TLDR; Joseph McNatt and the others at the Long Lewis Ford dealership in Corinth, MS did an excellent job with my special order and my wife and I are very happy customers... we will be back!
On May 24th, 2021 I walked into the Long Lewis Ford dealership in Corinth, MS. I had been wanting a new truck for a while, and when walking in I wasn't sure what was going to happen... Joseph McNatt greeted me with a smile and we instantly started discussing what I was looking to do... There were no new F250's on the lot, and I as ok with that since I knew I wanted to special order one and get specifically what I wanted. At this point in time though, I knew that the new vehicle market was very different than it typically was... between chip shortages and commodity restraints, I wasn't sure how the process was going or how long it would take me to get a new vehicle. I also knew that I wanted to trade in our 2016 Nissan Pathfinder Platinum, but I wanted to make sure we got a good price for it. Once we started talking about the truck I wanted, one of the other guys went out and started getting info on the Pathfinder. They came back in and offered us what we hoped for! As well, Joseph managed to quote me a very fair price on the new truck, despite there being no real incentives to speak of! We left on that Saturday to mull everything over and found ourselves back Monday morning! We did ask for a little more for the trade in on the Pathfinder, which they happily accepted, so we left them the keys to the Pathfinder, and a $500 deposit on a new truck!
Then the waiting began... Over the next few months I stayed in contact with Joseph about my truck probably more than most "normal" customers. I ended up changing things on my order at least 5 or 6 times... it was a long brutal wait, but Joseph always made the changes I requested and assured me that it would eventually get here... he even took my call from home on one occasion when I called! He definitely went above and beyond...
4 months to the day after we placed the order, we were sitting in the chair signing papers to take our truck home! Now, this was a long time to wait, but to be fair, when I ordered my 2022 F250, they weren't even being built yet... in fact, it was 2 months later before Ford started running 2022 Super Duties down the line at the Kentucky Truck Plant. This means that in reality, it really only took 2 months for my truck to get built and delivered!
Besides Joseph providing excellent service over those 4 months, I would also like to say that both Brad and Allen in financing managed to get me some really great rates on my purchase!
In the end, I would definitely recommend to stop by Long Lewis Ford in Corinth, MS and give Joseph a shout out if you are in the market for a new Ford. He will take care of you!
Now it's time for me to go out and enjoy my new truck! read more