This is regarding the Walgreens on 3550 Broad St…read more I wish I could give negative 50 stars! I have never been treated so horribly by a pharmacist in all my life. This happened this past Friday evening, July 19th, 2024, around 7 pm. My 77-year-old mother, who is arthritic and, in a wheelchair, needed her muscle relaxers. And it's those tiny cyclobenzaprine tablets, 5 mgs a piece, not those huge methocarbamol tablets... When she first received the prescription, it was for 1 a day. But on day 2, I called the dr's office and advised that one a day will not be enough. She needs 2 a night. So, they told us to have her take 2 a night out of her current bottle and when she gets low, to call the dr's office and they will get her going on a new rx for 2 a day. I did just that. I called the dr's office when she was running out and had two pills left. They called in the rx to Walgreens. I received a text that there was an insurance issue. I called dr's office, they get the rx approved with the insurance, and proved medical necessity. It goes through at Walgreens. Then suddenly disappears from the app. I called Walgreens to check the status and the pharmacist flat told me it's too soon to refill. We argued and I asked for the pharmacist in charge, he said that was him. I then asked for a manager. And conveniently, he won't be back until Monday. So, I head down there in person to confront him, along with my mother. But the male know-it-all pharmacist cancelled the rx and put it back on the shelf, stating it's too soon to fill and refused to fill it. I tried to explain what happened, as to why we're refilling on day 45, he kept talking over me and was emphatic that he would not fill my mother's rx because it's too soon to fill, he didn't care about the back story and didn't care that my mom's dr and her insurance are all taken care of, he will not fill it. He was so rude to me and my mother! Such a jerk! I had her rx transferred to the Walgreens in Fort Oglethorpe on Battlefield Pkwy. And when I got to Fort O, the rx was ready and waiting for me with a smile! I am switching all rxs to them. DO NOT use the Walgreens pharmacy on Broad St. Go ANYWHERE else. This pharmacist has a God complex and makes decisions about your meds without consulting your dr. And he stated the dr hadn't consulted HIM! What?? You're not her dr! Why should they consult you?? I told him as I left that I hope he never has to go through the pain and agony my mother does and then deal with someone that withholds meds the dr prescribed. Ludicrous! I will report to corporate Walgreens too! The pharmacist that worked the evening shift on Friday July 19th needs to find another job. He has no customer service skills, no empathy, whatsoever! He is the end all, be all, of your medications. He was condescending and completely infuriating. DO NOT FILL YOUR MEDS THERE.

Wonderful experience here! My partner needed prescription filled from Florida...They were ready in…read more20 minutes. One of the workers helped my friend to the car with heavy items as I was minding dog in car,,,Very helpful staff and very clean! Good experience!

This CVS pharmacy in Chattanooga is extremely understaffed, and the pharmacy manager has been…read moreconsistently rude and unprofessional. While one manager is kind, the blonde manager is dismissive, lacks empathy, and becomes impatient any time a customer has questions. This behavior is unacceptable in a healthcare environment.

Daughter went to min clinic, NP was rude and condescending. Seemed irritated we were there. More…read moreconcerned with filling out her paperwork. Daughter had been there a week before and unfortunately her Dr office was closed at this time and symptoms continued and she hoped she'd get NP she saw previous who was very sweet, since she saw previous symptoms and could compare. If this NP doesn't like her job, should find another job. It was evident by her body language and lack of empathy she was not happy to see another patient. We asked for liquid antibiotic and she ordered pills, just an overall not a compassionate visit. I know people can have an off day and maybe this was the case, but every patient should be treated with kindness especially when they are not being unkind to you!

Without a doubt, they have the highest prices of any store.....I had to do some research on some…read moreitems to find that out. But its true. SAD

Took 3 calls from physician last week to get prescription filled. Took 2 calls this week…read more Either their online system, voice mail system or note taking is sorely lacking. They say 'no record of prescription'. HOW CAN THIS BE? They have major problems. Don't bother calling the store manager. He just says too bad. I asked who to report system issues to, no one knew. This place is going downhill fast.

My mom shared this with me and although I had a little misgiving for mail order medicine. The…read morereviews looked fine so I gave it a go. I was able to get what I needed that was not Rx based. It arrived without a hitch and took my HSA card. I would buy again from them for sure.

Won't let buy just one medication one time. Got to promise you'll buy all medicines for ever.read more

DO NOT USE THIS PHARMACY. Using their pharmacy is always a hassle and major inconvenience. They…read morearen't running and staffed the way they need to. Do not use this CVS. I went in for a prescription at 4:15 and they said it was an hour wait. I waited and went it and they said sorry it'll actually be tomorrow before they will be able to fill 1 simple prescription. They do not care about good service for their customers. Every time I go I could write another horrible review. DO BETTER

Cannot get a person on the phone, robot answering, standard reply to text. You are told to call 24…read morehours a day WHY no one answers

This 5 star rating is not for the store. It is because of the pharmacist on duty tonight --…read moreStephen Foster. He is quick, efficient, goes the extra mile for each customer, and is, in my opinion, the best pharmacist in the Walgreens corporation. Thanks, Stephen, for all your help!!

Was on hold with pharmacy over 25 min last night. They would pick up and place me back o. Hold…read morewithout saying anything. Went through same thing last month.