After being out in the area my Dad started grumbling about how he was hungry. When Dad wants…read moresomething to eat, you find some place to eat. I wasn't in the mood for going to a sit down restaurant, so fast food it was. Yes, before I get further into this review, this is the infamous McDonald's that so many people wrote (and it appears to be that they are still doing so) bad reviews. So if you see a review with reference to pest control or cleanliness of the restaurant, bypass them. Most of those reviews are from people that are from out of state, probably never been to Pennsylvania, and most certainly have never been to Altoona. Not a dis, just a fact. When we got here, I have to say that the parking lot was really confusing. Even though this sits on the main drag through the area, it abuts a residential neighborhood. I was trying to circle around the lot to head back to the front (it is one-way) I didn't think you could because only looked like the drive thru was the only lane. Not to worry, there is a road, more of the size of an alley, that you can make your way back up around. This location has indoor and outdoor seating. We chose to dine inside. Ordering wise, I chose the kiosk, tapped away at the screen, got a table number and then headed to find a seat. Dining room was decently clean even though it was busy with people. Another note on the dining area, there is a lot of space taken up for things that shouldn't be there. There is one small alcove that has two tables, but not for customers, they have a bunch of stuff there for people to apply to work there, and possible they do job interviews there. Then there is the area towards the bathrooms, large enough to accommodate several people and great enough if you want to be antisocial. However, this area was kind of off limits. You know, the area where said incident took place. The staff seem to have taken up roots here. At the end of my meal I did head back here to use the restroom and almost every table had something on it. Laptops, paperwork, general nonsense items. That way no one could sit in this area. I understand, but if it is a busy and full dining room, customers should come first. As far as the food, the order was almost correct. The prepared items were definitely right, but when our food was brought to the table there were no drinks. When we brought that up the employee asked if we ordered from the kiosk. Obviously we did, why else were you delivering the food to the table, with the table number on it? Also, that shouldn't matter if we ordered at the kiosk or not, either fill the cups in the back and at the least give us our cups. When I did go fill our cups after finally getting them, that was a hassle. We both wanted sweet tea, but the two containers were both nearly empty. It was like I was standing there waiting for the tea to be freshly brewed. For the remainder of the meal, nothing special, it's McDonald's. I still am not the biggest fan, but will make do. I am also fairly sure this location does not warrant the low, fake reviews it currently has.

The service was so slow. I waited 30min for my mobile order inside restaurant. The order was french…read morefries, 2 cookies and a coke and coffee. After checking on the order it had been set aside so the coffee and french fries were lukewarm

When home for a birthday weekend for one of my siblings, I had to run out to grab a few things. Not…read morehaving time to squeeze in dinner we had to make due. There are choices in this area, but we opted for what we thought would be fast. We should have gone elsewhere if we were looking for fast. This McDonald's has been here for decades. Outlasting the go cart track, multiple rebuilds of the Sheetz, and stores closing down nearby. We pulled in, later in the evening, and the parking lot was nearly empty. We actually wondered if the lobby was closed. But we took the chance to come inside. Like most locations, this one focuses too much on the drive thru. Which became apparent when we had placed our orders and waiting long than you should have to at a fast food place. What was surprising was the customer service. The lady that did end up serving our food to us was a delight. She was funny, didn't take any grief, and if I remember correctly, was singing while she worked. I loved that she put my Dad in his place. My Dad was being a bit too much asking for things that he could have grabbed himself. The food is what you would expect. I did give their new sandwich a try. It was decent and possibly too much food for one meal. The Big Arch is basically the Big Mac in a trench coat. Better cheese and fried onion straws. This location went through a change when McDonald's wanted to grow up, but they held onto some nostalgia things. Like Ronald McDonald outside on a bench and some of the old roofline. But, like I said, not many people will care since they are in the drive thru.

If you're into dried out burgers that taste like yesterdays and cool fries that are actually the…read moreworst I've ever had in any McDonalds, this is the place for you. This hasn't happened on just one occasion but probably three over the several years I've lived near here. There's no use complaining, I just stopped going all together.

Worst McDonald's in Altoona possibly Blair and cambria county. I wish I didn't have to give it even…read morejust one star but I have to. Complete let down and incompetent management and horrible work ethic. Nothing can save this restaurant except a closure or new management

Food is good, however.. some of the time, my food gets messed up. Inside is nice and service is…read moredecent enough. Overall, there's far better options, but I suppose if you want food for cheap, get this. Just make sure your food isn't messed up.

Went to pick up our grandchildren's happy meal and they told us they do not have chicken nuggets…read morefor a happy meal? Which I second guessed but just ordered differently instead and finally got my order and had to go inside anyway. On there menu inside I saw they did have chicken nuggets for kids meal so I just ordered it, when I got home as my grandchild is looking in the bag there was not a single toy or book! Calling the phone number on the receipt and pressing the number for issue with order will only get you there call center , after 10 Minutes on hold is when the gentleman let me know, I was just going to go in and see if they would allow me to pick up her toy. Very frustrating but it has been awhile since I had been

Hands down the worst chick fila I have ever been too. Seating is okay, but like most locations they…read morehave workers split up sitting in areas. They do have a play area for kids. And plenty of parking. Food is okay quality, but always short on the fries and if you go for breakfast they will short you on the hash browns. Staff is ruff to say the least. Always a lot of people but never "severing" I have watched 7 people wait in line while 1 person takes orders and 4 people talk behind him with their backs to everyone. Staff look ruff as well, not the quality of dress and professional you expect from a chick fil a. More like McDonalds. Drive threw is always wrapped around the building. But is fully covered.

This is NOT a fast food place. From the time I ordered to the time I was actually in the window…read morefor pick up is OVER 10 minutes!!!! There were only TWO cars in front of me. I wasn't a weird hour. It was 3:45pm........ absolutely insane!!!!!! So better. Provide a pull forward area. Do something..... and now, after giving myself 25 extra minutes. I'm late for work. Yall need some help.

let me start off with this, I am a true Taco Bell fan. I have give probably thousands to this…read moreplace. specifically the one on Plank Rd. I love Taco Bell. I have made friends with the employees there. they have been so kind until tonight 2/11 11:23pm ish. I got my order and the churros were forgotten. no problem went back around. I said hey my churros were not in the bag. the blond curly hair employee said "it's in the middle squished, I packed the bag myself" I said it's definitely not in here. she had me pull around. now I know from experience they make everything at this time of night when you pull up to the window, everything is fresh. no from the time it took me to pull to the window I know she did not have time to put these in the fryer and hand them to me as soon as I pulled up. which is what happened they were in my had as soon as I pulled up. I didn't get a "sorry for the inconvenience " or a "sorry I could of sworn I put them in" I got a here ya go and move on. now I know this is fast food and all but a basic "I'm sorry" would suffice.

We ate lunch here on our final day before leaving Altoona. I ordered the Roast Beef Sandwich. In…read morethe picture on the menu board, it looks like you are getting this large, fluffy sandwich loaded full of roast beef. The reality is you are getting this small, flattened sandwich that looks nothing like the picture. Sure seemed like a lot less roast beef than the picture. I added some of their "Horsey sauce" (Horseradish sauce) to the sandwich before wolfing down. It was adequate. Service was prompt and friendly. The place was pretty busy during the time we were there.

Order was not right. They said shortage on Arby's sauce and when my husband said that as much as…read moreyou pay they should give more. When he got home they didn't give any sauce at all and half a French fry. Called and spoke with Johnny the GM as he smartly told me and laughed. Said just come back and we will give you just 8 sauces one per sandwich. I said do you deliver he laughed at me and said NO. The price of gas running back out there is expensive. He was ignorant and very disrespectful. The window lady also Tamara is what Johnny told me. I called Logan town center one to ask what I could do and I spoke with a Tevin and he was wonderful. Made sure we got our sauce and new FF. Plus apologized for the ignorance of Johnny. When I called back to find out the name of the manager I could hear the girl say just hang up on the bitch. I will never go to that Arby's again. Food was awful. Not clean and ignorance. Go to Logan Town Center

I will go back. on…read moremy drive to Pittsburgh another place closed earlier than their online menu noted so I have to find food. so I cut through altoona. the first visit, the staff was a bit not there, but the chicken was nice and spicy. I also figured out that I could have had a combo and gotten two more pieces and another side for $2 less. But, i did not need even as much as I got. on the way back, I stopped again, and got the good combo and then found an even better combo. that order is going in the freezer. This time, the service was on the bounce and I for an unusual even tipped them for being so good. the folks were really hustling to fill orders. so, i suspect that i will be back. there are lots fo places to eat on the way to Pittsburgh to make the trip more interesting, and the view from West Lamont, is that that this restaurant is one that is useful on the map. If the line was long, I might keep going.

I am from Louisiana and wanted a taste of home. I ordered the 12-wing platter. When I arrive back…read moreafter a 20-minute drive for this. I had 6 6-wing portions and six actual wing parts in my box. I find it hard to see how this mistake was made. No one eats the actual wing part. This is sad for any restaurant to do this. I love Popeye and am saddened by how awful they are represented these days. This deserves zero stars.

Avoid this restaurant at all costs…read more Service is absolutely terrible. We waited 30 minutes for our order just for it to never be fulfilled. Atmosphere is terrible. It's extremely dirty and everything actually smells like excrement. Can't even judge the food because it was never given to us. Staff are extremely unfriendly and rude. They would just stare back at us as we looked at them waiting on our orders. Lobby was full of upset customers looking for refunds.

Food was dry and overcooked. Fries tasted dirty and disgusting from old fry oil. Not worth the $42…read moreI spent for my family to eat here when I threw half of my meal out.

We stopped at Burger King in Altoona PA for breakfast about 7am…read more Calliope needed a break from the car! Tony & Noel both got Sausage Croissant and I took my regular Bacon Croissant! Calliope only wanted her POTATOES aka Hash Browns! Tony & I chose water & Noki went with a mocha iced coffee! We all shared a second order of POTATOES!! Staff was friendly & restaurant was clean. #newengland25trip

Horrible service also has horrible manager they suck don't let people take sick.days with out…read morewriting them up they always hold people past their shift time

Great staff and atmosphere…read more The most delicious house made pickles...PLEASE START SELLING THEM

Love the atmosphere here. The bartenders are great. I've never had a bad meal here. I always run…read moreinto people I know. Great place to meet people.