Very convenient for anyone in the Highlands area. Staff is extremely helpful and very friendly.read more

BE CAREFUL!!! Do not waste your time or money. Huge lack of professionalism. I left 9 items to be…read moreshipped across the country and only received 8. Moreover, I was told that I would be charged $200-$300 and was charged upwards of $600. I was also told that my items would be reinforced with tape and professionally packed and everything came destroyed and broken. I have over 20 pictures that I will be posting online (see here), as glass and razor blades came flying out of the box and all of my personal items (even a bin marked *important) were shipped in the same box as breakable toiletries. I've had to toss almost everything, and what I still have left wreaks of nail polish. The owner of this business had the audacity to call me a liar when I had a complete inventory (that I provided) of the 9 items I left at their store, and I only received 8. The customer service is some of the worst I've ever experienced in my entire life. One of the employees actually told me that it was not necessary for me to speak to a manager because they wouldn't help me. Are you kidding me right now? I am beyond appalled and have no idea how this place is still in business. They run their operation like a complete shit show. I was offered $200 but was not offered a refund or any sort of genuine apology. I'm mostly upset that my claim was not taken seriously, even after sending these 20 photos to the owner. This is completely unacceptable. Any business with clout would be appalled if this happened to one of their customers and would offer a full refund without a doubt. At the end of the day, they promised me professional packing, and you can see what I got, on top of an item being missing. It took me over 3 hours to clean up this mess.

These guys are pros! They have served us well for years in terms of both sales and service. They…read moreare patient, professional, extremely knowledgeable, and reasonably priced. They answer all questions simply and helpfully, and they take the time to show you what you need to know. Honestly, I don't know what we'd do without them.

Very good and completely satisfying experience at Wired. 100% recommend to those who live in…read moreFranklin or those passing through and needing some IT assistance.

Great climate controlled storage, but a bit pricey. I had to give up my storage unit there, because…read morethe rental fee kept rising. I would definitely recommend them, if price isn't an issue for you..

Once again, horrible customer service. We scheduled with Lynne an onsite visit to measure for new…read moresliding glass doors 2 weeks ago and were told our spot would be late morning. Today Lynne calls and says we will be toward the end of the day around 3 -4, well we finally get a call at 6:10 the guys just leaving Highlands which puts his arrival at 6:45pm. We don't accept such poor customer service and would recommend everyone to go elsewhere

Great service! Being an out of towner, I have a limited window of opportunity to get things done…read more Franklin glass communicated with me for over 2 months and came through as promised. Everyone on staff was so professional. I spoke with Bob, Bill, another Bill, Ken, the installer, and his partner(great guy but I can't remember his name). I gave Bill a measurement through yelp, the mirror was cut precisely. Ken and his partner, FOUND ME IN THE MOUNTAINS! They took out the broken mirror, no easy task, and installed the new one. They even vacuumed up the broken pieces! What a first class operation. I canNit recommend them enough.

Worked with several countertop companies in the Highlands area and these folks are the BEST…read more Highly recommend. 1st Class products, knowledgeable staff and good, timely communication.

One of the few companies left that actually care about your needs. I'm so glad I found them. I live…read morein Florida, needed a whole house junk removal. From the time I call them ,they jumped right into action. One week later they were done. We're talking 3 floors of trash, at least 8 big appliances,6 recliners and more. Thanks to Levi and his crew, I appreciate your kindness in helping out family in need. Janis

Levi was responsive and professional. He was attentive to details and laid down blankets to protect…read morethe floor. He took photos of all of it and sent to me which I appreciated since I wasn't home at the time he came. All in all a great service, and I will call on him again!

My friend needed a battery for her watch she had been carrying around for a year. Finally we…read morestopped into Curtis TV-Radio Shack on Palmer. Mike greeted us with the most honest and sincere welcome ever heard. What an asset to the company he is. Especially in these times.. He helped us beyond just with the battery, also putting it in the watch and making sure things were correct and working . As seniors, we appreciate GREAT service. Our thanks and compliments on such a shining example of service. Thanks Mike.. from 2 old duffers....

I'm giving these clowns 0 stars because they couldn't flush a toilet. They charged me almost…read more800.00 to Install a stero in my truck and disconnected my console cigarette lighter. I called them about it and they said it couldn't be fixed. It was working just fine when I pulled in. I'm still tying up wires that came loose. I had a equalizer and subwoofer and radio- cd player installed. The poorest work I have ever seen. Clowns.