I am grateful to have found this owner/company. Gibson Lock and Key had key blanks for my 1970s originals of unusual origin, and they immediately made duplicates for me while I perused their full stock of everything locks, lock boxes, and every key accessory imaginable. Thank you, Gibson Lock and Key, for a great experience. They have also got company vans to make service calls. read more

I had problems with my key fobs after getting a new car battery. Matt took care of of my issue and had everything working right very quickly. Price was very reasonable. I would recommend this business! read more

Do a superb job reasonably they were available when I got there keys worked great this minimum number of words is crap

Honest, reliable, no frills or upselling. Fair prices and recommendations. This is our go-to for locksmithing.

Super friendly, fast, and professional! Gibson Lock & Key made a stressful situation so much easier. Highly recommend them for any lock or key needs! read more

These guys were great from start to finish. Had some new locks installed. They keyed them all, fixed gaps in doors. Leveling doors, explaining weakness and making recommendations, considerate and professional. Great response time from start to finish read more

Gibson Lock and Key provided excellent service. Matt was immediately helpful in programming my new set of keys/fobs. I absolutely recommend them for this type of work-LEE read more

Excellent service. I had to have a duplicate key made for my car. It was comparable to the dealer cost.

I lost the keys to my vehicle while moving. Gibson Lock and Key came promptly and made me a new set of keys. Excellent, prompt, professional, and courteous service. read more

The gentleman that came to work on my lock was on time and very thorough. He provided potential solutions and let me choose. I could not have been more pleased with Gibson Lock and Key. read more

Used them to install a keyless door lock. The person I dealt with was very knowledgeable, and also helpful to teach me how to use it.

It was late on a Sunday and we were five guys from out to state on a motorcycle trip heading to Deal's Gap, NC. It had become an annual tradition. All of our bikes were loaded on a trailer, and all of us were looking forward to a weeklong trip through the beautiful, twisty mountain roads for which the NC/TN/GA area is known. Just prior to arriving at our destination, one of the guys in the group, who I won't name but whose name rhymes with "Charley", realized he lost his motorcycle key. It must have fallen out of his pocket during one of the gas station or meal stops along the way. We thought "Hey, no big deal. Just use your spare key and then make a copy of it when we arrive at our destination." That would be a good idea, unless one doesn't have a spare key to begin with. Now, one might reasonably ask "Why would this guy whose name rhymes with Charley own his motorcycle for almost a decade and only have one key?" That's a valid question, much like "If a cyclops were to close its eye, is it winking or blinking?" I don't think we'll ever know the answer to either. We called locksmith after locksmith only to be informed that they either were closed or that they didn't work on motorcycles. By now, it was getting dark on a Sunday night. We figured we would have to waste the next day (Monday) looking for a locksmith rather than enjoying the twisty mountain roads. Instead, we hit the jackpot when someone at Gibson Lock and Key answered the phone. Although it was past their normal business hours, they graciously met us at their shop in Franklin, NC and worked to make a new set of keys for "Charley's" (not his real name, it just rhymes with his real name) motorcycle. I was impressed as the good folks at Gibson Lock and Key worked in the dark parking lot, using only a small flashlight, going back and forth between the motorcycle on the trailer and the key cutting machine in their shop. After some fine tuning, they were able to create new keys for "Charley's" motorcycle without even taking out the ignition cylinder. After verifying that the keys worked, Gibson Lock and Key charged a very reasonable fee. Although they could have, they didn't charge an arm and a leg for what was an emergency service. It was a very fair price. I can't recommend Gibson Lock and Key enough. They really went out of their way to help us keep our motorcycle trip on schedule. Even the adorable family dog showed up - probably to make fun of "Charley" just as we all did. For anyone on a trip to Deal's Gap/Tail of the Dragon, give Gibson Lock and Key a call if you find yourself stuck the way we were. They are among an increasingly rare group of people who legitimately go out of their way to help others. Five stars! read more

Gibson Lock and Key came to my house the same day I called them !! Took care of my front door lock, I didn't have to buy another one. Bob the locksmith was great!Thanks Gibson!! read more

Great, friendly and quick service. True professional that solved my key problem in minutes.

Extremely friendly- COVID sensitive. Always wears a mask. Very communicative and I cannot recommend highly enough!

He could not have been more helpful; my husband lost our spare RV set of keys. He accommodated me even though they were "closed". Could not refer more!! read more

Great experience. The gentleman was very professional and courteous. Covid-19 safe.

This is a fast, professional and courteous company. Matt answered all my questions about the process of reprogramming the car fob, and the store itself was conveniently located so I didn't have to shlepp to Asheville or somewhere even farther at even greater cost all around. Also, I'm very glad to know that Gibson is there in case of an emergency. read more

I went to Gibson Lock and Key to get a key for my car. Not only did they save me a lot of money over the dealership, they were extremely friendly and informative about it. When I called the dealership about a key, I was shocked at the price. When I asked why it was so high, they told me "we're the only ones that can make that key. If you want another one come by, if not have a nice day." Then one day in Franklin, I saw the Gibson van with a picture of a key like mine. When I went to the shop, I was greeted by a friendly young man named Matt. When I asked about my car key, he gave me a price much lower than the dealership. When I asked why keys cost more than a few dollars, he explained that they have computer chips in them that need to be programmed to my car. He took his time explaining stuff to me and was a pleasure to deal with. If every shopping experience was as good as dealing with Matt, the world would be a better place. I cannot recommend Gibson Lock and Key enough. Fast, friendly, knowledgeable yet still cheap. I want to recommend them to anyone that might need their service. read more

Had these guys make a laser key for my Lexus. Very fast and fair. They did what they said they would do. Recommend!

I don't know why there are NOT more reviews on Gibson. Long story short. If u ever loose your keys in the mountains HIGHLANDS OR CASHIERS NC. CALL HIM BEFORE ANYONE ELSE. This guy will get u back in your car before u have to deal with a tow company taking your car nearest dealership. Super friendly and gives u a price. Unfortunately my family and I were not able to use him because State Farm already made arrangements BUT IF U R STRANDED. CALL GIBSON in FRANKLIN. read more

We went to Gibson's to get a security door key for my Toyota Highlander that is keyless. The young man who assisted us was excellent. He worked very hard to make sure the specified key fit and worked. It was tight but he worked and lubed the lock until it was right. I cannot say enough good about this place and the young man who worked with us. I would definitely recommend this business to anyone. read more