My full size suv was very detailed and ran smooth... I will rent from there anytime.. I made a…read morereservation and everything went quick.. I had no problems and it was also cheaper then all the other rental places!! everything was awesome !!!!!

This place has great employees I've done bought three cars from them and they are awesome they take…read morereally good care of you and Justin really does his job good.i would tell anyine who wants a car to go talk to Justin. Thanks for all the help over the years and the owner is a great guy.

Ask. For. Ted. Ted…read morewas kind, professional, helpful, and worked H A R D to quickly get me answers to questions I needed to make an informed decision. He was texting me back answers nearly immediately. Speaking to him Saturday evening, I knew I wanted to be at the dealership first thing Monday to buy that car. I wanted a Honda Fit, and that was an excellent Honda Fit where every question I had, he either knew or found quickly. I show up Monday, he was again kind, professional, and friendly. I had some service related questions he gave me time to talk to them, never felt rushed. That Monday we got everything we could do finished. There was some things I needed to sort out on my end that took until the next Saturday morning to trade in my car and buy a new one. Saturday I show up with my cheque book ready to pay. He was ready to help with a smile. He helped me move my possessions to the new car, double checked to make sure I didn't forget anything, and answered a few last minute questions (setting up CarPlay, some of the settings on the dashboard, and ensuring I was able to transfer my satellite radio subscription to my car, I knew I could but was unsure about the process). They even detailed it for free, it was already pretty clean to start with. However, free is a good price, to be honest their complementary detailing was better than detailing services that I've paid hundreds of dollars for. My previous car buying experience in 2017 in Virginia (different dealership chain and different brand) I GOT RIPPED OFF HARD. So I bought my father who has lots of experience with buying new and used cars. My father was with me the whole process and told me, I got a good deal on a good car. I trust him more than anyone, so I drove off the lot Saturday happy and confident. Also Steve the financial guy who did the paperwork was a top notch professional. Finance is where I was ripped off last time, he was patient with me as I read everything. He did offer an extended warranty however when I said no all he said was "okay, sign here saying you are declining coverage." Zero pressure. Also he answered all the questions I had about making sure I get my car registered and titled properly as Alabama does things differently than Ohio or Virginia. Basically, he helped answer questions that weren't even his job. He just answered them out of kindness.

I feel like I've hit a dead end. So frustrated with this place. I have left numerous messages for…read moreJohn Peltz at Shottenkirk Honda Huntsville to call me back. I live more than 2 hours away and I'm going to have to drive there just to get help. I wish I had read all the negative reviews before purchasing my vehicle there. Horrible customer service!

worst car place in Huntsville got a car from them 3 months ago and I've replaced so much shit in it…read moreit's not even funny my girlfriend also go and Altima and it wasn't and better I've never seen sum a money hunry shiesty car company like them I would have rather gotten a car from Matilda's dad 1 out of 10 would not recommend

Terse response when I asked for Carfax & VIN to get insurance quote. Should've known not…read moreprofessional dealership.

Dealing with Austin Mccoy at Century BMW was an absolute win. He's all about professionalism mixed…read morewith a genuine approachability, answering all my queries with a level of detail that made the whole process transparent and reassuring. He sent over photos and videos for a month, making me feel completely in the loop from miles away in Georgia. Making the 4-hour journey to see the car in person turned out to be well worth it. Austin was there to greet me right away, the car looked fantastic, and the efficiency of the process had me back on the road in no time, feeling really good about my purchase. I highly recommend Austin at Century BMW to anyone looking for a straightforward, hassle-free car buying experience. His commitment to customer service and his ability to make the process smooth and straightforward were incredibly impressive.

Crappy customer service and fabricating information to deny valid warranty claims…read more I reported corrosion and blemishing on the steering wheel emblem of my 2024 5 series. My vehicle is still under the factory bumper to bumper warranty. During my initial visit, I was told the damage was caused by "harsh chemicals" used to clean the interior. I refuted this explanation, as the corrosion is beneath the protective clear layer. After that, I was told the information would be sent to BMW for review and that I would be contacted with next steps. No one followed up. Over the next several weeks, I called the service department multiple times and left several messages for my service advisor. None of my calls or messages were returned. Most recently, during a conversation with a representative regarding a recall notice I'd received, she provided assistance in trying to get an update on the emblem replacement. She checked with my advisor and relayed back to me that the issue was "not covered under warranty." When I explained that the vehicle is still fully covered, I was transferred back to the same advisor who has never returned any of my calls. I left another voicemail and still have not received a response. I'm now told that the issue was submitted to BMW and was denied. When speaking to BMW, I was informed that warranty approval is made at the dealership level. So there is clearly contradicting information is being provided to me. If information was submitted to BMW and the claim was denied, i suspect false information had to have been submitted in order to avoid repairing a defect that's still under warranty.

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

Do not recommend OneMain Financial. They are extremely predatory and instead of working with you,…read morethey turn lawyers on you and then do not honor payment arrangements. Go somewhere, anywhere- DO NOT USE ONEMAIN!

Alan with the service department always does an amazing job and has even been able to help me same…read moreday! Highly recommend!!

After a recall service to my 2019 Acura MDX new warning lights appeared. No responsibility was…read morevolunteered by the service department for creating the new problem. The only remedy was either a $1500 or $5400 repair. I will never go back nor will recommend Shottenkirk Acura.