This is a review on ER experience today. My husband felt unwell. This hospital is so calm and does…read morenot add additional stress to their patients. It is quiet and serene. Nurses have bedside matter. Doctors are very informative. We are not left in the dark. I trust they will take good care of my husband. So far they are very attentive. I recommend coming in the morning or very early in morning. It is more stress free. If you have a smartphone, you can do registration on your smartphone or tablet. It helps keep patients from getting disturbed especially if they are unwell. I completed it for him so he can get focused on just getting care for. It is not fancy hospital but a great one for less stress.

Would leave NEGATIVE STARS IF I COULD My girlfriend recently…read morehad kidney surgery at this hospital, and our experience was extremely disappointing and concerning. From the beginning, it felt like her needs and comfort were not being taken seriously. Less than a day after her procedure, staff began pushing for her discharge even though she clearly expressed that she was not ready and was still in significant pain. It was alarming to see such urgency to release her without properly addressing her condition or ensuring she felt stable enough to leave. Throughout her stay, there was also a lack of basic respect for her requests. She repeatedly asked staff to close the door when entering and leaving her room, but this was often ignored. It may seem like a small thing, but when you're in a vulnerable state, privacy and comfort matter a lot. The most troubling part was the lack of responsiveness to her pain. At one point, she called for help five times while in excruciating pain and received no assistance. When I went to the charge nurse station to ask for help, I was met with a dismissive and rude response. Instead of offering help or directing me constructively, the nurse simply told me it wasn't their section and that I needed to go elsewhere, with no sense of urgency or concern. Additionally, when my girlfriend asked for help with something as simple as a leg warmer, the nurse she spoke to acted as though the request was unreasonable and refused to assist her. This kind of behavior made her feel dismissed and uncomfortable during an already difficult time. Overall, the level of care, empathy, and professionalism we experienced fell far below what we expected. Patients recovering from surgery deserve to feel heard, supported, and cared for -- not ignored or brushed off. I hope the hospital takes feedback like this seriously and works to improve both patient care and staff responsiveness.

I had a cardiac procedure on March 4 26. the pre procedure instructions were poor. I was not told…read moreto hold blood thinners ( Im in the medical field, so questioned that) the nurse apologized, said to hold it for 24 hours in advance, but gave me a date of 2 days in advance. I was never told that I would not be able to use my right hand for two days after , so I had expected to be able to work the following day and had to get coverage at work. During the prep in the procedure room, I was left half naked with people walking in and out of the doors, staff and other patients could see right in. Super humiliating. That is the hospitals faults for not providing the staff with something to block that. I did not meet the doctor performing the procedure until literally 30 seconds prior to starting it. I have worked in OR's and I understand people get busy, but give patients some dignity and at least have the doctor come say a quick hello prior to the procedure.

Established care with Dr. Kelby Hempel, pulmonologist. Both my husband and I were extremely…read moreimpressed with him! The office lobby was decorated nicely for Christmas. I am fully confidant that my pulmonary needs will be managed fully by Dr. Kempel and we both highly recommend him.

I went here for many years and treatment was adequate. I finally got a doctor that stayed, but he…read morewas sometimes off on patteeenity leave. when I was in the hospital and then Nursing Home for a year and a half I didn't hear from these people at all and now I have a different provider.

Lonnie and Nicole were the absolute best. I usually get high anxiety going into the dentist, but…read morethe whole team, from check-in to check-out, was friendly and very attentative. My experience here will be the sole reason I continue to come back.

I've been with K.P for many decades!! Yes they're people with different experiences but mine ,,, in…read more2009 Dr. Bach saved my life ! I flatline ×2 . I started with them when I was 34 and now I'm 72 and moved to a a different state and still with K.P. Thank you for all the wonderful work you guys do because I know y'all are not as appreciated as you should be. Facilities have clean restrooms* nice friendly knowledgeable caring staff* especially the M.Ds . Once you're a member most of your work is done in their facilities and you get to pick And choose your own doctor, and even specialist are on site.

Reopen neurology in Tacoma! You shut it down and many, many patients are left without care, unless…read morewe want to travel to Seattle, Bellevue or Everett! Even if we get a referral to a local Tacoma clinic, they are overwhelmed and cannot take new patients. You've left your patients in the lurch. There is only 1 star because I cannot leave a ZERO

I have been working with Dr Cooper and his MA, Tasha, for over a year, after a serious work-place…read moreinjury. Dr Cooper has been a superior provider for me. He is respectful, kind, compassionate, exceptionally knowledgeable, a good teacher, and has worked diligently to provide excellent resources for my assessments and therapy needs. He listens to me! I wish I could keep him as one of physicians after the L&I claim is closed! Tasha-MA knows my story, creates positive relationships, is kind, professional, and bends over backwards to meet my needs. Having been an RN for 35 years and active in clinic leadership, I know what it takes to manage a specialty clinic and the gamut of individual patient needs, stressors, & resources. I have also worked as a nurse and as a patient with many doctors, and Dr Copper is one of my favorites. I am grateful for the excellent care I've received from Dr Cooper's clinic.

I am assigned this clinic for a l&i injury. Today's visit was to get the results of a mri. I have a…read morescheduled Appt at 10:00am. I checked in at 9:45am. It is now 10:45am and have just been called back. While being checked in in my exam room, I was told that the dr is running a bit late, so it might be a few. Horrible customer service by a short & curt receptionist.

While this is also a review for Washington Gastroenterology, as my Dr. works there and also does…read morethe procedures here, I'll leave a rating here. My doctor was Dr. Agrawal, and the procedure was a colonoscopy. I received very thorough instructions on prep, as well as what to expect time-wise for each segment of care on the day of the procedure. I was sent texts with links to videos on what to do throughout the week to prepare. They allow you to take a rideshare company to and from the procedure vs. insisting you find somebody who can be free for a couple of hours during a workday (might not be the case if you have an end of day appointment, as you do need to stay longer in recover if you do this). All the staff were nice. The location was clean and well-kept from what I could see. No pain or discomfort afterwards, the post op nurse gave me clear discharge instructions and kept me updated on when I could call a ride to the minute, Dr Agrawal came and discussed my results with me, and another staff member walked me down to my ride to ensure I was off safely. While this isn't a place you're going to say "I loved it and can't wait to go back!" I'm glad I was encouraged to do a colonoscopy and not count on the negative Cologuard results with it's 8% false negatives (I've had friends dying of colon cancer, rates are up) and now I feel safe to not stress about it for the next decade unless I get symptoms.

My son had his first endoscopy, he seemed a little shaky and nervous. After the first attempt…read more trying to put in his I.V. line didn't work, so he was going to have to have someone else attempt (he was dehydrated), when he was going to leave to get his line put in, he got wobbly and fell about 5 nurses came in right away to help him and put him on a bed. I was told that some patients do have that reaction and it just comes on without a warning. He was put in his waiting room, I.V. was able to be put in. He had his procedure done, and by the way they are Nurse Anesthetists, and are very much certified and well trained, not like a previous reviewer stated. Dr Donner did his procedure. He was checked on and made sure he was fine, before and after, I also received a follow-up call the next day. Great Great service and care.

I had a hurt Achilles' tendon, and when I called they couldn't get me in for a week. One day before…read moremy appointment, after I had been limping around for 6 days, they cancelled my appointment and rescheduled it for ANOTHER week out.

Made things as simple as they can be, I would prefer not to come back but that has nothing to do…read morewith the staff or location.

I just finished my C&P exams at this facility. I was in everyday this week and it was incredible…read more The staff are very kind, professional, and informative. They did an extremely good job making me feel comfortable. Talking to some friends who have gone through this process at other locations. I consider myself very fortunate to have been assigned this location for all of my appointments. No one really enjoys the C&P process, but it's a necessary part of separating or retiring from the military. I could not have imagined having this wonderful of an experience, I've even told several of my friends who will be starting their process soon to see if they can be assigned this clinic for their exams. I highly recommend this location and the amazing staff!!!

A standard long wait time and it is super cold in the waiting area and offices. The people aren't…read morevery engaging or comfortable they do not kindly care about your needs. I would only recommend this place if you are in dire nees