It was a really great experience with the kind people here. Very helpful in helping us choose…read moreceramic tile to replace an old vinyl floor in our kitchen. The last helping us was named Diane, she helped us with our needs when we described what we had in mind. We were thinking of 12x12 or 20x20 square tiles. Diane brought us up to date on what the current trends were and we picked out a 12x24 white tile with hints of marbleing that wouldn't be slick when it was wet! She also helped with a grout to go with our floor and we were thinking very dark after what we went through on our last floor. Diane recommended a dark gray and we thought it would look good also! They came in on a Monday morning and got the old vinyl removed in short order. It wasn't long that the installer Johnny was laying the tile down! He finished late afternoon and said he would be back the next morning to do the grout after the mortar for the time had time to set. Johnny was back promptly at 8:30am the next morning and had the grout completed in no time at all!!! We are very, very happy with the way our new kitchen floor looks. I would highly recommend the folks at Porter's Carpet and Flooring! We had a great experience with them.

Going with Porter's was the best decision ever. The whole process was absolutely seamless from…read morebeginning to end. Stephanie was super knowledgeable about the products, friendly and honest. The day of install, Taylor and his crew showed up right on time. They were very courteous and fast! The carpet looks perfect and they took the time to clean up well afterwards. We'll definitely be using Porter's again and would have no problem recommending them to everyone! Happy customers here!

Great work - Joe was very helpful selecting the carpet and the install crew was amazing - very…read moretrusting and respectful

They did a great job replacing my wood floors with tile. They were responsive and patient.read more

Unresponsive is how I would describe this company. I talked to them on 10/10/22 to come and give…read moreme an estimate on some rug repair/rug pulling after some indoor foundation work. No call back after talking to the lady who answered the phone. Called again two more times over 10 days and left messages. Still no call back. Finding a carpet repair company turned out to be hard, but most other companies were responsive and said they don't do that work--I respect them getting back to me and I will Not review them. I take exception to The Carpet Specialist who failed to respond to numerous inquiries. What does that say if you hire them and they need to come back? Will they "ghost you?"

I hired them to stretch our carpet and did a pretty good job and did come on scheduled time…read more However, they are dodging me when I requested an invoice. They said they would turn my invoice into the office then they would email me and it's been over a week. I called them a few days later and the lady never picked up and now the phone call goes straight to voicemail. The address listed for this business is an apartment which I believe is illegal to run a business from a residence. I'm assuming they are dodging tax by not providing me a receipt. I really need this receipt as we sold our home and need to provide to the new buyer. I have a couple of stars because they did a pretty good job. I will report them to the BBB for not providing an invoice as well as running a business from a residence. Also I thought they charged a bit high for the amount of work that they did. I would definitely get an estimate and shop around before using them in the future, especially if you need warranty or an invoice.

Great work and service! Love the new tile flooring that looks like hardwood. Professional and…read moredetailed on all interactions.

Pat (of Marshburn's) was recommended to me years ago. I'd always said if I was at the point where…read moreI was going to replace flooring at a specific property, I'd give them a shout. 1. Better selection than at the other, bigger, chain stores 2. Better pricing than at the other, bigger, chain stores 3. Pat's measurements were spot on - and the chain store wanted me to buy 300 sq ft more of flooring (which wasn't needed) 4. Quick quote and quicker installation Our install crew was great - very friendly, listened when I wanted something changed, and were on-time, clean, and spoke English. I HIGHLY recommend!

Nice family owned business, had everything I needed for my dyi. Recommend it!! Ask for Emanuel.read more

I highly recommend Emanuel's. We received three quotes for new carpet in our home. This was the…read moreonly company which didn't pressure me into making a decision on the spot. He was also the most affordable. His daughter works in the office and was always friendly & helpful. They were also able to install two days later! We decided to support a family business by choosing Emanuel's & we're so glad we did. They did a great job pulling up and removing the old carpet, cleaning, installing the new carpet, then cleaning up after themselves, and leaving the remaining scraps of carpet from the order. We're very pleased with how it looks. We also left them a key & they did a great job locking up behind themselves. We will definitely use them again in the future!

Not sure how this place is still in business. By the look and organization of the showroom they…read moreare hanging on by a thread. In an effort to shop local I decided to give these guys a chance. I came in the store and asked for a quote for laminate flooring in 3 bedrooms. I picked out a flooring type and the lady said she would send me a quote. She sent me a quote for just a total of $5250.00 with no details. Just a texted total! I said can you send me a formal quote with type of flooring picked out, model, square footage included, trim needed and lead time to get started. I received a email with the body of the email typed out with the square footage and name brand of the flooring. No breakout or itemized quote just a total once again. I called the store and spoke with the owner and he said if "If I wanted to do business with them that I would come in person and they would "verbally" tell me everything but couldn't give a formal quote". This place is sketchy at best. Steer clear!

Easy process. Great customer service. The guys who put the floor down was great and fast. They did…read morea terrific job and very pleasant and cleaned up everything nicely.

I really was not expecting the carpets to be this clean. I was so surprised! And, I did not expect…read morethe spots to come out of the cushions. I don't even have to put a blanket to cover the ottoman anymore. I just cannot say thank you enough! Everything looks great!

From the owner: A-1 Carpet & Fine Floors has served residential and remodeling projects as a family-owned business…read moresince 1992, offering hardwood, vinyl, LVT, tile, and carpet flooring solutions. From Floors to Countertops, We Have YOU Covered. Whether you're updating a single room or redesigning multiple areas, the right flooring sets the foundation for how a space looks and functions.