coupon with my purchase and I am now ready to purchase some more! I will defiantly recommend this to friends and family. read more

I ordered two items on November 30th with the intention of giving them to my sister and my boyfriend for Christmas gifts. It is December 24th (THREE WEEKS LATER), and nothing has arrived. They have not returned my calls or my emails, and they even have turned off the phone line so when you call, you immediately are sent to a voicemail box. They had the audacity to have an ad on their website last week saying "Order by 12-22 for Christmas gifts." Where are my gifts? I am so disgusted and angered. Given other reviews, it sounds like I may not even receive what I ordered which cost me over $50. This company is an abomination. I wish I could request my money back now and buy other gifts so I am not empty handed tomorrow on Christmas day. TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I was really nervous about my order after reading all of the negative reviews. In fact, I placed two orders and then didn't see any email confirmation, so I checked the reviews online. I got super scared... but then I did a search in my email and found two confirmation emails (one for each order) and noticed that both orders had shipped within a day. Both arrived within three days of the order being placed and I love the shirt! (I haven't seen the other order yet because it was a gift sent to my friend). The only thing I noticed was that the Medium I ordered is definitely on the large side (contrary to what I read in a previous review). But, the shirt is American Apparel - so go by what you know about that company's sizes. I totally recommend this company - great shirts, super fun and funny, pretty, soft, etc etc. read more

I'm somewhere between a medium and a large, so I have a hard time getting shirts that fit me right. I was hesitant to purchase because some of the bad reviews I'd read in terms of their exchange and return policies. Of course I bought the wrong size and had to do an exchange. They went above and beyond to make me happy without me even complaining. Maybe they're under new management, but in either case the exchange was a very simple and pleasant experience. read more

The worst. I can't say enough terrible things about this company and their customer service - from the refusal to respond to emails, to their refusal to return calls, to their pretending like they care when you contact them on social media, the fact is that they don't care about whether or not they fulfill your order in a timely manner OR AT ALL. Whatever you do, do not order from Look_Human. read more

I bought a tshirt. It was the wrong size. I emailed the support line about the process. I was contacted by Adam very promptly. He asked what size for a replacement, which is already now on its way and I have revived the tracking info. I asked about the process to return the shirt I had. He didn't want to inconvenience me. The quality of the shirts is great. read more

Super slow shipping. I've ordered custom shirts in the past that arrived in 4-5 days. With Look Human, I was told it would be 7-10 days. Turns out it will be somewhere between 12 - 15 days before my order arrives. They use DHL and the shirts were ready to ship on the 10th. They arrived at DHL on the 11th, but sat there for a full two days before being sent via USPS. Why can't they use FedEx or UPS? I'll never use them again because I don't like to wait twice as long to receive orders. I'll be sending the order back and expect a full refund. read more

My experience with the company was nothing but top notch. I ordered a t-shirt from here. The quality is great (triblend, very soft) and the design was perfect with no defects. After washing it, it still looked good as new. I also reached out to customer service because I wanted a different size. They responded within a day and resolved my problem immediately. My experience couldn't have gotten any better. read more

The shirts are adorable and the customer service was incredible! This is a company that truly believes in helping out their customers. I ordered several shirts as gifts, and when they arrived, I realized that the sizing on two of the shirts was not going to work. One was too big and another was too small. I sent an email letting the company know, and they immediately responded back to me, and sent out new shirts in sizes that would fit. They let me just keep the originals to donate, so I didn't have to hassle with how to return the items back to them. Thank you, Look Human! This kind of service is pretty unheard-of these days! I'll definitely order from them again. read more

I would NOT order from this company again. I placed my order at the beginning of the month and the confirmation said that the shirt was made to order and may take longer than expected to ship; however, it shipped within a few days and I was pleasantly surprised. Now, here we are at the end of the month and I have still not received the item. When I track it, it came to my area and then was shipped further away and my expected delivery date keeps changing. I have emailed them and no response. At this point i'll be surprised if I ever get my item. read more