I was very happy with the service I received from Carpets in Dalton! They had the exact carpet that…read moreI was looking for, and available for cheaper than options local to me. They custom cut it, shipped it quickly, and it arrived in great condition. Very satisfied!

I had a wonderful experience with this company and I owe all of that to my salesperson, Joshua…read more I priced a rug in my area that I wanted cut and bound and it was almost 7k. I decided to do some research and found Carpets in Dalton online. They carried the same brands so, I sent them an email. Joshua quickly responded via email and I then gave hIm a call. He was extremely friendly and knowledgeable and made excellent suggestions without making me feel pressured. Then he gave me the price and well it was HALF the cost for the exact same brand! I thought it may be too good to be true, but Joshua sent me all the paperwork and a contract and everything was legitimate. I signed and paid for the rug and it arrived in a timely manner. Unfortunately, there was a manufacturing issue with the rug. I reached out to Joshua and he made sure a replacement was sent. He was truly my advocate. All I can say is don't hesitate to reach out to them. Their selection and customer service are both stellar and I will absolutely use them again one day if the need arises!

We were shopping for tile and hardwood for a remodel of several rooms in our home. Shannon…read moreFossett is your "go to guy" for both of these products. Extremely knowledgeable and helpful with both of these products. Ask for him when you arrive at COD; it would be in your best interest.

Worked with Maria who was knowledgeable and helpful! Have us space to look around and narrow down…read moreour selections. Lots of great furniture choices.

Absolute garbage sheet vinyl! Do not buy it. Spent $300 for the product and $300 for shipping. This…read morevinyl flooring rips and tares if you need to move kitchen appliances. I have so many indents in my floor from everything that has been sitting, you can see any nails underneath in the floorboards and god forbid you drop something. This company does not provide specific installation manuals, I requested one repeatedly and after much delay I was sent a generic manual from Google. We had no idea what products and techniques would be best to use to keep this flooring intact. Probably would have been worthless anyway considering the poor quality. Just installed this flooring in the spring and it already needs replaced. So much time and money down the drain. Their website is also a pain, I had to call to have them fix their "bug" so the sale percentage would apply to my cart and I am unable to post my review on the product that I bought due to a reCAPTCHA verification glitch.

I came across Carpet express on the Internet. I ordered a sample to be sent to me in California…read more The project was for kitchen and we were at the point in which it could not move forward without the flooring I immediately ordered a sample. I received a confirmation on Monday from Debra Collins. The sample did not come. I called a week later and spoke with Debra Collins. She checked on my order and said to me that sample did not get mailed out until Friday. It's a week later, haven't received it, Customer lost faith and Carpet Express lost a sale

Sales experience was excellent. Product selection was perfect. The installation team was on time,…read moreworked effectively, Cleaned up their overage and helped re organize furniture. I highly recommend Myers carpet of Dalton Ga as a go to excellent resource for home carpeting.

Everyone should order carpet here - I'm serious. I live in Chicago, but they shipped it at the…read moresame cost that local companies charged for shipping. And, their prices are incredible. They even did a wool serge (the cord-like stitching that goes around the rug) for $2.50 / foot which makes the rug look very nice. That price is also unheard of. Lewis (a local company) did cheap cotton binding for $5.00 / foot on a runner I ordered there. I found them just by googling "Fabrica area rugs" - and there they were. I worked with Linda, and she was very responsive to emails and accurate in all the details. She got me the quote right away. We set a delivery date. She helped rush it through a bit because another store had delayed me significantly with their inability to give me a price. So, I got a custom Fabrica 9 x 12 area rug for roughly $1000 delivered, when it was $1400-1500 here (and not even with a wool border serge - that made it around $1700 here). I love this place. Obviously they can't do wall to wall in another state, but shipping custom area rugs works quite well.

I purchased the overstock carpet and it was a spectacular price and excellent quality. They did…read morethe stair binding so when the carpet arrived my installers installed. I also purchased the padding. Customer service was excellent I would not buy carpet anywhere else and Im a G.C. I carpeted a hotel so it was a great pandemic project. If you see a overstock you like jump on it as they go fast! Worth the effort. Very nice people to work with throughout the company.

From the owner: BBB AccreditedWe have always believed that people make a difference and always come first in our…read morebusiness. It just makes good common sense and it's working out good for us. Our relationships with our suppliers have allowed us to provide products that the customer wants at a price that is fair. Dalton Hospitality Carpet Mills believes in dedication, aspiration, and commitment. As a company we work together to be the absolute best. We are dedicated to providing quality products to our hospitality carpet customers whether they need to re-carpet a lobby or install new carpeting in a large, new construction. Integrity: Our reputation is of paramount importance. Honesty and fairness dictate our conduct in all relationships. Continuous Learning and Change: Change brings opportunities and offers us the chance to learn new and innovative methods to better serve our customers. Extraordinary Quality and Service: We constantly seek to understand the needs of our customers and to provide superior service to meet those needs and to earn their trust and confidence. We strive to meet and exceed the expectations of our customers. We deliver quality carpet for hospitality installation anywhere in the country. Our selection includes: Room Carpet Public Spaces Carpet Corridor Carpet Carpet for most any commercial hospitality application

I must say I bought the carpet back in 2009 and still remember it.....best quality, best service…read morethat I still remember and very knowledgeable person to help you choose one for your business.....5star is just not enough

From the owner: We sell commercial carpet at very discounted prices to small and medium size business in the U.S…read more We do not have a retail store but rather sell direct from the manufacturer to the end user which saves lots of money for our customers.

Great selection great prices. Will definitely get our master carpet from them. Very happy with…read morethem

All I can say is be SURE you get a knowledgeable person to measure before you purchase. Georgia…read moreCarpet Industries is not a return friendly place. I had been a costumer since 2010 and returned a roll of carpet padding today (03/15/23) and they charged me 25%. I was sold twice the carpet and padding needed. I understand they could not take back cut to size carpet, but you would have thought they would take responsibility for telling me to measure wrongly and refund the untouched padding. The woman that is the only one that can handle refunds was very smug and passive aggressive. Though I paid with a check and they electronically removed the funds from the bank instantly she insisted they write me a check for the discounted return. Let's hope the check is good! They must not be doing very much business and need to hold on to every penny. I will let you know if the check clears. Never going back there!

I have been doing Business with Doug for 15 years...this man is awesome and loves his business &…read morecustomers alike. Nobody out performs on a personal level like Doug does. He has helped me & my Business over the years and has NEVER let me down. Guy R. Hartford, Owner, Wholesale Carpet Express, Inc Toledo, Ohio, soon to be opening in Ocala, Florida.

Doug Caldwell (owner) and his team at Caldwell carpet definitely goes above and beyond for their…read moreclients. I'm working on a large commercial project requiring several thousand sq yds of quality carpet for the site. I was blown away at how competitive their pricing is to national retailers and to other big name distributors too! Doug was very upfront and honest about the types of carpets and his recommendations on what should be used. I was under the impression that I needed a certain product, but I was wrong. It turns out I could use something else of higher quality at a lessor price to get the job done. It's great to know that there's honest people out there who care about doing the right thing, and not about up-sell or trying to get you to buy the most expensive items. We happily made a large acquisition of commercial carpet, and we look forward to working with him again for future needs. HIGHLY recommended for your carpet needs (residential and commercial) !

Just had carpeting done upstairs this last week. It took them two days and they complained about…read morehow it wasn't their job to take the drawers out of the chester drawers among other things. They was going to leave the job unfinished if a friend of mine hadn't stepped in and told them that they couldn't leave it like that for another week since my mom would had to stay at the local motel during that time which she couldn't have done. I had to pick up after them when they left the first night where they left scraps and thier trash in the house. When I asked them to run the vacuum cleaner to remove the scraps of carpet left behind after the job was done. They refused and said that it was my job to do that. They did move the furniture back in the house.

We love Hank's Carpet!! Excellent prices, service and turn around time from order date was…read moreexceptional. Every one I asked about carpet recommended Hanks. They were not wrong!!